Nursing Home Communities in Wheeling, WV

"When you walk in the staff is very friendly and ask if you need any help. They also will show you to the resident you are visiting and check up on them. The bed sheets are always clean and the rooms very tidy. There seems to be plenty of activities for the residents to do, and my grandmother was very happy there. I am very satisfied with the service my grandmother is getting and would recommend Beacon House to others. "

"they had some very nice and caring people the.my mom was there until she passed away "

"I visited this facility many times to see my father and everytime I went there the staff of nurses and doctors were always polite and courteous. Anytime I ever had a question for them about my fathers care they would answer and keep me updated about his progress. One time I spent the whole days there visiting and I was amazed at the quality care that was given to my father. Anytime he needed something they were right there to help him. If I ever needed to go to a nursing home for care I would pick this one. I rate it very highly. "

"Very nice facility, very clean. Love that there is a outdoor area that residents have access to use. Very happy with care given to my love one there."

"At Valley Haven Geriatric Center, the workers are very good with my dad. They know how he is, his routine, and he is used to them. We haven't had any problems. The facility is very clean. His room is very clean and he doesn't have a roommate at the moment, so he's very happy about that. He seems to be alright with the food. They do have things to do; he just doesn't participate because he doesn't want to. There are just some issues with communication with the social worker that they need to improve on. "

"I was visiting this nursing home because I volunteered to help with a game day for the seniors there. Everyone working there was very kind, and the seniors played games and had a fun day. They were playing games that required physical activity in order to help with their physical therapy. Setup and clean up for the games was surprisingly quick. The building was large and well taken care of. It has plenty of space for everyone there, there is a large area outside for activities that would require outdoor activity, the day I was there everyone had gone outside in order to do activities with water such as throwing water balloons, and the seniors are given excellent care by a passionate and very skilled staff. All the seniors seemed to be happy and enjoying the games that we brought for them. While it may not be the best in the country, I believe that it is a very good environment for seniors to live in. "

"My mother was a resident of this facility There is no such thing as a perfect nursing home, never has been, never will be. So if you're looking for one, I wish you luck. My mother was a resident of Lancia Villa Royale for eight years until her passing at 96. Over the years my mother an I had various issues with the facility, but the staff and management always handled them and everything worked out in the end. I was her son and would have no problem going into Lancia's for care. "

"My sister had moved into the Carriage Inn of Steubenville. It's a nursing home and it's very clean. The person running it and the one I talked to the most, her name is Kate, is very knowledgeable, very friendly, and very helpful. It is an older facility, but they've updated rooms, put new floors in, did some painting and stuff like that. It's an old building but it's still in very good shape. They have a beautician that comes in twice a week. They have entertainment when they can but Covid has got things shut down a little bit. They have a nice meeting room and an exercise room."

"The most wonderful place. Clean, friendly, professional."

"I recently visited this nursing home and was thoroughly impressed by its cleanliness, comfort, and festive decorations. The atmosphere was welcoming, and it was heartwarming to see the patients engaged in enjoyable activities. The staff, who are very friendly, put great effort into ensuring there are plenty of options to keep the patients occupied and entertained. Overall, it's a wonderful environment for residents to thrive in."

"The rooms are moderately sized and kept relatively clean. Though the bathrooms have an odor unless an air freshener is used often. The kitchen staff are friendly and work with what they have which isn’t much. Don’t go here if needing a special diet like gluten free/diabetic. The food choices are extremely limited by corporate and the Kitchen staff don’t have much leeway. Though hardworking, Housekeeping and Maintenance staff is barely skeleton crew and issues get missed because of this. The biggest problem lies in the nursing staff and administrators. Some of the nurses are excellent at their jobs and seem to care while others ignore call lights and are rarely consistent in times giving meds. The meds are changed without warning and not conveyed to the patient even if the nursing staff is made aware. Most of the Aides are friendly and helpful. However the turnover rate for the good workers is very high. If the patient sees the Doctor once a month, they are lucky. The administration seems more likely to want the patient out unless already paying them. Don’t bother going to the social worker for anything. Patients must do it themselves if they can or go over their head if needing anything done. If there is any choice do NOT go or send loved ones here."

"This facility is often understaffed. Patients wait over 20 minutes for call lights to be answered. And, then help is still often delayed. Medications are not well supervised. Major corrections are temporarily "fixed" when the institution gets a heads up that the state is about to visit. Many of the "amenities" are a farce .Activities are often cancelled or are really fictitious. Transportation to appointments is often an issue. "

"The level of basic care behind locked doors in the Behavioral Unit of Victoria Way is consistently minimal. Often my mother has no water cup for drinking from the bedside water pitcher. On admission, my mother went many hours until we notified staff she was without any water, water pitcher, and drinking cup. Even now, we find mother left in a chair in the same position for several hours. She has developed the beginning of a bedsore from being left up all day in same position. She entered the nursing home ambulating with a walker, taking herself to the bathroom, pulling her pants down and up. Now she has fallen recently. She has no strength to walk to the bathroom. Mom requires assistance to walk to the bathroom, and someone must change her and treat her bedsore. She cannot ambulate without assistance from an aide or family at her side with a walker. And she cannot walk down a hall without getting so tired she must immediately sit down. We have found Mom with no Depends on her and no undergarments. My mother loves to sleep in flannel nightgowns, but the staff does not regularly attend to my mother's bathroom needs, so she now wets herself during the night. and they will only put open back patient gowns on her. I could go on and on. We are looking for another place as fast as we can find one to admit mother, she has dementia and Crohn's Disease. She is 86."

"We were satisfied with the Grove at Washington. My father-in-law moved in there, and it was close to where we wanted it to be. We toured it, and everybody seemed to be taken care of. The food looked fine. You could get a wheelchair in the bathroom, the people seemed polite, and PT people were working in the hall, and there’s no problem with that. They always post the menu, and they give them snacks."