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The Willow

6488 Alburtis Road, Macungie, PA 18062

(800) 558-0653

Verified Partner

4.18

(11 reviews)

Offers Assisted Living
Top rated on Caring.com

2015

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The Willow Photos

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Reviews of The Willow in Macungie, Pennsylvania

4.18

(11 reviews)

  • Facility

    4.3

  • Staff

    5.0

Top rated on Caring.com

2015

Ron

2

March 11, 2024

I visited this facility

The Willow was very expensive. If I wanted additional help, it would cost money. It would go up and up and up just for simple things. I don't need help with bathing, I don't need help with meals. I needed help with some housecleaning, etc. Me moving in there wouldn't be beneficial especially since they're well over $3000 just to get a private room with the basic help and it wasn't that impressive. The rooms were sparse. They were small beds and I'm a big guy. If I wanted a bigger bed, I could bring it, but they didn't have anything other than a small single bed. The staff was very nice. We met for lunch, but I didn't eat anything. We had coffee. It was nice, clean, and big. There are a lot of people there, but I'm not interested in a semi-private room. It just wasn't gonna work out for me.

Provider Response

Ron, Thank you for taking the time to leave a review. We sincerely appreciate your feedback. You are correct in that The Willow’s pricing is based on a care-centric model. We pride ourselves on offering exceptional care to seniors who are in need of help with medication management, meals, cleaning, and other daily activities. We wish you the best of luck in your senior living search, and hope you find the best fit for your lifestyle and care needs. Thank you again for touring The Willow and sharing your experience.

Beth

4

March 24, 2023

I visited this facility

I had a very good experience visiting The Willow. It's a newer facility. All the rooms were very nice. The living atmosphere was very friendly. Everybody seemed to be happy there. I saw one or two people in the hallway and they stopped to chat.

David

5

December 9, 2022

I visited this facility

The Willow was convenient to our house. The general process of how they dealt with their residence was good. However, we didn't see as much interaction between the person that was taking us around and the residents. She stopped a few times to adjust the woman's sweater which seemed to be slumping out a little bit, and she talked to one or two residents. There was good interaction, but not quite as much as at the other place. However, they're one of our high choices. The staff who gave us the tour was very knowledgeable and answered all our questions. She gave us some additional information on nursing care, and she was extremely helpful in providing information on in-home care, too. It looked like they had all the bases covered. They had hairdressers, doctor's visits, and a shower schedule. One thing that was better about The Willow is that they had separate shower facilities, and most of the other facilities had showers in the rooms. Of course, the places with showers in the rooms would assist the residents with the showers, but it was probably safer to have a separate shower facility in case the resident woke up in the middle of the night and decided they wanted to get a shower would fall or something.

Donna

3

September 9, 2022

I visited this facility

I went to The Willow. The staff was very friendly. The rooms were small. They didn't have kitchenettes or anything like that, which is what my mom was kind of looking forward to. She wanted something with a refrigerator and stuff. We asked them about a fire. They said that firemen try to get them to the back exit. We were a little concerned about that because mom didn't walk too well. I suggest that they clean the bathrooms a little more, also maybe offer a small refrigerator or a microwave in the room for those that are still with it mentally. I wouldn't expect them to put that in all the rooms though. The place wasn't hard to find. It was close to a hospital. There was a restaurant not too far away.

Provider Response

Thank you for your feedback Donna! We appreciate the suggestions and apologize that we did not have a kitchenette unit available at the time you toured with us. We have a kitchenette unit now available if you are still looking for a community. We hope to hear from you!

Suzanne

5

January 10, 2022

I visited this facility

The Willow was very clean. The people were nice. My brothers and I liked it for my mother. Everyone was friendly. The staff was very informative and welcoming. It was just a nice tour. We heard from the residents that the food was good. When we were there, they were in the dining area. They have lots of activities. They have balloon drops scheduled for New Year's Eve and a night with Frank Sinatra coming up, so it was good. The facility was nice.

Doug

5

September 6, 2021

I visited this facility

We like The Willow. The person that showed us around was pretty friendly and answered a lot of questions. The accommodations were nice. We saw some of the residents' rooms. They were welcoming. It looked like the meal plans and the menus were good. The activity schedule looked pretty good. We like that they have a hairdresser that comes in, a podiatrist, and they have pharmacy delivery service. They also have doctors that come in.

Provider Response

Thank you so much for the positive review!! I agree, The Willow is a great place with a very caring staff. The meals are exceptional and well prepared by our Chef Holly. Mary Jo, our Activity Director is always planning something fun and interesting for the residents. Caring for the residents is always a priority and Lori our Direct of Nursing leads the charge daily!

Karen

4

December 18, 2020

I visited this facility

We visited The Willow. It was very nice, but my father-in-law wanted to stay near his doctor. They were very nice and very friendly. The room was a one bedroom and it was very nice. They showed us everything. I remember the dining room and they had a library; it was very nice. They had a like a little garden that some of the residences could walk on, which was sweet. The outdoors had a very nice landscape.

Provider Response

Karen-Thanks so much for the positive feedback. We really do provide a homelike environment for our residents. We take "Living Your Best" to heart. Everyday it's an honor to service our residents.

Susan123221450

5

April 7, 2016

I visited this facility

My mom was in here and I thought it was very nice and well kept, and smaller and more intimate with only three floors. The dining room was really pretty. The food was really good.

Caring89209750

4

July 31, 2014

I visited this facility

It is also very nice and it is more like a home. The staff is very caring. The lady that I meet, she has a nice room with a big closet. They have a lot of activities. My friend is there and she always says that the food is good. They have a nice facility where you and your family can meet and have dinner together. That is where I think I want to go and I will recommend them to others.

Randy13

5

July 31, 2014

I visited this facility

My mom is in here. We choose it because it the one that we think is the best. It is clean. She has a private room and it is beautiful. It is very spacious and we manage to bring in everything that we want. She has a little kitchenette with a sink, a microwave and a refrigerator. She has her own bathroom. It is very clean and is always kept that way. The people are wonderful. The staff is very profession, courteous and friendly. I have dinner several times with my mom and the food is delicious. They have many activities and she enjoys all of them. They have exercise every day, crafts, bingo and cards. They have bocce, which she plays and several others. The thing that impresses me the most is the attention from the people. Whenever I am there with my mom, there is always somebody looking and asking "Is she all right?" or "Does she needs anything?" They are very prompt with her medication. They are very attentive to her and for me that is the most important of all. My mom loves it there. She's pretty happy and we are very happy.

Caring79316150

4

February 27, 2014

I visited this facility

I like all the windows and the nice views of the countryside. The rooms are very nice, very roomy and well appointed, easy to maneuver and get around in. The staff is very caring, always smiling and upbeat, very pleasant.

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Costs for The Willow in Macungie, Pennsylvania

Assisted Living

This level of care provides support for those who need help with personal care needs such as cleaning, bathing, and dressing. Residents selecting this level of care are treated to many amenities in a home-like atmosphere, while getting support in their daily lives.

$2,875

Starting Price

Services and Amenities of The Willow in Macungie, Pennsylvania

Costs

  • Entry Fee

Room and housing options

  • Companion Suites: We do offer companion suites
  • Studio Apartments

Features

  • Beauty Barber Shop
  • Computer Room
  • Resident Transportation

About The Willow in Macungie, Pennsylvania

Our community is located in the heart of town. We have beautiful outdoor spaces and our deck overlooks the entire valley. We are conveniently located off Route 100 and are close to Routes 78, 22, and the Turnpike. Our residents enjoy many activities both onsite and off-premise. We have many classes, lectures, clubs, and activities. Residents can enjoy a weekly happy hour. Our chef is culinary trained and produces farm to table meals. Additionally, our chef can cater to any dietary needs a resident may have. Exercise classes include Tai Chi, band stretches, yoga, and pumping iron. Some clubs include the Baker's Club, Garden Club, Men's Club, Book Club, Language Club, and the Card Shark Club. Residents can grow fruits and vegetables int their own raised gardening beds.

  • Beauty/Barber Shop
  • Physical Therapy
  • Occupational Therapy
  • Speech Therapy
  • Mobile Doctor, Dentist, Podiatrist, Xrays, and Labs
  • Free Transportation to all off site Doctor Visits
  • Laundry for Linens
  • Housekeeping
  • Laundry for Clothing
  • Pets Allowed
  • Parking for Residents
  • Guest Parking
  • Respite Available
  • Wheelchair Accessible Van

Map of The Willow

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The Willow

6488 Alburtis Road, Macungie, PA 18062

Verified Partner

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The material on this site is for informational purposes only and is not a substitute for legal, financial, professional, or medical advice or diagnosis or treatment. By using our website, you agree to the Terms of Use and Privacy Policy

Caring.com

Caring.com is a leading online destination for caregivers seeking information and support as they care for aging parents, spouses, and other loved ones. We offer thousands of original articles, helpful tools, advice from more than 50 leading experts, a community of caregivers, and a comprehensive directory of caregiving services.

 

The material on this site is for informational purposes only and is not a substitute for legal, financial, professional, or medical advice or diagnosis or treatment. By using our website, you agree to the Terms of Use and Privacy Policy

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