My mother-in-law was there after a trip to the hospital for rehabilitation. Never have I nor my family been treated with more disrespect in our lives. My family member received a phone call one morning that the nurse found her on the floor when she checked on her. How does this happen when her bed had side rails I will never understand.We were told that she was refusing PT and not participating. They then kept pushing us to get her out of there since they could no longer get any money from Medicare. Jamie the social worker and Vivian the nurse manager actually yelled at us over the phone and would not even allow us to finish a sentence. Jamie actually lied about a conversation she had with my family member previously. Then Jamie told us if we did not have arrangements made by the time they were discharging her that we would have to pay a full month's rent to keep her there even if we were only going to keep her there a few extra days. They would reimburse us at some point for the money not used. We do not have that kind of money to have them hold it until they could pay us back.They told the home health nurse that she was a two person lift and incontinent. When she returned home she got up and walked with help to the bathroom. She have never once been incontinent since she returned home. We feel like they never even attempted any kind of treatment and they were just collecting a payment from Medicare. I would never recommend this facility for anyone.
The Forum at Knightsbridge
Offers Assisted Living, Independent Living, Nursing Homes, and Memory Care
21 Reviews
Reviews of The Forum at Knightsbridge
Assisted Living Reviews for The Forum at Knightsbridge
May 07, 2020
I am a friend or relative of a current/past resident
January 28, 2019
I am a friend or relative of a current/past resident
My mother is now at The Forum at Knightsbridge. It has been fine so far. The people seem friendly and take care of my mom. My mother has a studio apartment, which is plenty large enough for the few things she has with her. She gets three square meals a day. Yesterday, they had a USO show, which was great. She has been playing a lot of jigsaw puzzles. So far, it has been working out. They have a small library. She does physical therapy, so she is keeping in shape. They are making sure she gets her dinner and that she goes for her meals. They have given her medicines daily, too. There is a doctor who sees her once a week. Everything is good.
December 06, 2016
I visited this facility
We were very happy with The Forum at Knightsbridge. It looked really good. We were very happy with the people who we met. They were very friendly and very professional. There seemed to be plenty of people there to take care of my mother.
February 23, 2015
I visited this facility
I had a very nice experience at The Forum. I had lunch with some of the residents. I looked at the community, and it seemed very pleasant. The dining area was very lovely, the service was wonderful, and the food was good.
The marketing person took me around, and at that point I just didn’t know. They did seem to have adequate space around the place. Right now they don’t have the 2-bedrooms available; they only have the expensive apartments.
July 21, 2014
I am a friend or relative of resident
My father was first put with a patient that we were later told never is roomed with anyone due to the severity of his condition. After a miserable and sleepless night he was moved but his confidence in the facility was rightfully shaken. The next night he waited for over an hour to have assistance to the toilet and was told that he'd just have to wait as the technician had 18 patients and pooping wasn't a priority. The stress was great on his fragile system and we went back to the hospital the next day. The nurses who had cared for him before Knightsbridge were shocked at the damage 48 hours had done. I would never suggest this place. It looks nice and the food is good. If you can care for yourself then it might be a good choice. But it us NOT a good choice for medical assistance of any kind. And the attitude that the nurses gave us when we decided to take him back to OSU was horrendous. You would think we were dipping directly into their pay! They told us to ignore his 'antics' and go home. I don't think needing help to breath or get to a toilet is antics. Those nurses need continuing education in compassion. They will grow old and require assisted too. I hope they get exactly what they've given.
Provider Response
As the Executive Director, I would like to express my sincere appreciation for the time and effort that you extended to discuss your concerns with myself and our Healthcare Administrator. We have high expectations for care delivery and customer service. The health and welfare of our residents and peace of mind of our families are of the utmost importance to us. Your valuable insights will help us achieve our goals. Thank you so much for your consideration.
Rebecca Converse, Executive Director, The Forum at Knightsbridge
December 10, 2013
I am/was a resident of this facility
I have no personal relationship with the management or any of those employed by this institution. My professional experience, when I was employed, was in industry and in higher education where I held senior administrative positions. In that capacity, I witnessed good and poor administration and in that context, I wish to comment about the environment that both my wife, in Assisted Living because she has Alzheimer’s Disease, and I, in Independent Living, are experiencing.
It is my view that senior administrators in any institution or organization are the environment creators for everyone in their organization. In my judgment, the Executive Director, Rebecca, NHA, is an outstanding administrator of The Forum at Knightsbridge. I’ve arrived at that conclusion after more than two years in residence at the Forum from among the following:
1. By her great sensitivity to the needs of all residents and her ready availability to address residents’ concerns
2. By her open-door policy with respect to all employees at The Forum regardless of position
3. Her willingness to share with her staff weekend time needs at the Forum
4. The lack of a hierarchical structure with a concomitant “pecking” order
5. Her receptivity to make changes in the facility based upon available financial resources from the corporate organization
6. Her support of programmatic changes that will enhance residents’ happiness
7. Her readiness to do anything herself, however mundane, if it will improve the immediate environment
Those are attributes that one would hope to see in any senior administrator, but especially in senior housing where the recipients might not have the mobility to move from a less than optimal environment. The Forum at Knightsbridge is very fortunate to have such an outstanding Executive Director.
November 20, 2013
I visited this facility
We knew of The Forum at Knightsbridge because we live in that area. That facility was excellent! I did not eat there but we were there during meals being served and it smelled great. What impressed me the most with this facility was the interaction of the staff with the residents. Overall, that would be the only one I visited that I would give the highest rating to. It would be the right place if the price was not an issue.
August 09, 2013
I visited this facility
Everything at Forum at Knightsbridge was clean and well maintained. But they don't have much activities.
May 19, 2013
I am a friend or relative of a resident
Their rehab facility is clean. My sister has a semi-private room there now. She's getting some physical therapy and help her to get some balance. She has some issues with getting dizzy. The staff are friendly and nice.
May 14, 2013
I am a friend or relative of resident
My mother is a resident at The Forum at Knightsbridge and the facility has many wonderful employees who do a great job caring for my mother. In the past I have noted on many occasions about such care. However, when I express a legitimate complain or concern with certain members of the administration, I am sometimes met with unpleasant resistance. On May 12, 2013 I was informed there was an outbreak of scabies in the assisted living area of the facility. And, my mother, who is wheel chair bound was one of those who has scabies. How does this happen?
December 21, 2012
I am a friend or relative of a resident
My whole family was incredibly pleased with the way our two family members were cared for at the Forum. With one relative experiencing dementia and the other with extremely limited mobility, we were afraid that there we would not be able to find a venue that would be able to support both, while allowing them to be able to see one another on a regular basis. Although they were separated for most of the time near the very end, the staff at the Forum became members of our family. From the middle of the night calls to the McDonalds ice cream runs, it brought tears to my eyes hearing about the pure love and selfless dedication these caregivers provided. The facilities were always clean and well lit, and we always felt comfortable visiting. The staff at the form was incredibly helpful in arranging the living spaces to make it seem like it was a second home. Even until the very end when we cleaned out the apartments, the staff at The Forum was always there to offer a smile, a hug, or a word of encouragement. I would highly recommend this facility to anyone with family who is suffering from memory-related illness, lack of mobility, or any other unique situation that the elderly face.
November 20, 2012
I am a friend or relative of a resident
My family moved my grandmother here a few months ago after her husband unexpectedly passed away. She is an active lady but maintaining a house has become overwhelming. She was very hesitant to move into assisted she was very vocal stating that ' it's one foot in the grave' and made it very clear that she was not ready to 'kick the bucket' (her worlds). Unfortunatly, living on her own was no longer an option. She had a fall the previous year and if not for my grandfather being there, she would hav been in trouble. After much convincing from the family, she agreed to go on a brief tour, no commitments, no promises. As soon as she stepped foot on the property she began to open up to the idea.The facility really truly is 5 star. Located on 14 acres. Plenty of activities and amazing staff.
November 20, 2012
I visited this facility
This assisted living facility was the first I ever visited. My immediate response was that they are not really how they are portrayed on movies or normal media. My grandmother seemed content and had various activities to fill her day with. Other constituents of the home seemed to also be at least content if not happy. There were the exceptions though. Some of the people there were extremely old and others had what appeared to be mental problems. The staff seemed to be very kind and when I asked my grandmother she said they were respectful enough. I didn't get to see the eating facilities or eat any food there but it seemed to be adequate enough because nobody complained about it. I think that overall this facility was decent and an acceptable place to be. However, I don't think that homes are really liked by the people that reside there because some of their freedoms are restricted.
October 29, 2012
I visited this facility
I have been to several assisted living facilities in the Columbus, Ohio area. This one had a wonderful appearance from the outside. The grounds were well maintained and the buildings looked like they were recently renovated. Upon entering their welcome center, I was greeted by a very friendly lady. She offered to take me on a tour of the facility after I explained that I was looking for an assisted living facility for a family member. While going on the tour, she had someone else watch the desk. This made me feel good knowing that there is always someone available. I noticed that some areas required an access key code for safety. A lot of residents were friendly and talkative. I did not see many activities going on while I was there, but the staff member said that they host a different activity daily. The rooms were large and had a nice layout, but were not as nice as the outside of the buildings. Overall, I would rate their staff with 5 stars but their actual facility was average.
September 10, 2012
I am a friend or relative of a resident
thought the facility was OK. it seemed clean and effective. it did smell funny but that was expected. the staff seemed qualified and caring. never checked out any amenities. The facility seemed modern and well maintained. my mother was at the end of the hall, so i saw the other rooms. the patients seemed OK but bored. seems like there are more activities at first community village, bit i may know it better.
July 05, 2012
I am a friend or relative of a resident
The facility has been very helpful. The staff is generally friendly and helpful whenever needed. They have controlled access areas, preventing exit or entry unless a code is given to you. The rooms are nice, well laid out and generally larger for the price compared to other nearby facilities.
Independent Living Reviews for The Forum at Knightsbridge
January 30, 2014
I am/was a resident of this facility
As a resident in Independent Living at The Forum at Knightsbridge for the last year and a half, I can heartily recommend it as the next best thing to home. The administration and staff bend over backwards to make sure each need and most wants are readily addressed: the apartments (many different floorplans) are spacious, the décor tasteful, the food delicious, and the activities varied enough to suit all interests – as all senior living should be. One of the qualities that makes The Forum unique is the omnipresent sense of hospitality and inclusion. New residents are quickly made to feel at home by other residents and are able to make their transition to communal living with ease. The administration encourages and appreciates the exchange of ideas from residents via a resident council with standing committees concerned with activities, food, and welcome, though the office door is always open to individuals at any time. It’s long been my suspicion that one of the requirements for employment at The Forum is an ability to be happy in one’s work – frowns are rare here, and efficiency with a smile is standard. I was privileged to see this in action several weeks ago when the frigid weather that’s plagued the entire country this winter brought some damage in the middle of the night to the public areas of The Forum: the entire maintenance staff was called back in after they’d made it to their own homes through some rather treacherous road conditions. These ten or so men returned to The Forum and worked quickly and professionally, even a bit enthusiastically, from can to can’t, emptying the lounge area, offices, exercise room, and library of furniture, stemming the flow from broken pipes and preparing for the first stages of repair. Most of them were here all night, as was our executive director, some still here at noon the next day. The weather hasn’t quit its onslaught, nor have the shovels and blowers for snow removal outside, making inside and out safe for the residents. I’ve run out of superlatives, except to say that I wouldn’t be surprised to hear a chorus or two of “Whistle While You Work” whenever the next project crops up. The Forum residents remain safe, warm, well-fed, and lucky to be here.
July 30, 2013
I visited this facility
The Forum is my second choice. It is a little bit older place than the other facility that I had visited. The problem I have with this facility is that if I needed assisted living, I would have to move to another facility. Also, they did have transportation services but you have to pay for its services. It is not free. However, what I hate to give up with The Forum is that they have apartments with terraces that overlook nice scenery.
June 22, 2013
I visited this facility
The Forum at Knightsbridge was a very nice facility and a little more expensive. The staff were very nice and very good. Everybody was very nice. There was no contention about how good this facility is, but it really went down to the cost. So we didn't feel like it was a right fit for my mother-in-law.
May 22, 2013
I visited this facility
Forum at Knightsbridge has a dietitian that makes meals more for the needs of the residents. Unless you have a medical reason that you need a special meal.
Memory Care Reviews for The Forum at Knightsbridge
October 10, 2018
Other
My aunt lived in Independent Living at the Forum for several years. After a broken hip she wanted to return to the Forum and was put in the memory care area. Neither she nor the family were happy . We found in that area a lack of activities which she was accustomed to. We also walking through the hall could smell urine from another resident’s room which was very close to the receptionist ‘s desk and close to the area the nurse is as well as the aides. It was I who called their attention to the odor. The worst thing that happened was my sister-in-law requested a UTI test be taken for my aunt. Two days later I also requested that test to be taken.. 11 days after the requests my aunt was taken by ambulance to the hospital for pain. It was found she had a UTI infection which caused AFIB and a pocket of infection in her lung. The dr treating her at Riverside requested the results of UTI test we requested at the Forum. The nurse hadn’t called us back, my sister-in -law went there and the nurse said she would get results but then wasn’t in office when SIL went back. I then called and surprise.. no UTI test was taken as we asked for twice. My aunt was never able to fight back and died!
Costs for The Forum at Knightsbridge
Services and Amenities of The Forum at Knightsbridge
Costs
- Rent Plus Care Fees
- Assisted Living Starting At: $4988/month
- Independent Living Starting At: $2797/month
- Memory Care Starting At: $3833/month
Room and housing options
- 1-bedroom apartments
- 2-bedroom apartments
- Companion Suites: No
- Studio Apartments
Dining options
- In Room Kitchenette
- In Room Kitchens
- Dining Room Shared Meals
Features
- Beauty Barber Shop
- Computer Room
- Resident Transportation
- General Store
- Tv Room
- Garden And Patio
- Pool
- Features Extra: Library, Fitness Room/Gym
Cleaning services
- Laundry For Linens
- Housekeeping
- Laundry For Clothing
Technology and entertainment
- Cable In Rooms
- Wifi
- Technology Extra: Emergency Call System
Health services
- Skilled Nursing
- Physical Therapy
- Nurse On Staff: Yes
Activities
- Offsite Activities
- Music
- Games
- Stories
- Lectures Discussions
- Book Clubs
- Wii Sports
- Tai Chi
- Fitness Room
- Gardening
- Arts And Crafts
Financial guidance
- Va Benefits Consultation
Guest services
- Guest Parking
- Guests At Mealtime
Diet
- Low Salt
Languages
- English
General
- Resident Capacity: 57
- Staff Patient Ratio: 12 To 1 And 7 To 1 (Depending Upon Area)
- Respite Care
- Minimum Age: 55
- Pets: Yes
Range of services
- Physical Therapy
- Occupational Therapy
About The Forum at Knightsbridge
The Forum at Knightsbridge offers compassionate senior care in Columbus, OH. We strive to create a home-like atmosphere where you and your loved ones can feel secure. Our warm, well-trained staff works closely with our residents to provide the utmost care and comfort. As part of the Five Star corporation, you can be sure that everyone at The Forum at Knightsbridge shares the Five Star Values, and is committed to a high level of caring in all that they do. Please schedule a visit to see why we are the first choice in senior care in Columbus, OH.
Map of The Forum at Knightsbridge
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