Amity Place

We ended up at Amity Place. It's very nice and clean. They're very friendly and supportive. My only complaint is they don't answer the phone very quickly. The staff is very kind, caring and attentive. The facilities are clean, cheerful, don't smell, nice, and homey. The room and bathroom are very nice.

Hearthstone was very nice and the cleanest place I have seen. The individual rooms were adequate and nice. There were activities too. The staff was very good and nice. It’s difficult to move from one level to the other in a wheelchair, but they have a ramp.

Hearthstone at Amity was nice. The room was bigger than what I saw in another facility and had a nice kitchenette. We did not choose this facility for Mom because they do not have a rehab program, which is what she needed. The facility was very clean and did not have a smell.

Hearthstone was very good and clean. The staff was friendly and helpful to the residents. The rooms were very good, spacious, and clean. I guess they could improve on having more one-on-one nursing care.

We liked Hearthstone very much but it was expensive. It was beautiful and new. We didn’t experience the care there but by looking at it, it had a home-like atmosphere. Cleanliness was great.

My mother had a fracture, and she's been to therapy places. My sister in-law found Hearstone for her. We were shopping around for places, and we like this place above all. Everybody was friendly. We found the room to our liking because my mother has a paralysis to her right side from stroke. She had a hip operation and a knee replacement. She couldn't walk anymore, so we tried to find a place that had a good-sized room. Hearstone is only 5 years old and has very comfortable environment. It's maintained very well. They're diligently cleaning all the time. The food is good, and I've eaten there a few times. The staff is very friendly.

My mother moved to Hearthstone in September after we toured several other facilities. I was immediately impressed with the warm welcome we received from Tori who went out of her way to accomodate our needs. The building itself is beautiful, all on one floor, with bright windows and a large multipurpose room. They have a lot of activities for the residents and keep them very involved. Everyone there is exceptional from the receptionist, to the nurses and aides, the activity directors, chef and cleaning ladies. After touring several other facilities, I am so happy we found this GEM for mom! They are truly caring and obviously love their jobs, couldn't ask for a better place.

Hearthstone at Amity was a new community that was probably built five years ago, and it was all on one floor. When I went into it, it was very nice, but they had a few drawbacks. The rooms were nice. My mother-in-law had a private room there, which was adequate, and the only thing I didn't like about it was the way they do the refrigerators. They had dark refrigerators. The other thing was they turned staff a lot. They don't keep the people, and I don't know the reason why, but I thought that some of the people they got rid of should be there and some of the people that were there should go. They consider themselves only assisted living, and they do have the steps 1 to 5 or something, but the levels of those steps that they give is not much care. They had gotten a new head nurse, and then she went above the owner and said that I couldn't have those things that I had already been paying for a whole year before she came. There were a lot of discrepancies. When I first walked into it, I loved it. I don't think the staff was as good as they should be, because the nurses or the nursing staff was, most of the time, in the nursing station instead out on the floor with the people. I think that they should be out more, walking around the people than they were socializing, so that was one of my drawbacks for that place. The food was excellent. I've tasted some of their stuff, and what I've had was good; it was good food. The dining room was very nice. I just knew some of the people who lived there, and I feel that some of the men would like to have more for dinner sometimes than what they get, and some of them are able to ask for whatever, but they are hungry yet, because they complain that they don't get enough to eat. I think that they should come around and ask them if they are still hungry or whatever, but they don't do that. They have basically the normal activities. They do Bingo, outside entertainment comes in, and they have an activities director who is in there, and she does activities and different things. They are allowed to sit and put puzzles together. They have a little area where you can sit in the back that is enclosed, they have a front porch that, if you don't walk off, you can go out there and sit too. But they don't have people that sit out there with you to keep an eye on you. And, they were off of a major highway, so that is not too good because I know one of the ladies walked off and walked out on the major highway. So they should have somebody going out there and sitting with the people when they are outside. I feel that they were understaffed. If your family member doesn?t have dementia or can do things by themselves, that place would be OK. But if they need a little more assistance, I don't think so, because my mother-in-law fell twice there within one week; it wasn't even one week.