Country Meadows - South Hills

LynnSi

When we first toured the facility, we were impressed by other residents stopping up to let us know they were pleased to be living there. After moving our elderly friends in, we are so thrilled to see how they have thrived. They love the food, cleaning and most of all the companionship of other seniors. The music and musicians provided as entertainment weekly has pepped them up and they love it. Thanks so much for the amazing care that goes into each of the residents. Tracy, Justin and Diane have been beyond helpful, professional and been a blessing to work with.

Provider Response

Reviewer RC#0722b

My parents were at Country Meadows - South Hills. The staff was incredible, very compassionate, very caring, and attentive. It was lovely. My dad would only complain about the food, but that's only because it wasn't my mom's cooking, but otherwise it was very nice. The surroundings were very nice and clean too. They had entertainment and musical people that came in, they had books, lobbies with television, activities, special events, bingo, and crafts.

Provider Response

Erin B.

I am so pleased with the amazing care my Mom receives at Country Meadows. Since my siblings and I made the decision to move her into this retirement home I feel like a weight has been lifted from my shoulders. I no longer worry 24/7 about my Mom, I just know she is in the best hands surrounded by the most caring group of workers. They very quickly took the time to get to know my Mom and they respond immediately to her likes and dislikes. It took a week or so, but she has now adjusted so nicely to her new home. To the staff at CM building #1, I thank you all so much!!

Provider Response

MollyJoan

I placed my husband at Country Meadows in South hills, he has an illness that makes communication difficult and he is almost unable to be mobile. I was called by him many nights with him crying over the treatment by the staff. Often when I would visit I would find him in wet briefs and pants. Room in disarray, his clothes dirty and often in the same clothes as the day before. The building smelled, the Aides had attitude over simple questions and a few would ignore us completely. My husband was then moved to the dementia building and things were even worse. The Directors and Administrators were even worse then the staff. I reached out many many times to the Administrator Miss Froats and she would not even respond. I moved my husband and it was the best decision I ever made. I am not capable of caring for him on my own and I regret Country Meadows being the first stop we made. Please think twice and investigate before you leave your loved one here.

Provider Response

Annette

My mom has moved into Country Meadows - South Hills. It's close to my house, so that's a plus. At first, my mom was in an isolation room. Then they moved her into a different room, but I have never seen it, so I don't know what her room looks like right now. Nevertheless, the marketing person was phenomenal. She was so helpful, and she made it very easy for me to go through the process. My mom said the food is good; however, I don't believe she has done any activities. She also thinks they don't answer the call bell when she calls; she said no one comes. I was there when my mom moved in. The facility was beautiful, and the atmosphere was friendly, lively, and upbeat, too. The times I have been there, they were doing some music trivia, and then another time, they were playing bingo.

Provider Response

Donna

My mother was in Country Meadows and I have nothing but high praise for them. My expectations were always met. They were wonderful. I'm hoping to get my husband into their memory clinic. It is superior to all the places that I have visited. They have a full dementia locked unit. It has beautiful grounds and big, spacious hallways. The rooms were very light and bright, and they had a magnificent skilled care nursing area. They have assisted and senior living as well. It's a full complex. It's beautiful and well maintained. It's an excellent place. I liked the activities, the friendliness, and how engaging the staff was. They made sure everybody came down to the dining room and they took such good care of them. They had the right ratio of staff to patients. You push your call button if you need assistance and they're there. They had entertainment, people would come in and play the piano, they played games and chatted, and they had crafts and bingo. Nobody was sitting in a chair sleeping. They could use more staff members, but they're all very friendly, very efficient, and do a wonderful job. The food was also very good.

Provider Response

kms77zurm

My mom has been in memory care here since April 2018, and I am very happy with Country Meadows. She is well cared for and happy there. I have been very impressed with the staff in all areas (nursing, administrative, activities staff, maintenance and dining). Everyone has been very easy to approach if I have questions or concerns. They have made my mom feel like family, like she is home. The rooms are nice and the building very clean and always smells great. I give Country Meadows Memory Care 2 thumbs up and 5 stars!

Jack

My aunt liked Country Meadows and it's the one she picked. The rooms are a nice size and clean. She likes the food and every time she needs something, they take care of it right away. She's happy with everything and they have everything she needs. They have book clubs and go places constantly. There's something going on every 30 minutes.

Richard

The staff at Country Meadows of South Hills was great, and the apartments were clean. The residents looked happy, and it seemed like they were just enjoying their retirement. They even had a couple of dogs downstairs on leashes.

Provider Response

Dolores

I have friends in Country Meadows. It's very nice. I like it very much, but I don't think I could afford it. The rooms are nice. You can bring your own furniture in if you want. I had a sample of their desserts. They had a good lemon pie and offered us some while we were visiting. Everything is clean, neat, and very nice. One friend goes out on bus trips to visit different places like the conservatory. The other one walks and plays bingo. She's very active there.

Bob865434

I had my grandmother at Bridgeville Rehabilitation & Care Center for four weeks. Their staff missed a lot of things. They brought food that was not supposed to be given. My mother-in-law was on dialysis and their ability to handle dialysis patients or patients with kidney disease was lacking.

Kathleen642685

We are very pleased with everything at Country Meadows. It’s clean, didn’t have a smell and everybody was very friendly. My father-in-law didn’t want to be there, but he has acclimated extremely well and has flourished. The staff is very attentive, caring, and friendly. They have good conversations with the residents. We were fortunate that one of the apartments with a balcony was available. It’s large enough that we were able to divide it, so that it looks more like a small home, which is what he wanted, and has a homey atmosphere. I was a paramedic in that community for 16 years, and I would say it’s improved; before, it would not have been a community that I would have chosen. My father-in-law and my uncle, who was there as well in the Alzheimer’s unit, were cared for immaculately. I am very happy with them. I think they have definitely improved over the years.

Provider Response

Deb751700

We toured Country Meadows. They have a fitness specialist who does restorative program. I didn’t think the rooms were any better than the others, and the activities were about the same as others in the area. However, they were expensive.

Provider Response

Barbara543255

My parents have been at Country Meadows since we moved them over in early June, and so far it’s been very good. The level of care is excellent. They have the option of enhanced care; my dad is in terminal illness, and they have that kind of service. We don’t want my parents separated. Their dining room is very pretty and nice. It's not new, but it's kept up very well and updated. I could tell my mother was not impressed when we talked about rooms that were available -- which were very far away from elevators -- and she would have a personal aide. It’s only nine minutes from where my parents live. My parents were born and raised in that township, and it’s very important to them to be in an area where they know something about. It’s really beautiful scenery to look at. We needed to have some care that would come in periodically through the day and assist my dad in the morning to get him up, makes sure that he gets dressed, and helps him with the bathroom and bathing if needed. We have hospice that comes in three times a week. They do laundry, cleaning for them and three meals provided each day. In the dining room, all beverages, fruit, and ice cream are always available. My long term insurance was taken there as well which was a plus.

Truthfuldude

BE CAREFUL! Once you are in, they raise the rent VERY quickly!! I pay $ 8700.00 a month for my Father to stay there. Last year, it went up $600.00 a month!! And - THAT was after they tried to institute a "diaper policy" of $20.00 A DAY. I have to agree that they seem very short-staffed at times, and the faces of the caregivers are constantly changing.......... It IS a business- just keep that in mind. Profits are paramount.

Provider Response

Terry118770650

I love Country Meadows because you could go there from being independent-living to having assisted living, and to going into hospice. They would just take care of you in every aspect; never letting you go. They were very friendly, too. My uncle was able to go through with some of the activities, and the parties that they had. It was a very nice place.

Dee R.1

Everything was very nice at Country Meadows of South Hill. My friend had better care, and everything else was a lot nicer here. She recommended it to everybody because she liked it a lot. The facility is clean, had a very nice view of the countryside. They had bingo and all other kinds of activities.

Provider Response

ms. empathy

I spent the weekend at Country Meadows in Bridgeville, Pa. My overriding experience is that this a facility whose bottom line is NOT monetary profit, but the provision of care and a wonderful life-style for their residents. All residents I spoke with were happy and enjoyed every aspect of their care.

Provider Response

Anonymous108629350

Country Meadows were too expensive. It looked nice, but I think the rooms were kind of small. It has been around for a little bit, so the rooms could use some updating. The dining area looked pretty.

Provider Response

Douglas5

We put my mother-in-law in Country Meadows. We like the facilities, and their services are very good. She loves it. They do everything they can for the people in there. When she first went in, she was reluctant to do anything, and now she is doing everything. They always include her. They make sure she has her meals or medication. They check on her 24/7. The people are so nice, and my mother-in-law likes everybody there. She has a shared room with two beds that are separated by a large bath. The dining room is very nice and clean. She loves all the food. There are activities going on all day long from 8:00 in the morning to 8:00 at night. They have church services, sing-alongs, bingo, horse races, games, and touch therapy. I would recommend this to everyone. They keep her sugar level in the right area. They check her three times a day and make sure that she eats right because she is a diabetic. She has been there for two months now.

Provider Response

Delia2

We visited many facilities, and none of them would accept my sister, so she is in skilled nursing at Country Meadows. She seems OK with it. She was in personal care before this, so she was not even in it until the end of February. She is still in the transition stage, but I think she will be fine. I was impressed by the care that was shown by the staff when we took our tour in the way they treated the residents. You can walk through and tell if they care; at least, that is how I feel, and there is not a huge turnover of aides and nurses. I was also impressed that everything is on one floor; it is like a big circle, and my sister doesn't like elevators, so it was just perfect for her. The rooms are not really large. They have a room that has three people in it and a room that has two people in it. I don't believe they have private rooms that I am aware of. The size of the rooms, to me, is a problem because my sister is large and her wheelchair is large, so it didn't seem spacious enough. She is fine with it, and she is now very happy there, but I would have liked more.

Lovemymom27

My family member is here after a four-month stay at another facility. The "other facility" was awful. Country Meadows is an older facility but the staff that is caring for my family member is wonderful. Calls are usually answered within 3-5 minutes if not sooner, even when my family member's roommate calls constantly. The first weekend my family member was there I was asked if there was anything they could get ME! I almost didn't know how to respond. They were so nice to me. Ice is freely available as is coffee, water, and lemonade. Visitors can help themselves to ice cream and ginger ale for their loved one. The doctors, nurses, and aides are wonderful. Are there some that are not as good as others? Sure, but you'll have that anywhere. They have a wonderful Bistro that is open daily so I didn't have to leave to go buy food when I stayed all day. This place is well thought out and very well run.

Provider Response

Caring96227750

My mother-in-law is at Country Meadows. She has been there for about a year now. The place is nice and clean, but it is very expensive. She is in a shared room, but she is by herself. The room is big in size, and there are nice furnishings. The staff is good, but I really think they're short-staffed. They do have a calendar of activities up for the residents. Regarding their food, I believe they do get adequate meals, and they're very nice meals. They will work with you if you talk to them with whatever diet that you need; you do have that option. The grounds are beautiful, and the community is beautiful. The only problem that I see is that sometimes they have part-time workers that come in on a weekend that aren't really trained that much. The rooms look beautiful, they're nice and clean, but sometimes you do have to bring the smell to their attention.

Provider Response

lisaisme

I myself was a patient. I have very mixed feelings some very good and some very bad. I had the best wound nurse (Wendy). Some aides were good and some were not. Follow-up from admin. was not the best. I had some awesome PT and OT. I had to laugh because when it came to the last day I got less therapy. I was told I only got 1/2 hour which okay - if thats what I get I would take well I got like 7 MINUTES if that. When I was leaving the nurse was annoyed because they had to go over my medication list which the pill amount was false, I had ?s however I was told he had to give other patients meds and didnt have time, I also was told I would have an exit interview on my stay well that didnt happen, Well things cant improve if patients are not giving a chance to voice there point of view of there staff. I do thank the indviduals there who do care about there patients and there jobs. Some need to move on we are people and should be treated as so. This one thing that happened still bothers me today. I was walking and on a different hall this elderly women was in her wheelchair in the hall yelling nurse nurse I adv her I wasnt a nurse she said she wanted to go to bed. Iwasnt far from the nursing station I looked up and the aide was there I told her what the women wanted she said yeah I know. I said maybe then you should help her. She just looked @ me. When I walked back again which was sometime the women was still in the hall!!!

Provider Response

LovelyLady5

Country Meadows was fine. It wasn't quite as nice because it's a little bit older. It seemed like their presentation and the food were good. They had a lot of activities going on. My father-in-law was there, and it was quite adequate at that time. The sanitation was OK.

Provider Response

Lin1

My father is staying in Country Meadows. Location-wise, it is closer to my brother and sister. So, if there is an issue, they can be there within ten minutes. I have been in every single one of their buildings, there is not a smell, unlike in other facility that even if they are clean there is an odor. It is a facility where he is never going to move because it is transitional. He come from respite care and have his rehab right there. They have the kind of rehab that we need for him, which is a more of detailed rehab program. Then he move into assisted living. If something else will change with the care that my father need, it is meet long term and this is a better place to be. Right now we also have my mother in the independent care. It is working out so well.

Caring75039450

We had a great visit at Country Meadows. We really like the facility, but it was out of our price range. The place is very clean and nice. The people there seemed very friendly. I would definitely recommend this facility. The other thing that we really like is that they are connected to a nursing home so that was probably one of the things that really sold us.

Provider Response

Caring75279050

We were referred to Country Meadows by someone who has somebody there. The place was nice. They did have four floors but it's complicated to get around there. I just thought it was too elaborate and you have to take elevators to go up and down and everywhere. I also thought that place was sort of too overdone. It looked like four hotels put together, so I didn't like it. Also, when I first walked in, the staff wasn't friendly. I wasn't even greeted by a regular staff; instead I was greeted by one of their residents. I would recommend them to somebody else.

Provider Response

GNorman233

My mom was at Country Meadows for rehabilitation for her hip. Everything from the therapy, to the food, to the cleanliness of the rooms and common areas was excellent. My mom made a full recovery from her surgery and rehab and now is back at home. I would highly reccommend Country Meadows to friends, family, or anyone looking for quality care.

Provider Response

bossslj

Very strong odor of urine throughout the hallways(you know what that means....), incompetent and very rude staff, call bells ringing for hours with nobody answering the residents needs, staff acting like they are bothered with helping the residents. I am appalled and disgusted with everything about this place.

Provider Response

Caring9324

I went to see Country Meadows and they had a very positive staff. They were working for the facility rather than being rented out. The people were very happy with their care. However, it seemed like it was a very tired facility. The people there seemed to be older and sicker. They did had an at home program which I might be interested though not at this point.

Carol65792750

They treat people like family in Country Meadows. My mom moved in there last May. They encouraged the residents to get involved in the activities that they have going on. It's homier as opposed to feeling like you shove somebody in a skilled nursing facility.

Buck O'Really

The facilities were are clean, the grounds were well maintained and the staff was helpful. Food was ok, but I am a fairly picky eater. They had excellent ice-cream cones, which they seemed quite proud of. The seniors there seemed happy, and if not happy at least content. This was not run like a prison, as some are. The seniors were allowed as much freedom as they could safely manage. At the same time they were all well taken care of. Over all I would rate this as an excellent facility, and although I hope never to be placed in such a place, this one does not seem like a bad place to live by any standard.

jonathan43571

Country Meadows is a nice facility and it is located in a very lovely area of Pittsburgh. I thought this facility was nicely decorated, although it did seem a bit institutional to me compared to others we had visited. The residents seemed happy and content, and there seemed to be many activities for them to enjoy. The staff was very friendly and helpful, and they seemed to genuinly care about the residents. I thought the rooms were a decent size, but again, a little institutional as far as decoration. The food seemed nice, nothing special, but they would accomodate special diets. Overall this was a nice facility.

Mike11

Very clean, friendly staff, no odors, residents were up and about, individual rooms were well kept.

dear one of Mort

The facility is clean, the decorations aren't bad and the staff seemed friendly and caring. But it had a very institutional feeling. I would not willingly place my husband there nor would I willingly become a resident there.

Provider Response

WeArePennState

I was extremely impressed with the facility at Country Meadows. I had envisioned a worst case scenario for an assisted living facility. The dark and dreary, smelly and cramped rooms I had pictured are not at all what I saw. I am glad Country Meadows has changed my mind on the perception I once had. The staff seemed very knowledgeable and friendly, you can tell that they enjoy their jobs and that they know what they are talking about. The facilities were clean and well taken care of. I was impressed in the number of activities residents could be a part of and how much they tried to make it feel like home. I felt good about the idea of my grandmother choosing this place to live. The staff also made it seem as though they would be very inviting to any family that comes to visit. I would not mind coming here to visit my grandmother daily.