Cedarbrook Fountain Hill

Rick

My mother is in Cedarbrook Fountain Hill. It's like a rehab and a nursing home. We chose it because it was very convenient. It was right across the street from the hospital and they were only one of the few places that had a room available. They're doing a good job so far. The staff workers are very polite, understanding, and willing to help her. They have all kinds of stuff, a hairdresser, they cut her nails, and they have psychologists. It's covered under her Medicare currently. There's no out-of-pocket yet. It's near restaurants.

Thomas

My mom stayed at Cedarbrook Fountain Hill for two years, and we were pleased with it. The staff was generally caring to her and helpful to us, and she was always quite happy with the food, too. The facilities were OK and clean. She was in a semi-private room, which was always clean, and the public spaces were certainly adequate. The family was happy with it. They had bingo, they had people come in who would sing and perform, and my mom was involved in an exercise class. She was wheelchair bound, but they got them all together and tried to do some exercises. For a while, she was in rehab and she was going through physical therapy and occupational therapy, which was very productive to a point. They tried to strengthen her legs, and she was very well attended. There were a lot of activities available to her than she would use. She liked the food, too.

Norma

My mother is in Cedarbrook Fountain Hill for nursing and rehab. I haven't been able to visit because of the COVID pandemic, but when I do call they answer all my questions, tell me about her care, and help me feel at ease that everything is going well so far. For the most part everybody has been very good. We have no complaints. There are times when they seem frazzled when I call, but I can only imagine that their day is busy as well. It's more on the pricey side.

informed and consciously aware

There are major problems with nursing staff (RN,LPN,CNA). Understaffing is secondary to a major lack of professionalism at all levels. Lack of teamwork, staff interaction and leadership. All facilities have some outstanding staff, some problematic staff with most operating between the extremes. The majority lean to the poor extreme. Many outstanding staff resign sooner( less than 6 months) or later. Most leave due to poor staff relations and practices,inadequate professionalism and ineffective supervision and leadership. Facility itself is dated but well maintained thanks to a dedicated, skilled and well supervised Maintenance department. Cleanliness is adequate, unfortunately staff tend to follow the poor work attitudes and work ethics modeled by the nursing staff. I have terminal cancer, an open surgical wound requiring daily attention and advanced liver disease. Prior to transferring here I spent significant time at Good Shepherd Rehab. and Moravian Rehab. in Bethlehem. I transferred here because of increasing dependence on treatment support. I have been here just over 1year. Before I placed a loved one here I would recommend shopping carefully and "looking under the rugs and behind closed doors; both figuratively and actually". It is only my condition medically and financially that keeps me here.

Caring109352450

My friend is at Cedarbrook for three years now and requires 24/7 care. The rooms have two beds, two rooms, and a bathroom. They are talking about redoing it. However, they are always short on staff, and whenever she is pushing the buzzer, it takes too much time for them to come and help her. They should have better nursing staff and more help as they depend a lot on aides helping them. The nursing staff on each floor is minimal; that’s the first thing they should look into.

Mr G

The care my father receives is great. Every staff member I have come into contact with treats the patients well.