Parkland Manor Allentown, PA

Parkland Manor is very new and very clean. They seemed to be very attentive. My mother has only been there a little while so she's trying to settle in. She's having a little difficulty with that and they seemed to be handling it very well. It's very pleasant and bright. They have nice rooms. I think the cost is relatively reasonable. Everyone that I've come in contact with has been very helpful. They seem to be taking very good care of the residents and everything. I only saw her with one meal and she ate most of that, but she's really picky. She's in the assisted care port at this point in time. Right now, she's being naughty. She's trying to sneak extra snacks and stuff, but they've been handling it really well. I haven't come across any real issues yet, but I would say a five-star rating would depend on how well they handle my mother, and so far they seem to be doing OK, but we'll see how it goes. I know they have activities, but I haven't seen them. I know my mother isn't participating yet, she's just observing, but they tried to get her to participate so they work very hard to trying to get her to acclimate to the situation. The staff seems to be very caring, active, and trying to acclimate the residents to the facility. They probably have their hands full with my mother. They were very cooperative and helpful. They allowed us to go in and set up the room for her, like adding her things before she came out of the hospital.

Parkland Manor was terrible. The rooms were very nice, but the atmosphere and the whole look of it was not. I wouldn't let my mother go there. All the rooms were new, very nice, and nice sized. The dining area was like one great room where they had the dining and common area, and it seemed very dark and all the rooms were off of it. It was not appealing.

My mother as been there for 2 months and I’ve been pretty impressed from what I have seen so far. I usually visit her during the day and the first shift crew is great! Very friendly and always there to help and keep her happy. She absolutely loves the day shift aide that takes care of her. Which I couldn’t agree more. She’s very good with my mother (who can be a little bit of a hand full at times) but she always seems to be able to talk to her and get her clam and smiling. Always a good positive attitude and smile that makes you feel welcomed. All the staff there are just so friendly and that helps give me a piece of mind. The building my mother my stays at is very well kept and up. So far so good! Keep it up parkland manor.