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Maplewood at Chardon

12350 Bass Lake Rd., Chardon, OH 44024

(855) 638-0838

Verified Partner

4.7

(23 reviews)

Offers Assisted Living and Memory Care
Top rated on Caring.com

2023, 2024

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Reviews of Maplewood at Chardon in Chardon, Ohio

4.7

(23 reviews)

  • Facility

    5.0

  • Staff

    4.9

  • Food

    4.7

  • Activities

    4.8

  • Value

    4.8

Top rated on Caring.com

2023, 2024

Reviewer RC#1009a

5

October 11, 2024

I visited this facility

The layout and the rooms at Maplewood at Chardon were really beautiful. The staff was very friendly. On the visit they gave us chocolate chip cookies that they made in a box for us, which was really sweet. They were good. I just talked to the lady that was in charge of the sales and who showed me the room, and she was very pleasant. The rooms were really, really nice. On the outside, you can walk out of your door and you're right outside, and there's like a little patio. Then inside is the same thing, there's a patio for your room and you could put a little table there. It was a nice size, too.

Sheila White

5

September 18, 2023

I visited this facility

All I can say is amazing. When I first entered the facility the place seemed extremely clean and I was promptly greet with a hello and smile. It was lunchtime when I arrived so I met my friend in the dinner area. The overall appearance of the meal looked delicious and hot. Throughout the lunch I was greeted again by many staff members. The most important part is the excellent care that is provided to my life long friend.

Provider Response

Hello Sheila, Thank you so much for your wonderful review! We're delighted to hear about your positive experience at our community and your kind words about our cleanliness, friendly staff, and delicious meals. Providing excellent care is our top priority, and we are grateful to have the opportunity to care for your lifelong friend. Your feedback means a lot to us, and we'll continue to strive to exceed your expectations. Have a great day!

OhioDavey

5

September 7, 2023

I am a friend or relative of a current/past resident

My Dad and My Mother-in-Law were both residents over the past 5 years. We had moved them both from an assisted living facility that was simply horrible in every way. At Maplewood, we experienced the best care and a completely wonderful experience. The daily activities, the facility cleanliness, the caring staff and the cooperation in the management, working with us at every level of care, compassion and communication. We could not be more pleased with Maplewood, in Chardon

Provider Response

Thank you for entrusting us with the care of your loved ones and for sharing your positive experience at Maplewood in Chardon. We're delighted to have provided a wonderful and compassionate environment for your dad and mother-in-law. Your kind words mean a lot to us, and we're committed to maintaining the highest standards of care and service. Have a great day!

Laura J

5

August 16, 2023

I am a friend or relative of a current/past resident

From our first contact with Maplewood, every aspect of our experience has been wonderful. It takes a village and I have had interactions with people from many departments at Maplewood including administration, nursing, maintenance, housekeeping, activities and of course the fantastic aides who truly care about their residents. Everyone greets you with a smile and positive energy. I am amazed at how quickly our questions have been addressed. Moving an aging parent into a new environment can be uncertain, but the staff at Maplewood has gone above and beyond to make sure that my mom has everything she needs for a successful transition to her new environment. The food is very nutritious and plentiful. I am pleasantly surprised by the amount of choice available at each meal. The menu is extremely varied so there is something for every taste. There are always snacks available, which may include freshly baked cookies! Mom has a beautiful mini-suite in the Tides community. It is a perfect placement for her as she has begun to exhibit signs of dementia but is still able to manage much of her care on her own. The activities for this community are not only fun, but also include scientifically-based brain games. There are enough activities throughout the Maplewood community to keep the residents going all day and into the early evening. They have a nice mix of lectures, faith-based services, musical performers, games, social hours, outings and even have VR so the residents can take a trip without leaving home! The activity directors have gone out of their way to help my mom engage in activities that she enjoys. We are so happy we made the move to Maplewood. I am 100% confident that mom is receiving the best care.

Provider Response

Hello Laura, Thank you for sharing your wonderful experience with us at Maplewood at Chardon! We're thrilled to hear that every aspect of your journey, from the initial contact to your interactions with various departments, has been nothing short of exceptional. It's heartwarming to know that our team's dedication and positive energy have made a meaningful impact on you and your mom's transition. We're delighted that your mom is enjoying the nutritious and varied meals, as well as the engaging activities that cater to her needs. We're honored to have earned your trust and confidence in providing the best care for your mom.

Tessa Perovich

5

July 5, 2023

I am a friend or relative of a current/past resident

The facility is beautiful inside and out. All of the employees are wonderful to work with. We never have to worry about our grandmother, we know she is well taken care of and love by everybody at Maplewood. There are tons of various activities for the residents and events for friends and families to attend throughout the year. The experience has been above and beyond what we could have ever wished for our family.

Provider Response

Hello Tessa, Thank you for your fantastic review of Maplewood at Chardon! We're thrilled to hear that you find our community beautiful and that our employees have been wonderful to work with. The well-being and happiness of our residents are our top priorities, and it's heartwarming to know that your grandmother is well taken care of and loved by everyone at Maplewood. We're glad that our wide range of activities and events have provided enriching experiences for the residents and opportunities for friends and families to come together throughout the year. Creating memorable moments for our residents and fostering a sense of community is at the core of what we do. Have a great day!

Teriscott

5

June 27, 2023

Other

I have been attending the caregiver support groups and Dementia bootcamp for almost a year. Jen and Cheryl have provided such valuable information on a topic I knew nothing about. They are compassionate in their work and helping me to understand what my husband is dealing with. They include the participants in the discussion and let us say what is happening in our journey and give us helpful suggestions or encouragement. This is a valuable program to offer and I am glad to be a part of it. Thank you. I love walking down the hallway and seeing how each "porch" is decorated with personal touches.

Provider Response

Thank you so much for taking the time to share your wonderful experience attending the caregiver support groups. We greatly appreciate your kind words and are thrilled to hear about the value you have found in these programs. We're glad that you appreciate the personal touches on each porch as you walk down the hallway. We strive to create an environment that feels like home, where residents can make their living spaces their own. Thanks again for your positive review.

Dolci

5

October 14, 2022

I visited this facility

This place is super clean and friendly. they really took care of my grandma when she stayed there . I would recommend this place to anyone . The place was super tidey and neat . Staff was super knowledgeable and friendly.

Provider Response

Thanks for your praise and wonderful comments about our Community and programs. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let us know about your positive experience. Have a great day!

kwolcott

5

October 13, 2022

I visited this facility

This facility is more than a 5 star facility. If the aesthetics aren't enough, the staff is outstanding. You feel as though you are the only one they have to serve. The residents were all happy, smiling and it was obvious they were well cared for. I had an opportunity to view the meal presentation and it was amazing! I would strongly recommend this facility for your loved one.

Provider Response

Thank you for taking the time to provide a review for Maplewood at Chardon. We are happy to hear you had a positive experience. We value your input and will share it with the entire team. Have a great day!

Annemarie Wenner

5

October 12, 2022

I am a friend or relative of a current/past resident

When you enter Maplewood’s beautiful building, you enter into a home. A home full of family. Not just a family of community residents, but a family of staff. I have never seen such love, loyalty, and lending hands as I do in all the staff of Maplewood. They are not just mere “friends” of everyone…but “family” of everyone. The beautiful homes with front (and outside back) porches, mini kitchens (although, why you would want/need this is beyond me…I eat there every Monday with my Mom and Dad in the restaurant…yes…restaurant with delicious selections.) On Monday evenings I also join in on the BINGO fun. They have numerous activities and are always adding more. Most of the time it is difficult for my siblings and I to contact Mom and Dad as they are never in their home, but out and about either on various field trips, Wednesday night “Out with the Gang” restaurant trips, or extremely busy with all the various activities offered. All in all, my brother, sisters and I all agree on one thing: Mom [91] and Dad [94] wouldn’t have made it that long if they were still living on their own. Their health and outlook on life have improved 110% since they moved there. As there is typically a waiting list to get into Maplewood, I would suggest if you are even “thinking” about it…get on that list!

Provider Response

Hello Annemarie, Thanks for your praise and wonderful comments about our Community and programs. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let us know about your positive experience. Have a great day!

Jennifer H. K.

5

October 6, 2022

I am a friend or relative of a current/past resident

My parents live at Maplewood Chardon. I knew when we visited it was the right place. It is well cared for, thoughtfully designed, warm, and inviting. A friend whose mom lived at Maplewood recommended it to me several times. At first, I did not consider it because it is outside the immediate radius of our home; I thought Mom and Dad needed to be closer to my home and work. After comparing Maplewood to other facilities, the thirty minute drive was no longer a factor. The benefits of Maplewood have far outweighed the convenience of a shorter drive. When I need to reach out to a staff member, they are always responsive. If they don't know the answer, they always connect me with the staff member who does. Knowing Mom and Dad are safe at Maplewood gives me peace of mind.

Provider Response

Hello, Jennifer, Thank you; we appreciate your feedback and wonderful comments about our community. We know that moving a loved one into a senior living community can be a difficult decision, and we are honored that we were entrusted with your parent's care. Please don't hesitate to reach out if there's anything additional we can do for you or your parents. Have a great day!

S. Elizabeth

5

October 5, 2022

I am a friend or relative of a current/past resident

It is rare to find an assisted living facility that truly delivers what they promise regarding a respectful, person-centered philosophy of care. From the first moment I stepped into Maplewood at Chardon I was hopeful that I had found the perfect match for my friend who could no longer remain in her large home alone. She was unable to join me in touring facilities and trusted me completely to choose the best setting for her. She has not been disappointed! She loves living at Maplewood. Without exception every staff member that she has interacted with has been smiling, kind, and helpful. She quickly made friends with other residents by participating in an extensive number of meaningful and fun activities. This has made her transition from her beloved home so much smoother than I had imagined. From the remarkable staff to the beautiful individualized suites, the delicious meals served restaurant style, the interesting events and spontaneous activity gatherings around the fireplace, Maplewood at Chardon delivers a refreshingly vibrant environment of life and purpose for the seniors who live there and their families. I think I would enjoy living there myself!

Provider Response

S. Elizabeth, thanks for your praise and kind comments about our team and Community. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let us know about your positive experience. Have a great day!

Tom Shunk

5

June 22, 2022

I am a friend or relative of a current/past resident

Maplewood at Chardon has been wonderful for my 98-year-old mother! Last year the burdens of living in her own home became too much for her, but she was very hesitant to give up her home of forty years. Maplewood did everything it could to welcome her to a new home, where she could live her way, but get assistance when needed. The staff is extremely friendly and caring, and they try to accommodate her preferences whenever they can. As a result of the new, comfortable living situation, my mom's outlook on life has blossomed and she seems more energetic. Maplewood is also very good to its extended "family" - the families of the residents. They communicate frequently about events at the residence and specifics about my Mom's health and well-being. There seems to be a very low turnover rate of staff, which is another plus. Very highly recommended!

Provider Response

Hi Tom, thank you for your kind words! We will share this with the whole team. It has been a pleasure getting to know you and your mom. Please let us know if there is anything additional we can do for her or your family!

Marie

5

March 10, 2022

I am a friend or relative of a current/past resident

Maplewood at Chardon seems great. My brother moved in there because my mom was there for a few years and we liked them. Services are good, the food's excellent, and they have lovely care. The staff is of very good quality, and the place is clean, open, and welcoming.

Provider Response

Hi Marie, it has been such a pleasure to get to know you and your family. Thank you for sharing your kind words with us. It means the world to us and to our entire team!

Barbara

4

October 2, 2021

I visited this facility

My tour at Maplewood at Chardon was very good. My only problem is that we were interested in a two-bedroom apartment and all they had was a one-bedroom. It was very nice, the whole facility was nice, I just don't know if we could work with that room for what we have. The person who gave me the tour was very pleasant. She introduced us to some residents there, and they were giving us some very good comments. The dining area looks very nice. They have white tablecloths and white China dishes and it looks very nice. They had a lot of activities. They had movies, games, crafts, and that type of thing, and it all looked very interesting.

Provider Response

Hi Barbara, thank you for taking the time to provide a review for Maplewood at Chardon. We are happy to hear you had a positive experience.  We value your input and will share with the entire team.

Russell

5

June 27, 2021

I am a friend or relative of a current/past resident

My mother is in Maplewood at Chardon assisted living. They've got very friendly staff, and it's gorgeous on the inside. You walk in there and see a big open air room with a huge fireplace. It's a very comforting feeling, and you walk on each aisleway that has rooms off of that. They've got pergola wood over each one of the entranceways to the rooms. It's such a very homey feeling like you're walking into some kind of a paradise. It's just gorgeous there. My mother says the meals are absolutely phenomenal, and she is a big stickler on good food. She has an outside entrance through her room. A lot of times, I just go up to her outside door. She'd let me in there. I didn't realize that there's alarm on her door that rings the front desk. They'd come in there and they'd say, "Hey, you're not supposed to be doing that, you're supposed to get your temperature taken and you're supposed to fill out the forms and all that stuff." I had to quit doing that now, but they're very nice and friendly about telling you that you goofed up. She said the food is excellent, and there are lots of good activities. You get what you pay for and it seemed very reasonable.

Provider Response

Hi Russel. Thank you for your kind review of our community! We are thrilled to have you and your mother as part of the Maplewood family. Your thoughtful words mean the world to us and to our entire team.

Charlotte

4

April 19, 2019

I am a friend or relative of a current/past resident

My sister is a resident of Maplewood at Chardon. It's a beautiful home that's setup differently, and it has porches for each apartment. You can dress them up, sit out there and watch people go by. The people there are extremely nice, they have really nice dining facilities, and lots of things to do. They played bingo, the care is very good, and the food is very good. The staff is very good, and they answer all your questions. If you have a problem you can call them and they'll take care of it. It's very clean, pretty, very nice, and there's a beautiful courtyard, waterfall, and trails. There's an exercise room, a library with nice books, and the local library comes out on occasion to pick out books. They have a beautiful place to sit and read. The staff is very nice, very friendly, caring, the nurses are very nice, and they're always going in and checking on her. You always see people walking around saying hello and asking how you're doing. It's all one floor and very easy to get around.

Provider Response

Charlotte, thank you for taking the time to provide a review for Maplewood at Chardon. We are happy to hear you had a positive experience for you sister. We value your input and will share with the entire team.

Rosemary

5

October 14, 2018

I am a friend or relative of a current/past resident

My mother-in-law is doing OK in Maplewood at Chardon, although she has a lot of challenges due to her age. They have a lot of activities for the residents, and the staff seems to be taking good care of her. What stood out to me about the place was that it's bright and cheerful, and they get the residents involved. They serve three meals a day, and they have a beauty parlor which you pay extra for, they arrange for a physical therapist to come in, they have church services, and they have bingo sessions. The residents get little tickets, and they can go to the gift shop to redeem stuff. The staff has been very helpful.

KH#

5

February 27, 2018

I am a friend or relative of a current/past resident

My mom was in the Memory Care Unit at Maplewood for five months after having been at another nursing facility for three years. What a difference in the care she received! Maplewood embraced her the moment she walked through the door until the end of her life. They encouraged her to participate in activities, taking her on the bus to the Cleveland Aquarium, the Nautica Queen, the County fair, Deer Park and other places. She went from sitting in her room (at the other facility) to fully participating in life. She began smiling and eating once again. She was well-taken care of, both physically and mentally, and the staff at Maplewood treated her with kindness and respect. No facility can provide the same amount/type of care a family can, but Maplewood comes close.

Laurelle016231

5

May 3, 2017

I am a friend or relative of a current/past resident

My husband was in Maplewood for three weeks. It was very nice. The nurses were all very pleasant. The food looked good and very tasty. They were very attentive to what he needed and took care of him. The cleanliness was very nice.

Anonymous751241

5

October 4, 2016

I am a friend or relative of a current/past resident

Maplewood at Chardon is where I have my mother right now. It’s wonderful, and that is why she’s there. It’s clean, they are very attentive, and the Executive Director attends to everything. It’s a great place. They’re starting new things where they are going to have iPads, and they can all do music as well. They try to do everything they can possible. I don’t think I would want to go anywhere else right now. I’ve been very happy there. It’s cheaper, and they don’t have all the extra costs of things added on.

Provider Response

Thank you for your recent review. It is always so helpful for prospective families and friends to read reviews from others in similar circumstances. We are pleased you are satisfied with our services and care. Please always reach out to our Exec Director Kevin with any concerns in the future. We are always striving to do the very best we can for our residents. Thank you again for taking the time to write about your experience.

Charlotte V.

5

August 22, 2016

I visited this facility

My sister is looking forward to going to Maplewood at Chardon. The visit was very nice. Everybody there is very pleasant and very friendly. It’s a very nice clean place. It’s very good for my sister in that they all have front porches and it’s very much like a community. They have backdoor that goes outside and a little patio there for the people to sit outside. It is very, very nice. They have assisted living and an in-between if you have a little bit of dementia that you need some help with. They have a different section for that. And then they have an area if you have a dementia or Alzheimer’s and needing lots and lots of help. So if you need help, you automatically don’t have to go into a locked unit.

Provider Response

Thank you for your review re: your experience at Maplewood at Chardon. It's always important for families of prospective residents to share their own experiences of the community. Yes, we offer three levels of care and programming: traditional assisted living, as well as two levels of memory care. Please come back and visit soon and know we are always open to hear your feedback and suggestions for improvement. Thank you again.

Anonymous120915550

4

December 17, 2015

I am a friend or relative of a resident

Maplewood at Chardon is a nice place with a very warm atmosphere. They have a nice fireplace going, and everybody seems very happy. It is very pretty. Outside each room is what looks like a front porch, and everybody has decorations displayed there. My brother-in-law seems very happy.

Provider Response

We are so pleased to learn of your recent positive experience at Maplewood at Chardon. Please continue to communicate with us regarding your brother-in-law's stay with us. Resident safety and satisfaction are always our commitment to all. Thank you again for taking the time to share your thoughts. Happy Holidays!

Lee24

3

May 1, 2015

I am a friend or relative of a resident

My mom lived in Maplewood for two and a half years. The facility itself was very nice, and the room size was good. They try to be accommodating, and they respond to criticism well and change what they can. We have to make them aware of things to stay on though, and we had serious problems with food.

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Costs for Maplewood at Chardon in Chardon, Ohio

Assisted Living

This level of care provides support for those who need help with personal care needs such as cleaning, bathing, and dressing. Residents selecting this level of care are treated to many amenities in a home-like atmosphere, while getting support in their daily lives.

$6,350

Starting Price

Memory Care

Memory Care is specifically designed to meet the needs of those with Alzheimer's or other forms of dementia. Specially trained staff members assist with activities of daily living (such as bathing and dressing) and provide therapies to slow further loss of cognitive abilities.

$8,450

Starting Price

Services and Amenities of Maplewood at Chardon in Chardon, Ohio

Aquatic Amenities

  • Hot Tub Spa

Financing & Payment Options

  • Home Sale Assistance
  • Financial Guidance
  • Rent And Care Fees

Guests

  • Guest Parking

Inside Amenities

  • Computer Room
  • Entertainment Venues
  • Cable/Satellite TV in Common Area

Outside Amenities

  • Garden

Therapies

  • Physical Therapy/Rehabilitation

Resident Information

  • Offers Respite Care

Pets

  • Pets

Campus/Building Details

  • General Store

Fitness & Wellness Programs

  • Fitness & wellness facilities/equipment
  • Salon Services

Health Services

  • Skilled Nursing
  • Medication Reminders

Languages

  • English spoken

Room Amenities

  • Wifi/Internet In Unit
  • Cable/Satellite In Unit
  • Kitchen Appliances In Unit

Transportation & Shopping

  • General Transportation Services

Personal Care

  • Cooking services

Dining

  • Communal Dining
  • Guest Meals

Games Hobbies & Recreation

  • Arts & Crafts Activities/Programs
  • Literary Activities/Programs
  • Educational Activities/Programs
  • Music Activities/Programs
  • Facilitated Field Trips/Outings
  • Horticultural Activities

Housekeeping & Maintenance

  • Housekeeping Services
  • Laundry Services
  • Linen Services

On-Site Services

  • Religious Services
  • Veterans Affairs (VA) Aid Assistance

Specialized Staff

  • Nurse on Staff (Part time)

Kitchen Types

  • Kitchenette

Parking Options

  • Parking Lot

Additional Amenity Information

  • Dining: Private dining room for special occasions
  • Features: Fitness room/Gym
  • Technology: Emergency call system
  • Activities: Touch of Heart™ Brain Fitness Center
  • Special Comment: Three distinguishing features of this community are: 24-7 on-site licensed nursing, Two levels of memory care: for early stage dementia and more moderate/advanced memory loss, and Emotion based philosophy of care.
  • State Licenses: 2264R

About Maplewood at Chardon in Chardon, Ohio

Maplewood at Chardon has much to offer residents and families, from their on-site bistro and a greenhouse with its very own mourning dove, to the helpful concierge service and small town charm. Maplewood at Chardon provides a health, invigorating environment for all seniors as well as specialized assistance for those in need of memory care. Its warm glow and welcoming spirits of a mountain lodge, enthusiastic staff, engaging activities and expertly prepared farm fresh meals create a truly spectacular assisted living and memory care community. Maplewood at Chardon has specially designed Lifestyle Suites which allow two individual residents to share an apartment (while enjoying their own private bedroom), and receive all the benefits of living at Maplewood with a significant cost saving.

To learn more about this provider�s license and review other available state reports, please visit:
Ohio Department of Health Long-Term Care Provider Search

Map of Maplewood at Chardon

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Caring.com is a leading online destination for caregivers seeking information and support as they care for aging parents, spouses, and other loved ones. We offer thousands of original articles, helpful tools, advice from more than 50 leading experts, a community of caregivers, and a comprehensive directory of caregiving services.

 

The material on this site is for informational purposes only and is not a substitute for legal, financial, professional, or medical advice or diagnosis or treatment. By using our website, you agree to the Terms of Use and Privacy Policy

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