Serenity Care Kingston

Reviewer#LD050923A

My sister-in-law moved into Serenity Care Kingston. It is very nice and quite inviting. The rooms are clean and updated. They have a nice lounge for the residents to congregate. It has a huge TV and a small fireplace. They have a foyer where the residents like to sit and congregate. Also, there are rocking chairs outside for them to enjoy the good weather. My sister-in-law certainly enjoys the food there. Most of the staff that I met initially when my sister-in-law first got there were very attentive to her, and they were asking her questions as to what she liked. They had a great activities director, but she just left. She enjoys participating in bingo, crafts, and card games. She's quite happy there, and she's settled in and adjusting very well.

Lisa

I went to see Serenity Care Kingston. I thought everybody was very nice and very concerned about the residents. The unit that I saw was fine. It was a room with a bathroom. There was a sitting area, and they had activities for the residents. The place was lovely, and I thought it was clean. Their food was more typical; it was not different. It was just run-of-the-mill. I didn't eat there, but I got menus. It wasn't enough to make us move.

Lisa

My mother is moving into Kingston Manor this February. I thought it was great. The staff was very friendly, the administrator was fantastic. It was very clean. I had two tours. First, your tour was a private tour and then my second tour was with my mother. And both times the facility was clean. The staff was again friendly. The residents interacted with the staff. We were very pleased, and the size of the rooms is also to our liking. They have a beauty/barbershop. They have a podiatrist that comes to visit with the residents. They will do any type of mobile transport for labs, X-rays, or stuff like that. They have the activities room, and once COVID is over, they're going to be doing outings. Pricing was one of the reasons we chose them, although they were on the higher side, appearance overall, and cleanliness of the facility.

Mary

My mom will be moving into Kingston Manor. My first impression is very good. They are a little pushy with the vaccine, and they really want her to be vaccinated. I'm doing my best to keep her safe from the vaccine. Other than that, they seem good. They have a new food service company providing their food. It's a very clean place, nice people, small, a good location. Other than the vaccine nonsense, I have nothing but good things so far. The only thing that I do like about the place is that you can eat there with your parents. I can eat there with my mom. I can just schedule it, but I can eat with her there. The food smells amazing. The tour was right at the beginning of lunchtime, and the administrator took me around and he showed me the food. I saw it firsthand. They were having chicken, and I'm going like, "I want to I want to live here." I met the nurse at the nurse's station, and she was very polite. I met the chef in the kitchen. She was just nothing but friendly; she was just wonderful. She was the one who even told me, "When your mom moves in, you can have lunch with her." I'm like, "Oh my God." They're just very polite and very nice. Another positive aspect is they have no problem with my mother leaving for the day for a few hours. I can take her to lunch or whatever, so that's a really great moment.

John

We have moved my aunt into Kingston Manor. We chose it for its location. The staff was very professional and very informative. They seem very friendly, informative, and caring. She has no complaints with the food. She is settling in, so she hasn't really used any of the activities yet. Everything looks nice and clean. It's modern looking and welcoming. Her room is average for a nursing home room. It's standard. I live down the street.

Barbra Smith

My mom resides here and I am so pleased with her care. I am an RN myself and can have some high expectations of care and they have honestly exceeded it . Nursing care top notch the Nurse Mitzi is very responsive calls me back quickly when I call. Administrator gave me her cell phone number to call at anytime. Home smells nice every time I am there. Home made soup is a nice touch with meals and the extra attention to my mom who is very resistive to eating. Thanks you Kingston Manor staff for all you do.