Saint Margaret Hall

Peg S.

I would highly recommend St. Margaret Hall to friends/family who would ask me for a recommendation. My father was there for about three months. HIs private room was adequate for his needs. He couldn't see well or hear well and he had neuropathy in his hands and legs. He was aware of his surroundings and responded well to all staff. I saw very caring aides attend to my dad as well as nurses. At the care conference, I was treated as if I was family and everyone involved wanted my dad to have all his needs taken care of.

VB07342

My father was admitted just before Thanksgiving in 2016 after three short stays in three west side nursing facilities for rehab over the past two years. Admissions staff were helpful and accommodating. My father's finances were such that he would pay privately for two or three months and then turn to Medicaid. Many facilities will tell you that they don't have a Medicaid bed available. St. Margaret Hall him accepted without question. As a surveyor (inspector) for the Ohio Department of Health for 25 years, I spent a great deal of time in southwestern-central Ohio inspecting nursing homes for federal and state regulations. St Margaret has nearly all private rooms with nice views of the city park and surrounding area. We had no problem getting a private room. With respect to the staff of St. Margaret Hall, in all of my experiences and surveys over the past 25 years, never have I met nursing and direct care staff so kind and accommodating. At one point, my father had slid down in his recliner chair in his bedroom. I purposely asked an aide to help me get him repositioned knowing that she was not his assigned aide. Rather than hearing the aide tell me that she would tell my aide or tell the nurse, she stopped what she was doing or gathering supplies for the meal and helped me reposition my father, without question. When I said thank you she stated that it was ok and that it was her job to help. My father was on hospice. It's not customary to provide restorative nursing to a person on hospice. St. Margaret management suggested my father get restorative nursing which involved trained therapy staff assisting him in using his hands for eating and using utensils and in dressing. He not only accepted the therapy he was thriving. Therapy staff also spent time talking to him and helping him to adjust to his new living environment. The restorative staff were great. Another example occurred when I was feeding my father. I noticed he had trouble chewing some of the meat. When I asked the charge nurse if the diet consistency could be changed, she said yes and the diet was changed by the next meal the next day. With respect to the food, my father complained in the three previous nursing homes of cold food, bad taste and cold coffee. He did not complain one time of cold food or coffee or bad tasting food. He gained eight pounds in three months at St. Margaret Hall despite his condition and prognosis. Although his body was failing, his mind was very clear. About a week before he passed away, I asked him "you do like this place (St. Margaret) better than the other places you've been". His response was "Oh yeah". One additional point is that for a strong Catholic like my father, St Margaret could not have been a better fit. The Carmelite Sisters were frequently observed in the hallway and speaking to my father helping him cope with his end of life struggles. My father had the option to attend mass every day in the facilities beautiful chapel. Although he chose only one time, he did receive communion in his bedroom daily. The facility truly has a mission to care for it's residents. As an ex-surveyor and family member of a former resident, I would highly recommend St. Margaret Hall to anyone of any denomination,

Kathleen123889650

I would not want my dad to live at St. Margaret Hall. It’s very antiquated and felt, to me, like a place to die, not like a place to enjoy the rest of your life.

Naomi8

Mom is now two years at St Margaret Hall. The number of staff and the pairing of the staff is what I like the most. It’s an older and very simple place. The food seems fine, and we have already recommended this place.

Pathat98

my sister and I decided St Margaret Hall could provide the necessary help our mom needed on a daily basis. Especially as her health declined. That was not to be. The nurses were pretty good but the aides were the ones who provided daily care and they were terrible. Turnover was constant and there was always new aides who had no idea how to take care of the patients. There were never enough of them either. St Margaret Hall's motto is all about love and that couldn't have been farther from the truth. Employees were way too busy to provide any kind of warmth and patience. Not their fault though at least most of them. In 15 months, my mom lost 25 lbs, all independence and passed away. We were told she had some dementia and kept saying that to the end. My sister and I kept questioning Alzheimer's and they said NO! And what did the resident doctor state on her death certificate,,,Alzheimer's! What kind of place is this? Knowing what I know now, I wouldn't put my dog there. Now let me tell you about the end when my mom was dying. Not one nurse, doctor,etc seemed to notice my mom was at "the end"...and this is what they do for a living??? Got to question that over and over. It took me to call hospice twice within a couple of days to say she needed round the clock comfort care. My God! What happens to residents when no family members are around. I can't really imagine a worse facility than St Margaret Hall

JasOh

I visited this assisted living home when my grandmother was gravely ill. She had been sick for a while but finally went to hospice at Saint Margaret Hall.I didn't really get to see the staff much because we visited after hours, but there were some clean security guards who let us in at night. From what I saw my grandmother was well taken care of. There isn't much you can do for someone at that time of life, but she was clean and my grandfather had nothing to complain about.The room was clean and comforting, but it wasn't luxurious. The place could use a little updating but other than that it was a nice quite building. I guess because it is run by nuns they keep it close to the simpler side of life. They must have been a wonderful place though, because my grandfather wanted all donations at the funeral to go to the home.

deltasigma

very nice facility,