Fairforest Grove Senior Living

ReviewerFC110624C

My mother is in Fairforest Grove Senior Living. They need to improve on their response time when a resident pushes their pendant. They need to be a lot kinder and gentler when they come to a person's room. They need more staff. They don't have enough people. Their staff-to-resident ratio is horrible. The food is not good. They need to find a different spice or something they can use in the kitchen. They serve too much carbohydrates. They need more communication between the upper management and the staff. They often don't know what's going on with each other. They need to be a little more careful with washing people's clothes. My mother wants her clothes washed by a friend, but they keep taking hers to the laundry, which is not a big thing. You're happier at a place that takes pride in doing the little things correctly, too. They have a good activities director who tries to get the residents out and to participate in activities. Some staff are very nice, but most are not. They need more improvement in their cleanliness. Their housekeeper quit and they did not replace her. So now they're asking their CNAs to not only do their normal duties, do duties in the dining room, but to also clean rooms and that is not right. That is too much responsibility for one person. They've also made several medication errors, giving my mother the wrong person's medication. They're not very attentive when you have a special need. They're supposed to empty the trash every day and clean the rooms once a week, and they're not doing that.

Daughter Two

Please don't let the initial appearance and pleasantness of the administration fool you. We feel like it was a bait and switch once our mother was a resident. There are a few aides who have some compassion and care for your loved one, but overall it's just a job for them. The real issue lies with the administration! No compassion, no empathy, no caring for your loved one. Thankfully we are out of there and will never have to go back.

April

We went into the memory care section of Fairforest Grove Senior Living and it was very nice. If it was within our budget, we would have liked for dad to be housed there. While we were there, they were doing group therapy where they were doing some type of rehabilitation. Then they had another group playing some games in the common area. Everyone that we came in contact with was very friendly and very professional. They greeted us and so we left with a good feeling.

Reviewer$RDo1004r

I liked Fairforest Grove Senior Living. When I walked inside, it was kind of bright and cheerful looking. It's very, very convenient, location-wise, to where I live. My sister has been there for over a week now. The staff was very welcoming to her. It was troubling to her when she first went in because she had been in the hospital, and then in a rehab facility after surgery for six weeks, so it was a big change for her. In terms of activities, so far, there have been a couple of musical things, and I've not been there to see them. They have a salon. They have an in-house physical therapy department, and she's able to see the doctor there. As far as activities, there is an activities director that plans the activities. She's happy with it. She's pleased.

Karen

Fairforest Grove Senior Living was a very nice and friendly place. The atmosphere was just something that I would like for my mom to be. I felt like I won't have to worry about her and the care she would receive, because of the friendly staff and its environment. I met all the staff. The person who did the tour introduced me to everyone. I even met some of the relatives that had been there visiting and everybody's been so friendly. They have a lot of activities for them to do every day. They take them outside to different places like the zoo or go shopping, and stuff like that. So, they're not just keeping them inside all the time. They always have something for them to do. They also have a nice courtyard that's close to a lake where she can sit down and watch the water and the ducks and stuff. I just loved their environment.

J.S.

All the rooms have their own bathrooms. It's in a residential type area and there's a park, a pond, and a paved walking track behind so people can just take a go and walk. Their rooms are a good size and it's bigger than where my mom is now. I met the activities director, and the people that I met were friendly and knowledgeable. I also spoke to some of the residents who said they're happy there. I like their community because it's smaller, maybe just 50 residents.