Columbia Cottage Hershey

Wendy

My mom is at Columbia Cottage Hershey. Right at this point, it has been excellent at meeting her needs, but she is becoming more dependent. Nevertheless, it is excellent. Sadly, my mom came from an inpatient facility in Philadelphia, and she had contracted COVID, but they are still able to work with us through that process. The administrator there, Andrea, was exceptionally, exceptionally helpful, and made the process very easy while keeping everyone around my mother safe. My mom's room is in excellent condition. The dining area is excellent. It is always clean. Very professional, very warm, and very friendly staff. It doesn't have any offensive smells. It's incredibly, impeccably taken care of, and maintained. There were some slight repairs that needed to be made to her room, but they made them very, very quickly. They have a calendar of activities. Everything is printed. There are lots of opportunities for activities.

dmdeets

My mom just recently passed away and the care that was given to her at Columbia Cottage in Hershey was such a blessing. They didn’t just take care of her physical needs but they truly cared about her and that really came through the last weeks of life when she really needed them. They not only were they there for our mom they also tended to our needs too. They made sure we had everything we needed so we could stay by our mothers side. Our mom had friends, she went to exercise, she played bingo and she loved the Ice Cream socials while living at the cottage. We as a family have no regrets about our mom staying at Columbia Cottage. I would love to name everyone individually and thank them for the special care they gave mom and to all of us during a very difficult time. Miss Gerry’s Family

Steven

What we like about Columbia Cottage Hershey is it covers all facets of my mother's life. There are 10 steps and she was placed on step 3. Step 10 would be the final step in her life. She's doing extremely well. She has a cottage and a lot of the activities are done and centralized around the dining hall area. She is doing much better with less assistance. We also are getting her an occupational and a physical therapist that Columbia Cottage has brought in to evaluate her, to make sure that she is doing the things that they want her to do. I said, "Mom, how do you like Columbia Cottage?" She said, "I do like it. I like the people. They're very, very friendly. They're taking good care of me. And you know what? I can bring my dog in for overnighters." That was the key. She wanted to make sure her dog come to see her. We haven't done it yet, but the dog is going to go for like an overnight in the next week or two. It's all apartments; they just call them cottages. Everyone lives in their individual cottage. It has a bathroom, a bed, and a living area. She's by herself. It's not like you have two people in a room. We like that because she likes, at times, her independence and being alone. During COVID, children cannot come into the facility. They have a beautiful porch in the front. My mother would be wheeled out to us or I can go in and get her and wheel her out and we can have activities on the front porch. They also have a courtyard and they have a communal kitchen. For example, if we wanted to celebrate her birthday, later on, say next year, we all can meet in the kitchen area and bring presents and share cake and ice cream. We can also go into the courtyard and grill hamburgers and hot dogs, and we can do that at any time. All of the staff is very, very friendly and very knowledgeable. My mother says the meals are fine, but I don't know anything about the food. They're going through major refurbishing. They're 25 years old and they're painting and putting in new flooring. They're doing it without much problem to the residents. They work around the residents very well. I like the layout because it's not a circle, but a roundabout way that people can go from the cottages to the dining area or from the cottages around the other way to say the nurse. It's just a very nice layout that is very easy to get around for the residents. The family is very pleased. My mother plays bingo and they have painting sessions. Those are the two activities that I know she has done so far, but they have other ones. She's very happy with what she's done so far. I like their scale of 1 to 10 because you pay per scale. I did other evaluations of some of the other facilities where right away you're looking at $12,000 or more a month, where here, we wouldn't get to that level until about step 9 or 10. She's in assisted living. They help her to the dining room.

James

My aunt was at Columbia Cottage Hershey, which was an acute care community, and was top of the line. It was fantastic and the staff was really nice. The setting and facilities are really well done; they're one of the best in the area. It's an odd-shaped building, but there were facilities around it. I liked the size of the rooms, there were bathing facilities in each room, there was a dining area, and activities area. They have a hair salon there, and even the personnel there were really nice when I was there. I was in the dining room when they were serving meals to my aunt and it looked like it was restaurant quality.

A Loved One

My mom is living in Columbia Cottage Hershey, and it is wonderful and perfect. I love the staff; they're very caring. There are a lot of activities like Bingo, getting their nails done, and exercising. The rooms are adequate.

jim gingrich

I am very happy my dad agreed to Columbia Cottage. He was accepted while he was still basically independent, but the manager promised that increased attention would be provided as he declined, as was anticipated. He received excellent care as he deteriorated, and I was surprised how attentive the staff was as he became increasingly difficult.