Brookstone Alzheimer's Special Care Center

Mary Lamb

Residents are truly cared for and about. Staff stops to talk with a resident or just to touch them in passing. The staff is diligent in seeing that each resident's needs are met. This includes, nutrition, bathing, comfort measures and social activities. My husband has lived at Brookstone for 6 months. He was transferred from another facility where the care was very bad. What a difference at Brookstone! Staff is compassionate, friendly and knowledgeable about dementia issues. And they make themselves available when I have questions or concerns. Rooms are of ample size but residents spend most of their waking hours in the common area where they can socialize and be observed. I would recommend Brookstone as the best place in Salem for someone with dementia.

Linda

Brookstone was very nice. They have a center fountain that's very soothing and they had music playing. It was just a nice, healthy, pleasant, and relaxing environment, and the residents didn't look like they were overly medicated. Instead, they were socializing. Everything was above average and the place was impeccable and top of the line.

Greg

Brookstone Alzheimer's Special Care Center is spacious, clean, and in good repair. The staff all seem to have a good attitude and are happy to help my parents out. I haven't had any negative experiences with them at all. They have all kinds of things like puzzles, games, sing-alongs, and pretty much anything somebody wants to do, but they aren't real social so they don't do much. They just sit and read or stare out the window. One of the reasons why I put them there is they have a full-time, actual trained chef. My folks are real picky about their food. I have their calendar of activities and it looks like there is lots for them to do.

Pamela Weisser

My husband has been at Brookstone for the past four months. I am very impressed with the quality of care he has received. Their staff has been very compassionate and supportive. I have watched over and over as they have helped residents feel cared about and loved. Everyone works together to create a homelike atmosphere. I feel very fortunate to have found Brookstone.

Misty H.

Very helpful with emergency admittance. Staff is friendly, very patient and great with the residents. Food is wonderful. Patient care and attention is first rate. Facility is clean and very cozy. Lots of activities for residents. We are grateful for Brookstone.

Leah9

The staff at Brookstone is caring, friendly, and helpful. They have a nice room. Food smells really good. A family member is a resident there. They need more staff there, though.

Betty P.

It’s an excellent place! They’re professional and caring towards the residents. It’s exceptionally clean.

Anne Harrold

Brookstone is wonderful! I never worry that my parents are not being cared for. Both my parents are at Brookstone. The staff are always on top of everything and keep us well informed of any problems. They take exceptional care of them. They were recommended by the State Nursing Home Ombudsman as the best place in Salem. Very true!

Stephanie S.

I chose Brookstone for my husband. The administrator was very helpful and gave me good information. It was very nice. They had a process where they took the patient's life history and they would build that into different things so the person would feel at home. The room was nice. The place itself was warm and inviting. It felt very comfortable. It had different levels, so you could be in an earlier stage or you could be all the way up to end of life.

BT1

Brookstone employees are very caring. The residents is always clean, groomed and always involved with activities or other people.

Susan119201250

Brandy is the manager, and since she has been at Brookstone, I would give them a 5-star rating. The place is clean and does not smell. My husband has received very good care!

Provider Response

Sharon Slabaugh

If you are looking for a memory care facility, you should consider Brookstone. They are a long-established, full-service facility with a professional and caring staff. There is a comfortable feeling of home, and the resident's family is welcome at any time. I know when I leave at the end of the day, my husband is being well taken care of and is safe which gives me peace of mind.

Provider Response

Caring110153250

The quality of services in the facility are excellent. The staff is caring and loving towards people and know what needs to be done!

kakkak51

This facility is better than 90% of what we toured when we were looking. It is relatively new with nice decore and cheery common areas. The staff are very compassionate and treat the residents, no matter their condition, with dignity and respect. They provide lots of activities and a daily schedule for residents.They pursue activites that get the residents perhaps remembering about their own lives- cooking, gardening, sewing, folding clothes, exercise, dance, music, mens group. Lots of groups come in to visit: church groups, musical, children and scout groups, pets come too. The facility also does outside excursions and short day trips in their van.Mom feels safe and happy there. It is now her home.Sometimes management staff has been difficult to get issues resolved. We have had better luck with the middle and care giver staff. Issues have been: roommate problems (too aggressive), missing clothing items, food has not always been the greatest- but now is pretty good.Years ago (70s) I worked in nursing homes and this facility is head and shoulders above what we provided in those days. A much better sense of the patient as an individual.