My father was admitted just before Thanksgiving in 2016 after three short stays in three west side nursing facilities for rehab over the past two years. Admissions staff were helpful and accommodating. My father's finances were such that he would pay privately for two or three months and then turn to Medicaid. Many facilities will tell you that they don't have a Medicaid bed available. St. Margaret Hall him accepted without question.
As a surveyor (inspector) for the Ohio Department of Health for 25 years, I spent a great deal of time in southwestern-central Ohio inspecting nursing homes for federal and state regulations.
St Margaret has nearly all private rooms with nice views of the city park and surrounding area. We had no problem getting a private room.
With respect to the staff of St. Margaret Hall, in all of my experiences and surveys over the past 25 years, never have I met nursing and direct care staff so kind and accommodating. At one point, my father had slid down in his recliner chair in his bedroom. I purposely asked an aide to help me get him repositioned knowing that she was not his assigned aide. Rather than hearing the aide tell me that she would tell my aide or tell the nurse, she stopped what she was doing or gathering supplies for the meal and helped me reposition my father, without question. When I said thank you she stated that it was ok and that it was her job to help. My father was on hospice. It's not customary to provide restorative nursing to a person on hospice. St. Margaret management suggested my father get restorative nursing which involved trained therapy staff assisting him in using his hands for eating and using utensils and in dressing. He not only accepted the therapy he was thriving. Therapy staff also spent time talking to him and helping him to adjust to his new living environment. The restorative staff were great.
Another example occurred when I was feeding my father. I noticed he had trouble chewing some of the meat. When I asked the charge nurse if the diet consistency could be changed, she said yes and the diet was changed by the next meal the next day. With respect to the food, my father complained in the three previous nursing homes of cold food, bad taste and cold coffee. He did not complain one time of cold food or coffee or bad tasting food. He gained eight pounds in three months at St. Margaret Hall despite his condition and prognosis.
Although his body was failing, his mind was very clear. About a week before he passed away, I asked him "you do like this place (St. Margaret) better than the other places you've been". His response was "Oh yeah".
One additional point is that for a strong Catholic like my father, St Margaret could not have been a better fit. The Carmelite Sisters were frequently observed in the hallway and speaking to my father helping him cope with his end of life struggles. My father had the option to attend mass every day in the facilities beautiful chapel. Although he chose only one time, he did receive communion in his bedroom daily. The facility truly has a mission to care for it's residents. As an ex-surveyor and family member of a former resident, I would highly recommend St. Margaret Hall to anyone of any denomination,