Hilltop Village Euclid, OH

Hilltop Village was nice. It was just very pricy. They wanted a $1,000 deposit, and that was more than the rent. How could you ask for $1,000 and the rent was only $890? I've only seen one lady, and she was very nice. The room was clean and small. It had a bed, four walls, a kitchen, and a bathroom. It wasn't updated. You had to pay for everything. It's $200 if they wanted a ride to the grocery store with the bus per month. They had a meal plan with somebody coming to feed you, and I think that was $600 a month, and you'll get a lunch and a dinner.

My dad is now in Hilltop Village. It's good for people living independently, but he doesn't fit the criteria because he needs a higher level of care. Sometimes, somebody comes by and would do some cleaning on his room, but I'm generally doing the cleaning myself. They have activities like bingo, singing here and there, a television and a TV room. Since it's an independent living, the people here come and go. They pay for meals and they're provided the meals. They have a cafeteria, but it comes as part of his rent. They've got a laundromat and a big cafeteria, so they're good with the amenities and the building is good.

Our experience with Hilltop Village was good, but it was not what I wanted. The apartments were like cottages. They were nice, but the staff person determined that it was too much money. Two bedrooms would have been $1000 or more and it's too much for my pocket. They're very nice people and very warm. I have no problem with any of it except that it was too much money for two-bedroom and one-bedroom would not have been enough. The living quarters were small. Everything was beautiful and well kept. There's no problem there. The facilities were beautiful. It was a senior community to the point there were things that they provided that I was not ready for. I have a part-time job, I do my own meals, and I don't need anyone to clean my apartment. I'm old, but I'm not that old, and I'm not that ready to go into that kind of setting. I'm still pretty independent. What they have is beautiful for those that need it, but I didn't need all of those things, and even if they took all of those extra items out of my rent, if they didn't have to supply those things, my rent was still not cheap. I can't do $1000 for two bedrooms. They have a lot of amenities, the meals, they will clean your apartment if you need it, bus rides where they could go to different things in the city, shopping, to the casino, and some other things. They took care of them well. The one person we met was very personable. She knew what she was doing and she knew what she was talking about. The facility was well taken care of and it was clean. Their dining room was orderly and clean. The way it's built, with all the trees and everything, the apartments were dark, even though each room had windows. I was visiting a friend who lived there and sitting on the inside, it was dark and it was in the middle of the afternoon. It was a nice place; it was just too dark. I like the fact that it was cottage-style. There was no one over your head. Everything was a single floor and that was nice, but I would not want to stay there. It was just too dark and too small.

My mother was in Hilltop Village. She's been there almost three years. It's beautiful, and we had no major issues. She didn't participate in a lot of things, but they did a lot with the seniors. They took them shopping, they scheduled doctor's stuff, they had bingo, they had live bands that came in, they had birthday celebrations of the month, and you got to have two guests. Their food at the events was better than on a daily basis.

I went to Hilltop Village. They seemed interested. The staff went over and beyond to show me all around the facility. She told me what was offered. She told me how I'm independent now, but in the future I can transition with the help they have. They have other services, too. From what I saw, everything looked especially clean. The lawn was manicured really well. I love the rooms. It would be everything I would be looking for. There is a grocery store across the street.

Prices too high, staff is disrespectful, seems like no one cares. Building is filthy.

Clients are being robbed in they're apartments cars are being stolen water is off every other week residents are unhappy but don't know how to reach out for help they are living in unhealthy unsafe conditions carpet is filthy throughout people are leaving overpriced

I didn't like Hilltop Village. When we first walked in the lady that I was supposed to meet was not there. That really was not professional. She didn't tell me that she was not gonna be there. I got there at 5:00 and we waited in the front area until 5:10, then they called back and they found out the lady had left. She is the one that shows you around. After that, they called for a worker to come back who couldn't even show us the room. They need a lot of updates in that building. The carpet was nasty. The front area where we sat was dusty looking. After we sat down and waited, we really didn't ask too many questions. The staff just showed us a room and that was it, and then we left. We didn't get a chance to sit down with somebody to tell us what they had.