Saint Margaret Hall

Yolanda

My mom stayed in Saint Margaret Hall for skilled nursing. What I liked best is how the building looked, which caught my attention, and the thing I liked least is that there is no care. They lacked staff. No attention was given to the residents because of a lack of staff. They were not attentive. She never had her call light often, like the last time, I don't know how long she fell in a closet. She was found by laundry staff, and it wasn't even the nursing staff. It was not odor-free. There was always a smell throughout her floor, and the food was not to her liking. If they need help eating, there's no staff to help with that. I often would come in, her food would be on the floor, and nobody would be around. I had to cook and buy special gadgets for her utensils that were not offered. The only good thing that was to my liking was the activities. They were very active, there was bingo, they had people come there and perform, and had parties. The therapy was good, but it's just the nursing staff. When you ask for something, they say there's no order, and you know there's an order, then they go back. One time they told me that she had fallen, and nobody had notified me, but they had written it in the charts that the family had been notified, and I'm her only child. A lot of things were not done or put in place between the staff and management.

Margaret

Honestly, I do not even want to give a one star. Unfortunately, my father was a resident there after St. Margaret Hall was sold to Care Core, a for-profit facility. The care of the residents changed almost immediately. I will speak only on behalf of my family and my father. My dad would daily be left in wet clothes, lying in bed without eating breakfast. He would be in pain, and it was not addressed with nursing staff, he did not get regular showers, housekeeping was horrible. My sister and myself would sweep, mop the floor and clean bowel off the bathroom floor daily. I simply am saddened that my father was not treated with respect and that he had very little autonomy as a result of living in the facility. We did the best that we could as his children. Thank God that the Hospice staff cared. We spoke with administration several times with no good end results. Just very sad. So sorry others have to live the end of their lives in a place like Care Core.

LauraB

St Margaret sold this facility to Care Corp November 2023. I went in for rehab on 5/29/24 from knee replacement. This is the most horrible place since sold. Ice on your knee is critical post surgery. The day after my surgery I arrived here. I had to get up in my walker and walk the halls to get ice and my medicine. I saw one of the senior ladies laying in the floor and told the nurse. She grabbed her by the arm and said “I told you stay on your room. Please please read the reviews in Google. Do not go here for care. You are risking your life and recovery

Yella

Finding the proper home for your loved one is so important and stressful. We were blessed to have chosen SMH. With my Mom unable to see her family for 9 months due to covid, the staff at SMH became her only family and they pulled her through. My Mom was a resident for almost 4 years, this became her home. The staff is very caring, the rooms are clean and they have many activities during the week. Daily mass was very important for my mom and the food was also very good. I strongly recommend SMH !!

Peg S.

I would highly recommend St. Margaret Hall to friends/family who would ask me for a recommendation. My father was there for about three months. HIs private room was adequate for his needs. He couldn't see well or hear well and he had neuropathy in his hands and legs. He was aware of his surroundings and responded well to all staff. I saw very caring aides attend to my dad as well as nurses. At the care conference, I was treated as if I was family and everyone involved wanted my dad to have all his needs taken care of.

Naomi8

Mom is now two years at St Margaret Hall. The number of staff and the pairing of the staff is what I like the most. It’s an older and very simple place. The food seems fine, and we have already recommended this place.