Palmettos of Charleston is a place clean but dated. However, I was informed that they would be removing all of the carpets and replacing them with hardwood floors soon. The hallways are narrow too, but otherwise, it's a comfortable place. The staff has been friendly, very outgoing, and attentive. I did not try the food, but my mother cleaned her plate on her first meal and she was very pleased. I've checked their daily menu and it's adequate. There's enough choice and the portions are generous. I've observed some activities like exercises and arts and crafts as well. I believe they're under new management, so there's a change in administration and I am hoping it continues to improve.
Palmettos of Charleston
Offers Assisted Living and Memory Care
9 Reviews
1900 Ashley Crossing Drive, Charleston, SC 29414
Call
(800) 385-2527
Reviews of Palmettos of Charleston
Assisted Living Reviews for Palmettos of Charleston
September 23, 2021
I am a friend or relative of a current/past resident
November 13, 2019
I am/was a resident of this facility
I was in Palmettos of Charleston for a month. I wasn't particularly happy with it. I didn't like the feel of it. The staff was okay. I didn't have any problem with the staff. I was in an old room. It wasn't good or it wasn't bad. The food was good. I was mainly there trying to rehabilitate myself. I had Bingo there.
May 09, 2019
I visited this facility
Palmettos of Charleston was nice, but it did not have a homey feel to it. They had the normal run of the mill facility, but they started to show age too, and it had a smell to it. It was clean and the rooms were of ample size.
Provider Response
Hello Michael, I realize that not every facility fits everyone's taste. I am surprised that you did not get a homey feel from the facility. One of the most frequent comments we receive from people is that it has a very homey feel. The next frequent comment we receive is how it does not smell and it is very clean. Our residents will tell you the care is best around.
May 01, 2018
I am a friend or relative of a current/past resident
My Aunt lives at The Palmettos and believe me we looked at a lot of places. For the money we found this to be a great option, and in many cases better than the more expensive ones.The staff could not be kinder and more helpful. My Aunt's room is very nice and has a lovely view. The facility is always clean and smells fresh, not antiseptic. It was recently remolded with very tasteful furnishings, paintings and carpet. They provide just about anything you could ask for including a family like atmosphere. My Aunt calls the staff her kids!
They have outings that she enjoys, from the Dollar Tree to very nice lunch outings.
From top management on down the ladder they provide a safe, friendly environment, which gives me great peace of mind.
April 17, 2018
I visited this facility
I had a good visit at Palmettos of Charleston. They had about 60 residents, so it was certainly small. It was a little on the pricey side, but it was a nice area. The person in charge was very nice and showed us everything. The rooms were nice. Things were explained in detail and they had a number of community areas to use.
February 14, 2018
I visited this facility
Palmettos of Charleston was more expensive, no professional met with me, and although the activities director was really good, she could not answer all my questions. It was clean, the landscape was kept up, and they do regular maintenance. They showed me a room, it was comparable with the others, and it was spacious. There were a lot of common areas. They have outings, get togethers, and Bingo parties.
Provider Response
Hello Lou, I am the Community Relations Director at The Palmettos of Charleston. I apologize for not being present when you visited the facility. If you would like to contact me, I can answer any questions you need answered. Someone should have given you my business card or obtained your information so we could speak personally. When comparing facilities, please note that The Palmettos includes Medication Management and some other amenities for which other facilities charge separate fees. This may give the initial impression that The Palmettos is more expensive, but when all is considered, our charges are very competitive. Thank you for visiting our community and I am more than happy to answer your questions.
July 20, 2016
I visited this facility
We went to Palmettos of Charleston. It was even further away than the other community from where I live, and I just couldn’t fight the heavy traffic. I would describe it as very good. They were clean and seemed to have activities that kept the residents busy. The staff was wonderful and very good at showing us around and answering all of our questions. I didn’t eat the food, but the dining area was clean and looked inviting. Security was adequate. The amenities there were not as good as the amenities at the other community we saw, but they had exercises and lots of activities planned for the residents, so they had something to do just about all the time.
June 22, 2016
I visited this facility
Palmettos of Charleston was nice. They had people come in once a month to sing and do activities. I liked the rooms, but the dining area was very small. They had corn dogs and spaghetti for the food choices, which I wasn’t too pleased about. They had an area where you can heat your food up or cook in there. They had a nice outside area, and the people were very friendly.
December 30, 2014
I visited this facility
They're very good at Palmettos Charleston. They're very open, warm, and friendly. The rooms were nice, suitable, and it serves the purpose that I was looking for. The staff was very nice and very informative. There's no gym or pool, and that's fine. They have several activities, like games and movies. It was fine, and in the future, they will definitely be considered.
Questions about Palmettos of Charleston
What ongoing training does the staff receive in dementia care?
There are several different programs throughout the year that the staff participate in to enhance their dementia care skills.
What programs or activities does Palmettos of Charleston offer to enrich residents' well-being?
There are a wide range of activities offered 7 days a week for the residents to participate in. These range from spiritual, physical exercise, religious, entertainers, crafts, puzzles, outings for lunch and other sites, cognitive exercises, and many more.
What places are near Palmettos of Charleston or within walking distance for assisted living residents to enjoy?
We are within walking distance to a shopping center that contains a Kohls, Marshalls, Food Lion, Chick-fil-a, and many more stores. We are also within walking distance to a large medical office building.
What transportation services does Palmettos of Charleston offer to assisted living residents?
Transportation by our facility bus is available for appointments and outings. Transportation to two personal appointments is included in the monthly rent.
What makes the chef or dining program at Palmettos of Charleston exceptional? What kind of menu can assisted living residents expect?
Breakfast is made to order from a menu and there is a special every day, also. For lunch and dinner, there is always soup of the day, salad bar, and a main entrée. If none of those options appeal to you, there are about a dozen other items available on the menu.
What safety features or security measures does Palmettos of Charleston offer to assisted living residents?
We are staffed 24/7. The front door will lock itself at 7:30pm and unlock itself at 8:00am. Families and Residents can still enter and exit the facility with a code.
How does Palmettos of Charleston keep residents' families informed about their loved ones?
Families will receive a phone call or an email from the nursing staff regarding any changes or issues regarding their loved one.
What is the care staff-to-resident ratio at Palmettos of Charleston during daytime and nighttime hours?
Depending upon on the level of care, it is one or two caregivers to 15 residents.
What ongoing senior care training does the staff receive?
Staff participates in various in-services and other programs throughout the year to enhance their caregiving skills.
How many staffers are on duty in the daytime and overnight?
The Memory Care unit has 2 staff members for the 15 residents at all times.
What safety features or security measures does Palmettos of Charleston provide to protect residents who wander?
We are staffed 24/7 and are small enough of a facility that we know where everyone is at any given time. If the resident is in danger of wandering off the premises, we will transfer them to the secured unit.
What programs or activities does Palmettos of Charleston offer to keep residents engaged? How does the staff engage residents' long-term memories?
Our specially trained staff have many different activities and methods they utilize to keep the residents engaged throughout the day.
How does Palmettos of Charleston keep residents' families informed about their loved ones' health?
Families will receive a phone call or an email from the nursing staff to keep them informed of any changes or issues with the resident.
Describe the neighborhood around Palmettos of Charleston. Is it located in a residential neighborhood, a business district, a rural setting, or other type of locale?
It is located in a residential/business area. There is a hospital less than a mile away. There is a large medical office building that houses many different specialties located within walking distance. There is also a large shopping center that houses Kohls, Marshall, Food Lion, several fast food restaurants, banks, and more.
Is Palmettos of Charleston affiliated with a hospital if more care is needed?
Our facility is located within a mile of a hospital.
Costs for Palmettos of Charleston
Services and Amenities of Palmettos of Charleston
Costs
- All Inclusive Rent
- Rent Plus Care Fees
- Entry Fee
- Assisted Living Starting At: $3950/month
- Memory Care Starting At: $4800/month
Room and housing options
- 1-bedroom apartments
- Companion Suites: Yes
- Studio Apartments
Dining options
- In Room Kitchenette
- Dining Room Shared Meals
Features
- Beauty Barber Shop
- Resident Transportation
- Party Space
- Garden And Patio
Cleaning services
- Laundry For Linens
- Housekeeping
- Laundry For Clothing
Health services
- Skilled Nursing
- Medication Management
- Nurse On Staff: Yes
Activities
- Offsite Activities
- Religious Services
Guest services
- Guests At Mealtime
Languages
- English
General
- Resident Capacity: 60
- Pets: Yes
Types of care
- Walking Wheelchair Assistance
Licenses
- State Licenses: CRC-1263
About Palmettos of Charleston
The Palmettos of Charleston is one of the more than 130 affiliated HealthCare centers of National HealthCare Corporation, NHC. In 10 states, NHC's family of centers delivers exceptional care and services in locations that are close to family and in line with our longtime commitment to provide a continuum of care to those who need our services. The Veranda Memory Care provides the secure, safe environment that ensures for each Resident, optimal health, emotional and spiritual well being and provides true peace of mind to family members.
What Makes Us Special
The Palmettos is a place where Residents can live independently in a beautiful, secure and caring environment, free from the daily burdens. When there comes a time when more assistance with general activities of daily living is needed, various levels of care are available.
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