

Featured Review
Carol
5
|
March 10, 2021
I'm leaning towards Phoebe Allentown. They were very, very nice, I filled up all the applications, gave them the documents they wanted. The apartments were much smaller than what I have here. They have transportation, one meal a day, socialization and activities, and in their continuing care they have assisted living down the street and nursing home. It was clean and it is maintained, there's no problem there. The staff was very wonderful.
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About Miller Personal Care 19th and Chew in Allentown, Pennsylvania
The Miller Personal Care at 19th and Chew offers various levels of assistance with activities of daily living such as bathing, dressing, and taking medications. Meals are provided in our spacious dining area overlooking the city of Allentown. Both private and shared accommodations are available, each with a private bath. You'll enjoy access to medical and rehabilitative services and a variety of recreational and social activities. To learn more about this provider's license and review other available state reports, please visit: Pennsylvania Department of Human Services Provider Directory
Reviews of Miller Personal Care 19th and Chew in Allentown, Pennsylvania
4.0
(5 reviews)
Facility
4.8
Staff
4.8
Food
4.0
Carol
5
|
March 10, 2021
I'm leaning towards Phoebe Allentown. They were very, very nice, I filled up all the applications, gave them the documents they wanted. The apartments were much smaller than what I have here. They have transportation, one meal a day, socialization and activities, and in their continuing care they have assisted living down the street and nursing home. It was clean and it is maintained, there's no problem there. The staff was very wonderful.
Beverly
5
|
September 11, 2018
Phoebe Home is very nice. We saw the apartments, which were also very nice. We had a very nice lunch there, and the gentleman was absolutely wonderful, informative, and very friendly. They have a barber shop, beauty salon, and all sorts of activities, like bus trips to go shopping.
Lenette
4
|
November 28, 2016
Phoebe Allentown was very nice. It also has a very good reputation for the people that stayed there, but it’s older, so it's not as pretty. They have picnics. It’s a very nice location as it’s close to a number of things in Allentown. The food was fine. They are very good in the nursing home and memory care. They were very top of the line, and they do a lot of very progressive things.
Caring72849850
5
|
August 30, 2014
The staff at Phoebe Home was very nice. They didn’t try to push me into getting it, that’s what a lot of them do; they left it up to me. They didn’t rush me at all and they answered any questions I had. It could have been a little better but I can’t complain because they were helpful when they can be. They’re so busy sometimes you didn’t get the attention that you really needed, but they were pretty good. I was really happy with them. The place is clean all the time. They’re always doing some sort of cleaning - mopping the floor, cleaning windows. It has a cheery environment and they’re so nice to the residents; anything they need, they help them right away. I like that about them and they listen. They have all of activities there. One day, they put them on a bus and off they went to see a movie. The residents were thrilled that they could get out of there for a while and go watch a movie. They do have bible studies too.
blackandblue
1
|
May 14, 2013
My grandmother was admitted to Phoebe Home in Wernersville after leaving the hospital for a fall. She was not in a good state to begin with when leaving the hospital, and in my opinion, should not have left their care. However, even in the poor condition she was in, Pheobe Home accepted responsibility of her care (probably because they wanted the money). The staff did not give her the care she needed. They often did not know how she was doing when we came to visit and took an hour or more to get any answers. They did not clean her regularly and frankly, her condition very rapidly deteriorated while in the care of Pheobe Home's staff. Not even two days from being readmitted to the hospital my grandmother died. She was readmitted dehydrated, unconscious and with sores all over. If they knew they did not have the time, the ability, or the facilities and equipment to properly care for my grandmother, then they should have done or said something rather than just let her waste away in her bed. What a horrible last few days she had at Pheobe Home. And to add insult to injury, after my grandmother passed and we went to pick up her belongings at Pheobe Home (things that now had sentimental value because of her passing) they claimed her things were "lost" and offered to pay for the value. The value was priceless. We refused their money and their apology. There are MUCH better care facilities than Pheobe Home at a MUCH more reasonable price. Do not take the chance of putting the life of your loved one into the care of Pheobe Home.
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Services and Amenities of Miller Personal Care 19th and Chew in Allentown, Pennsylvania
Dining
- Communal Dining
- Beverages provided
- Flexible dining times
- Guest Meals
- Flexible food options
- Snacks provided
Housekeeping & Maintenance
- Housekeeping Services
- Linen Services
- Bed Making Services
- Groundskeeping Services
- Laundry Services
- Maintenance Staff On-Site
- Trash Removal Services
- Maintenance & Repair Services
Specialized Staff
- Nurse on Staff (Part time)
Room Amenities
- Kitchen Appliances In Unit
- Cable/Satellite In Unit
- Closet Space In Unit
- Individual Climate Controls
- Shower in unit
- Telephone Hookup
- Wifi/Internet In Unit
- Furnished Units
- No Kitchen in unit
Financing & Payment Options
- Private Pay Accepted
- Accepts Check Payments
- Veterans Aid (VA) Benefits Accepted
- Long-Term Care Insurance Accepted
- All Inclusive Rent
Inside Amenities
- Cable/Satellite TV in Common Area
- Laundry facilities
- Mailboxes
- Communal Kitchen
- Shared Common Areas
Safety & Security
- Controlled Building Access
- Emergency Response System
- Personal Medical Alert Systems
- Security Guards
- Emergency Preparedness Procedures & Facilities
- Fall Prevention Program
- Security Systems
- Safety & Wellness Checks
Kitchen Types
- Kitchen
Parking Options
- Parking Lot
Fitness & Wellness Programs
- Fitness & wellness facilities/equipment
- Fitness & wellness staff
- Salon Services
- Group exercise
- Health & wellness education
- Chair fitness
- Health & wellness activities/programs
Languages
- English spoken
Therapies
- Occupational Therapy/Rehabilitation
- Physical Therapy/Rehabilitation
- Speech Therapy/Rehabilitation
Campus/Building Details
- Convenient location
- Flexible Visitation Hours
- Coffee Shop
- Multi-floor building
Guests
- Guest Parking
On-Site Services
- Chaplain on staff
- Notary Services
- Religious Counseling
- Pastoral Care
Staff Training & Qualifications
- Staff trained to monitor for abuse/neglect/exploitation
- Staff Training Opportunities
- Flexible staffing
- Interview Every Team Member in Person
- Male Caregivers
- Reference Checks
- Staff are licensed or certified
- Staff Driving Record Check
- Staff to resident ratio meets state requirements
- Staff trained in aging & mobility
- Staff trained in ambulatory assistance
- Staff trained in behavior management
- Staff trained in chronic diseases/illnesses
- Staff trained in client rights
- Staff trained in diabetes care
- Staff trained in disability care
- Staff trained in disease/illness management and prevention
- Staff trained in diversity/inclusion/sensitivity
- Staff Trained in Ethics
- Staff Trained in First Aid
- Staff trained in fitness & wellness
- Staff trained in injury/trauma care
- Staff trained in Medication Management
- Staff trained in personal care
- Staff trained in safety
- Staff trained in skin care
- Staff trained in therapy
- Staff Trained to give injections/immunizations
- Trained staff on-site
Personal Care
- Meal Preparation
- Administer Medication
- Bathing Assistance
- Cueing & Redirection
- Dressing Assistance
- Grooming Assistance
- Mealtime Reminders
- Medical Appointment Scheduling Assistance
- Personal Care Reminders
- Shaving Assistance
- Toileting Assistance
- Urinary Incontinence Care
Games Hobbies & Recreation
- Facilitated Field Trips/Outings
- Arts & Crafts Activities/Programs
- Educational Activities/Programs
- Music Activities/Programs
- No woodworking
- Seasonal, holiday, and themed events
- Social Activities/Events
- Spiritual activities/programs
- Activities staff
- Organized activities/programs
- Recreational activities/programs
- Tabletop & Other Games/Programs
Outside Amenities
- Garden
Resident Information
- Offers Respite Care
Diet & Nutrition
- Chef on staff
- Low Salt
- Special Diets/Dietary Accommodations
- Nutrition specialist on staff
Health Services
- Continuing Care Retirement Community
- In Home Health Care
- Skilled Nursing
- Medication Reminders
- Podiatry
- Immunizations
Pets
- Pets
- No Pets
Transportation & Shopping
- Medical Transportation Services
- Transportation Services for General Shopping
- General Transportation Services
Ambulatory Assistance & Accessibility
- No Hoyer Lift
- Transfer Assistance
- Ambulatory Assistance
Additional Amenity Information
- State Licenses: 216170
Medicare
Health
3.0
Overall
4.0
Quality
5.0
Staff
2.0
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