Scranton Manor Personal Care Community

Serenity Care Scranton is clean. The people are friendly. The residents are active.

I was very pleased with the people, and everything here. It's in a busy area as opposed to the main roads, where the other facilities were located. It's near the hospital and everything. If you want to park, there is parking available. The staff was very accommodating. They weren't expecting me, but they were gracious and said, "We'd love to show you around." They introduced me to some of the workers and to some of the residents. They told me that they're happy. You could see it in their faces and the way they're interacting. Some of them were kind of grouped together, and some of them were reading. There seemed to be a little bit less outdoor activity; but again, it's a busy area. here was not as much outside area for them. They showed me the resident rooms (in which the residents approved). They showed me their closets, how well they're kept, and their laundry areas. They were very thorough and very open to every aspect. It showed me that they had confidence in how they keep it, and I asked them all about their surveys with the state. They all had state surveys and had all been passed. The buildings were just a little bit older.

It is fantastic. The dining area is almost like a restaurant -- huge and nice. The living area is a shared living space, relatively big. The room is big because there are three of them in a room, and that’s why we chose it for my mother in law for her to have company. The staff was really nice, energetic, and upbeat. They have daily activities like arts and crafts, and each level has a different area where they can all hang out.