Keystone Villa at Douglassville

My parents are in Keystone Villa. It is a very nice establishment and a very caring community. My mother has memory issues and my father is on hospice. Their room is kept clean. The staff seems conscientious and caring. My mother would like more activities, but they try to keep them engaged. They have a library, a small movie theater, a big room with couches where sometimes somebody will come in and sing, and an activity room. I think it is a good community for those who are in need of assisted living.

Keystone Villa at Douglassville was very nice, but it was too large. They have a lot of activities like van trips, crafts, and mental activities. It was clean, didn’t smell, and had a very nice feel to it. The amenities were very nice, like the dining room and physical therapy room.

We're moving in to Keystone Villa at Douglassville independent living. The tour was very informative. The person that took us around and showed us everything was very thorough. She didn't miss a thing. She really was good. We are very happy because it's month-to-month. We don't have to pay for anything upfront. It's very nice. We will have a 1-bedroom apartment on the first floor. Everything has been satisfactory so far. They are coming to pack me up and move me. It includes everything: a television, a computer, housekeeping once a week, changing bed linens, and two meals a day. They offer bus trips and take you to the market and to doctor. I'm on a scooter and they do have access. They have a bus that can even take me and my scooter. There are all kinds of activities and games in the place, arts and crafts, a library, and movies three times a week. The personal care address is at 1152 and right beside it is the independent living at 1180. The staff was wonderful. The people all wanted to talk and were very happy. It was mealtime so they were waiting for the buffet to open up in the dining room. A group was getting ready to go on a bus on a day trip somewhere. Everybody was chitchatting. The food was delicious. They have three entrees each meal, but if you don't want one of their entrees, you can look on a different menu which has a very good selection of sandwiches, salads, and fruits. It's very clean and well-kept. Their schedules were all over the walls. You just can't miss anything. My daughter got the chance to walk into the kitchen and she said it's spotless. The person who was most helpful to me was Katie. I had to provide a check to hold the room and I called her because she lives not far from me. She stopped by and brought all the information for me. She was great. She went out of her way.

Keystone Villa at Douglassville is fairly close to family out of all the ones I looked at. The staff is very informative and very willing to listen to my needs. I’ve eaten there twice, and the food is very good. I like the rooms. I like the price. They’ll do my linens. I like the fact that it was continual care if I needed it. They had the camaraderie. I just like the feel and the whole atmosphere of the place.

My Mother recently passed away. She was a resident of the Memory Care unit for about three years. The staff is caring and treat residents with dignity and respect. The rooms are nice, the common areas clean and bright. Activities are conducted with the resident level of ability taken into consideration. Family and friends are encouraged to visit anytime.

We had to move my mom to Keystone after she had been hospitalized. She is in a personal care facility and so far she is doing really well. I am happy with the facility because she was really declining living alone at home and losing weight. Now that she is in Keystone Villa she is gaining weight, she wakes up every morning, puts her make up and earrings on, and goes down to breakfast. These are the things she had done in years so she is getting a new reason in life. It’s actually been a good thing. I don’t have problems with the staff so far. The rooms are great, clean and nice. At this point she is in a shared room and she is on a waitlist for her own single studio. She does not like sharing a room but she knows it’s temporary until we can get her single studio. I tried the food and it was OK. My mom likes it but it's not particularly my taste and a little too bland for me. It’s more affordable and lovely.

Keystone Villa at Douglassville has a dementia floor, assisted living floors, and then a step in between these two. They have a section where you can have your own little apartment, and then they just built a new wing, and that is where I intend to put my mother-in-law. It has a very clean and nice atmosphere. The dementia ward staff is on 24/7. I have no problem with her care there. They take care of her, they watch her, they get her up in the morning, help her bathe; they do everything. She gets her three meals a day. I like it. She likes it. I think the staff is very hands-on. They keep them out during the day, do activities with them, and are right there with them all the time. Actually, they are bending over backwards to help me find things that I need to have for her. They are going online and helping me find different stuff. They are very cordial and polite. I can't say that anybody has been rude or disrespectful. They have been very cooperative. For the dementia ward, they do tea parties with the ladies, and they have a movie room where they show movies. They have entertainment come in downstairs on the assisted living floor. They have Bingo, outside entertainment that comes in, people that play instruments and sing, and they do training with them. They keep them interactive in different things. She shares a room, but their rooms are divided by a wall between the bedroom areas. They just share the kitchen area and the bathroom. It is spacious and beautiful. They have areas outside where they can go and sit if they want to, but it is all enclosed so they can't get out to the streets or anything. They also have an outside area down on the first floor where you can go out in the back and have a look at the fountain and everything; it is very nice. They don't charge family members to eat with their family if they want to. If you want to stay for dinner, they will allow you to have whatever they were serving. I like best the appearance when you walk in. It is very clean, very nice inside, and very well kept. It doesn't remind you that you are in any kind of a nursing facility. When you go in the hallways, it reminds you of going into a hotel or resort. The rooms are very well kept, and the cleaning staff does a very good job.