Maplewood at Chardon

Offers Assisted Living and Memory Care

11 Reviews

$$$

12350 Bass Lake Rd.

Chardon

44024

Maplewood at Chardon

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4.5 11

Marie 2022-03-10 Maplewood at Chardon seems great. My brother moved in there because my mom was there for a few years and we liked them. Services are good, the food's excellent, and they have lovely care. The staff is of very good quality, and the place is clean, open, and welcoming. I am a friend or relative of a current/past resident

5 5 1

Barbara 2021-10-02 My tour at Maplewood at Chardon was very good. My only problem is that we were interested in a two-bedroom apartment and all they had was a one-bedroom. It was very nice, the whole facility was nice, I just don't know if we could work with that room for what we have. The person who gave me the tour was very pleasant. She introduced us to some residents there, and they were giving us some very good comments. The dining area looks very nice. They have white tablecloths and white China dishes and it looks very nice. They had a lot of activities. They had movies, games, crafts, and that type of thing, and it all looked very interesting. I visited this facility

5 4 1

Russell 2021-06-27 My mother is in Maplewood at Chardon assisted living. They've got very friendly staff, and it's gorgeous on the inside. You walk in there and see a big open air room with a huge fireplace. It's a very comforting feeling, and you walk on each aisleway that has rooms off of that. They've got pergola wood over each one of the entranceways to the rooms. It's such a very homey feeling like you're walking into some kind of a paradise. It's just gorgeous there. My mother says the meals are absolutely phenomenal, and she is a big stickler on good food. She has an outside entrance through her room. A lot of times, I just go up to her outside door. She'd let me in there. I didn't realize that there's alarm on her door that rings the front desk. They'd come in there and they'd say, "Hey, you're not supposed to be doing that, you're supposed to get your temperature taken and you're supposed to fill out the forms and all that stuff." I had to quit doing that now, but they're very nice and friendly about telling you that you goofed up. She said the food is excellent, and there are lots of good activities. You get what you pay for and it seemed very reasonable. I am a friend or relative of a current/past resident

5 5 1

Charlotte 2019-04-19 My sister is a resident of Maplewood at Chardon. Its a beautiful home that's setup differently, and it has porches for each apartment. You can dress them up, sit out there and watch people go by. The people there are extremely nice, they have really nice dining facilities, and lots of things to do. They played bingo, the care is very good, and the food is very good. The staff is very good, and they answer all your questions. If you have a problem you can call them and theyll take care of it. Its very clean, pretty, very nice, and there's a beautiful courtyard, waterfall, and trails. Theres an exercise room, a library with nice books, and the local library comes out on occasion to pick out books. They have a beautiful place to sit and read. The staff is very nice, very friendly, caring, the nurses are very nice, and they're always going in and checking on her. You always see people walking around saying hello and asking how you're doing. Its all one floor and very easy to get around. I am a friend or relative of a current/past resident

5 4 1

Rosemary 2018-10-14 My mother-in-law is doing OK in Maplewood at Chardon, although she has a lot of challenges due to her age. They have a lot of activities for the residents, and the staff seems to be taking good care of her. What stood out to me about the place was that it's bright and cheerful, and they get the residents involved. They serve three meals a day, and they have a beauty parlor which you pay extra for, they arrange for a physical therapist to come in, they have church services, and they have bingo sessions. The residents get little tickets, and they can go to the gift shop to redeem stuff. The staff has been very helpful. I am a friend or relative of a current/past resident

5 5 1

KH# 2018-02-27 My mom was in the Memory Care Unit at Maplewood for five months after having been at another nursing facility for three years. What a difference in the care she received! Maplewood embraced her the moment she walked through the door until the end of her life. They encouraged her to participate in activities, taking her on the bus to the Cleveland Aquarium, the Nautica Queen, the County fair, Deer Park and other places. She went from sitting in her room (at the other facility) to fully participating in life. She began smiling and eating once again. She was well-taken care of, both physically and mentally, and the staff at Maplewood treated her with kindness and respect. No facility can provide the same amount/type of care a family can, but Maplewood comes close. I am a friend or relative of a current/past resident

5 5 1

Laurelle016231 2017-05-03 My husband was in Maplewood for three weeks. It was very nice. The nurses were all very pleasant. The food looked good and very tasty. They were very attentive to what he needed and took care of him. The cleanliness was very nice. I am a friend or relative of a current/past resident

5 5 1

Anonymous751241 2016-10-04 Maplewood at Chardon is where I have my mother right now. It’s wonderful, and that is why she’s there. It’s clean, they are very attentive, and the Executive Director attends to everything. It’s a great place. They’re starting new things where they are going to have iPads, and they can all do music as well. They try to do everything they can possible. I don’t think I would want to go anywhere else right now. I’ve been very happy there. It’s cheaper, and they don’t have all the extra costs of things added on. I am a friend or relative of a current/past resident

5 5 1

Charlotte V. 2016-08-22 My sister is looking forward to going to Maplewood at Chardon. The visit was very nice. Everybody there is very pleasant and very friendly. It’s a very nice clean place. It’s very good for my sister in that they all have front porches and it’s very much like a community. They have backdoor that goes outside and a little patio there for the people to sit outside. It is very, very nice. They have assisted living and an in-between if you have a little bit of dementia that you need some help with. They have a different section for that. And then they have an area if you have a dementia or Alzheimer’s and needing lots and lots of help. So if you need help, you automatically don’t have to go into a locked unit. I visited this facility

5 5 1

Anonymous120915550 2015-12-16 Maplewood at Chardon is a nice place with a very warm atmosphere. They have a nice fireplace going, and everybody seems very happy. It is very pretty. Outside each room is what looks like a front porch, and everybody has decorations displayed there. My brother-in-law seems very happy. I am a friend or relative of a resident

5 4 1

Lee24 2015-04-30 My mom lived in Maplewood for two and a half years. The facility itself was very nice, and the room size was good. They try to be accommodating, and they respond to criticism well and change what they can. We have to make them aware of things to stay on though, and we had serious problems with food. I am a friend or relative of a resident

5 3 1

12350 Bass Lake Rd., Chardon, OH 44024

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Maplewood at Chardon (800) 385-2527

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Reviews of Maplewood at Chardon

11 Reviews Write a review

Food

(5 Reviews)

Staff

(6 Reviews)

Facility

(6 Reviews)

Activities

(4 Reviews)

Value

(4 Reviews)

Assisted Living Reviews for Maplewood at Chardon

March 10, 2022

By Marie

I am a friend or relative of a current/past resident

Maplewood at Chardon seems great. My brother moved in there because my mom was there for a few years and we liked them. Services are good, the food's excellent, and they have lovely care. The staff is of very good quality, and the place is clean, open, and welcoming.

Provider Response

Hi Marie, it has been such a pleasure to get to know you and your family. Thank you for sharing your kind words with us. It means the world to us and to our entire team!

October 02, 2021

By Barbara

I visited this facility

My tour at Maplewood at Chardon was very good. My only problem is that we were interested in a two-bedroom apartment and all they had was a one-bedroom. It was very nice, the whole facility was nice, I just don't know if we could work with that room for what we have. The person who gave me the tour was very pleasant. She introduced us to some residents there, and they were giving us some very good comments. The dining area looks very nice. They have white tablecloths and white China dishes and it looks very nice. They had a lot of activities. They had movies, games, crafts, and that type of thing, and it all looked very interesting.

Provider Response

Hi Barbara, thank you for taking the time to provide a review for Maplewood at Chardon. We are happy to hear you had a positive experience. We value your input and will share with the entire team.

June 27, 2021

By Russell

I am a friend or relative of a current/past resident

My mother is in Maplewood at Chardon assisted living. They've got very friendly staff, and it's gorgeous on the inside. You walk in there and see a big open air room with a huge fireplace. It's a very comforting feeling, and you walk on each aisleway that has rooms off of that. They've got pergola wood over each one of the entranceways to the rooms. It's such a very homey feeling like you're walking into some kind of a paradise. It's just gorgeous there. My mother says the meals are absolutely phenomenal, and she is a big stickler on good food. She has an outside entrance through her room. A lot of times, I just go up to her outside door. She'd let me in there. I didn't realize that there's alarm on her door that rings the front desk. They'd come in there and they'd say, "Hey, you're not supposed to be doing that, you're supposed to get your temperature taken and you're supposed to fill out the forms and all that stuff." I had to quit doing that now, but they're very nice and friendly about telling you that you goofed up. She said the food is excellent, and there are lots of good activities. You get what you pay for and it seemed very reasonable.

Provider Response

Hi Russel. Thank you for your kind review of our community! We are thrilled to have you and your mother as part of the Maplewood family. Your thoughtful words mean the world to us and to our entire team.

April 19, 2019

By Charlotte

I am a friend or relative of a current/past resident

My sister is a resident of Maplewood at Chardon. Its a beautiful home that's setup differently, and it has porches for each apartment. You can dress them up, sit out there and watch people go by. The people there are extremely nice, they have really nice dining facilities, and lots of things to do. They played bingo, the care is very good, and the food is very good. The staff is very good, and they answer all your questions. If you have a problem you can call them and theyll take care of it. Its very clean, pretty, very nice, and there's a beautiful courtyard, waterfall, and trails. Theres an exercise room, a library with nice books, and the local library comes out on occasion to pick out books. They have a beautiful place to sit and read. The staff is very nice, very friendly, caring, the nurses are very nice, and they're always going in and checking on her. You always see people walking around saying hello and asking how you're doing. Its all one floor and very easy to get around.

Provider Response

Charlotte, thank you for taking the time to provide a review for Maplewood at Chardon. We are happy to hear you had a positive experience for you sister. We value your input and will share with the entire team.

October 14, 2018

By Rosemary

I am a friend or relative of a current/past resident

My mother-in-law is doing OK in Maplewood at Chardon, although she has a lot of challenges due to her age. They have a lot of activities for the residents, and the staff seems to be taking good care of her. What stood out to me about the place was that it's bright and cheerful, and they get the residents involved. They serve three meals a day, and they have a beauty parlor which you pay extra for, they arrange for a physical therapist to come in, they have church services, and they have bingo sessions. The residents get little tickets, and they can go to the gift shop to redeem stuff. The staff has been very helpful.

February 27, 2018

By KH#

I am a friend or relative of a current/past resident

My mom was in the Memory Care Unit at Maplewood for five months after having been at another nursing facility for three years. What a difference in the care she received! Maplewood embraced her the moment she walked through the door until the end of her life. They encouraged her to participate in activities, taking her on the bus to the Cleveland Aquarium, the Nautica Queen, the County fair, Deer Park and other places. She went from sitting in her room (at the other facility) to fully participating in life. She began smiling and eating once again. She was well-taken care of, both physically and mentally, and the staff at Maplewood treated her with kindness and respect. No facility can provide the same amount/type of care a family can, but Maplewood comes close.

May 03, 2017

By Laurelle016231

I am a friend or relative of a current/past resident

My husband was in Maplewood for three weeks. It was very nice. The nurses were all very pleasant. The food looked good and very tasty. They were very attentive to what he needed and took care of him. The cleanliness was very nice.

October 04, 2016

By Anonymous751241

I am a friend or relative of a current/past resident

Maplewood at Chardon is where I have my mother right now. It’s wonderful, and that is why she’s there. It’s clean, they are very attentive, and the Executive Director attends to everything. It’s a great place. They’re starting new things where they are going to have iPads, and they can all do music as well. They try to do everything they can possible. I don’t think I would want to go anywhere else right now. I’ve been very happy there. It’s cheaper, and they don’t have all the extra costs of things added on.

Provider Response

Thank you for your recent review. It is always so helpful for prospective families and friends to read reviews from others in similar circumstances. We are pleased you are satisfied with our services and care. Please always reach out to our Exec Director Kevin with any concerns in the future. We are always striving to do the very best we can for our residents. Thank you again for taking the time to write about your experience.

August 22, 2016

By Charlotte V.

I visited this facility

My sister is looking forward to going to Maplewood at Chardon. The visit was very nice. Everybody there is very pleasant and very friendly. It’s a very nice clean place. It’s very good for my sister in that they all have front porches and it’s very much like a community. They have backdoor that goes outside and a little patio there for the people to sit outside. It is very, very nice. They have assisted living and an in-between if you have a little bit of dementia that you need some help with. They have a different section for that. And then they have an area if you have a dementia or Alzheimer’s and needing lots and lots of help. So if you need help, you automatically don’t have to go into a locked unit.

Provider Response

Thank you for your review re: your experience at Maplewood at Chardon. It's always important for families of prospective residents to share their own experiences of the community. Yes, we offer three levels of care and programming: traditional assisted living, as well as two levels of memory care. Please come back and visit soon and know we are always open to hear your feedback and suggestions for improvement. Thank you again.

December 16, 2015

By Anonymous120915550

I am a friend or relative of a resident

Maplewood at Chardon is a nice place with a very warm atmosphere. They have a nice fireplace going, and everybody seems very happy. It is very pretty. Outside each room is what looks like a front porch, and everybody has decorations displayed there. My brother-in-law seems very happy.

Provider Response

We are so pleased to learn of your recent positive experience at Maplewood at Chardon. Please continue to communicate with us regarding your brother-in-law's stay with us. Resident safety and satisfaction are always our commitment to all. Thank you again for taking the time to share your thoughts. Happy Holidays!

April 30, 2015

By Lee24

I am a friend or relative of a resident

My mom lived in Maplewood for two and a half years. The facility itself was very nice, and the room size was good. They try to be accommodating, and they respond to criticism well and change what they can. We have to make them aware of things to stay on though, and we had serious problems with food.

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Questions about Maplewood at Chardon

What ongoing training does the staff receive in dementia care?

Our affiliation and active involvement with the Alzheimer's Association ensure that our memory care program keeps up with the latest advances.

What programs or activities does Maplewood at Chardon offer to enrich residents' well-being?

Residents can exercise their physical and mental well-being with specially curated on-site activities. To ensure residents enjoy a diverse cycle of events and recreation, we employ a full-time activities director. We offer different exercise programs such as low-impact fitness activities such as chair yoga,and stretching classes. We provide regular musical entertainment to take a trip down memory lane. Residents enjoy regular trips and outings to local neighborhoods and towns. For residents who are reluctant to participate in social or recreational activities, we offer pet therapy as a positive and stimulating alternative. Residents may participate in recreational activities such as art classes designed to inspire and stimulate mental well-being and instructive community cooking classes. Residents can also join our gardening club. Our community activities roster includes trivia nights and regular educational lectures covering a wide range of academic topics.

What transportation services does Maplewood at Chardon offer to assisted living residents?

Complimentary transportation to local shopping, medical appointments and more

What makes the chef or dining program at Maplewood at Chardon exceptional? What kind of menu can assisted living residents expect?

Our savory menu choices feature ingredients from area farms that are delivered to our chefs daily. They joyfully go to work in our spacious kitchen, creating meals and desserts that celebrate the best of local flavor. There are several daily choices available at each meal.

What safety features or security measures does Maplewood at Chardon offer to assisted living residents?

By strategically using contrasting colors and patterns as a way to reduce falls and increase ease of wayfinding to important spaces, our purposeful design promotes independence as long as possible. Key areas like dining rooms are conveniently located, and placing our courtyards “hacienda-style” in the middle of the building allows easy, safe access for all. Other safety features include a 24 hour emergency response system, all visitors required to sign in and out upon arrival and departure, as well as the community main doors being secured at designated times in the evening until morning.

How does Maplewood at Chardon keep residents' families informed about their loved ones?

We keep our families informed through routine plan of care meetings with our care staff, as well as monthly newsletters.

What ongoing senior care training does the staff receive?

Our affiliation and active involvement with the Alzheimer's Association ensure that our memory care program keeps up with the latest advances. All care staff is trained with Habilitation training focusing on our approach to dementia care.

What safety features or security measures does Maplewood at Chardon provide to protect residents who wander?

Indoor common areas are quiet and a nice place to enjoy the company of fellow residents or just to relax. Our community is secured to ensure the safety of our residents. Outdoor common areas are designed with accessibility, flow, and movement for resident mobility. Our community grounds is comprised of an enclosed-courtyard to enhance recreation hours.

What programs or activities does Maplewood at Chardon offer to keep residents engaged? How does the staff engage residents' long-term memories?

Residents can exercise their physical and mental well-being with specially curated on-site activities. To ensure residents enjoy a diverse cycle of events and recreation, we employ a full-time activities director. We offer different exercise programs such as low-impact fitness activities such as chair yoga and stretching classes. We provide regular musical entertainment to take a trip down memory lane. Residents enjoy regular trips and outings to local neighborhoods and towns. For residents who are reluctant to participate in social or recreational activities, we offer pet therapy as a positive and stimulating alternative. Residents may participate in recreational activities such as art classes designed to inspire and stimulate mental well-being and instructive community cooking classes. Residents can also join our gardening club. Our community activities roster includes trivia nights and regular educational lectures covering a wide range of academic topics.

What techniques does Maplewood at Chardon use to support memory care residents during mealtimes?

Our dining rooms are designed for socializing and creating a multi-sensory, therapeutic experience for all—especially for those living with memory impairment, whose senses, including taste and smell, decrease over time. The open kitchen concept allows aromas to reach the residents well before the plate arrives, and the openness encourages our culinary team and residents to get to know each other. Our chefs creatively prepare dishes daily that are fresh, aromatic, and bursting with flavor to boost our residents’ moods and appetites. Our white tableware and contrasting linens enhance depth perception.

Describe the neighborhood around Maplewood at Chardon. Is it located in a residential neighborhood, a business district, a rural setting, or other type of locale?

Maplewood at Chardon exudes small-town charm and a down-to-earth feel at every turn.

Is Maplewood at Chardon affiliated with a hospital if more care is needed?

We are a short drive to area hospitals and medical offices. For added peace of mind, residents can opt to have our on-site visiting physicians oversee their health and wellness.

Costs for Maplewood at Chardon

Cost of Assisted Living

Starting Price

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Cost of Memory Care

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Services and Amenities of Maplewood at Chardon

Costs

Rent Plus Care Fees
Assisted Living Starting At: $4450/month
Memory Care Starting At: $6200/month

Room and housing options

1-bedroom apartments
Companion Suites: Yes
Studio Apartments

Dining options

In Room Kitchenette
In Room Kitchens
Dining Room Shared Meals
Dining Extra: Private Dining Room For Special Occasions

Features

Beauty Barber Shop
Computer Room
Resident Transportation
Party Space
General Store
Tv Room
Garden And Patio
Resident Parking
Spa
Features Extra: Fitness Room/Gym

Cleaning services

Laundry For Linens
Housekeeping
Laundry For Clothing

Technology and entertainment

Cable In Rooms
Internet Enabled Rooms
Wifi
Technology Extra: Emergency Call System

Health services

Skilled Nursing
Medication Management
Physical Therapy
Nurse On Staff: Yes

Activities

Offsite Activities
Music
Stories
Religious Services
Lectures Discussions
Book Clubs
Fitness Room
Gardening
Cooking
Arts And Crafts
Activities Extra: Touch Of Heart™ Brain Fitness Center

Financial guidance

Home Sale Assistance
Va Benefits Consultation
Financing Advice

Guest services

Guest Parking
Guests At Mealtime

Languages

English

General

Resident Capacity: 140
Staff Patient Ratio: Depending On Care Needs
Respite Care
Pets: Small Pets Allowed

Range of services

Physical Therapy

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About Maplewood at Chardon

Maplewood at Chardon has much to offer residents and families, from their on-site bistro and a greenhouse with its very own mourning dove, to the helpful concierge service and small town charm. Maplewood at Chardon provides a health, invigorating environment for all seniors as well as specialized assistance for those in need of memory care. Its warm glow and welcoming spirits of a mountain lodge, enthusiastic staff, engaging activities and expertly prepared farm fresh meals create a truly spectacular assisted living and memory care community. Maplewood at Chardon has specially designed Lifestyle Suites which allow two individual residents to share an apartment (while enjoying their own private bedroom), and receive all the benefits of living at Maplewood with a significant cost saving.

What Makes Us Special

Three distinguishing features of this community are: 24-7 on-site licensed nursing, Two levels of memory care: for early stage dementia and more moderate/advanced memory loss, and Emotion based philosophy of care.

Maplewood at Chardon

Reviews of Maplewood at Chardon

Assisted Living Reviews for Maplewood at Chardon

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I visited this facility

I am a friend or relative of a current/past resident

I am a friend or relative of a current/past resident

I am a friend or relative of a current/past resident

I am a friend or relative of a current/past resident

I am a friend or relative of a current/past resident

I am a friend or relative of a current/past resident

I visited this facility

I am a friend or relative of a resident

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Questions about Maplewood at Chardon

Costs for Maplewood at Chardon

Photos of Maplewood at Chardon

Services and Amenities of Maplewood at Chardon

Costs

Room and housing options

Dining options

Features

Cleaning services

Technology and entertainment

Health services

Activities

Financial guidance

Guest services

Languages

General

Range of services

About Maplewood at Chardon

What Makes Us Special

Map of Maplewood at Chardon

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