Country Club Retirement Center - Bellaire

OMGg

Facility had no time for patient family contact. Isolated us. Took patient phone away. This upset the patient, who then fell and fractured the hip. ?Elder abuse? This poor elderly patient may DIE from this incident. Patient was totally indpendent with ambulation prior to this fall. Administration, DON and Social worker need fired. New Administration would be a plus for this clicky pat your backs and cover up wrongs administration. Hoping Corporate will see this and other reviews and made appropriate changes. A night snack is half a peanut butter sandwich.

Bjam

Horrible facility, my father was a resident. His clothes kept getting stolen. The food is not fit for even an animal. And they dropped my father while turning him, on the floor. 3 days later my father passed away.

happyand satisfied

I toured the facility because I was debating over two assisted living facilities. Country Club was our choice, and we are glad we did. They are very patient oriented. When we toured, they actually had karaoke going on. Everyone was having a good time. We would definitely recommend this facility.

OMGg

Terry in therapy stated " I'm going to punch you in the face." As discussion of an outside doctor ensued, that he didn't agree with. Family member was finally sent for medical intervention. No fault of this facility, but previous MD. Social worker didn't "Have time." for patient concerns. You get caught up in the shuffle. Good nurses tho. Therapist also said for the family to bring the patient for therapy, when ready. Upon arrival for therapy, therapist had gone for the day. Rest of staff were very helpful. I felt uncomfortable being there.

Caring110563050

Country Club Retirement was really nice, and it is close to where we live. The staff was very nice, informative, and helpful. The rehab room seemed nice, and the apartment seemed very nice and adequate. We saw the dining room, and it looked really like nice, like a restaurant. They had something going on, and they tried to get them up and moving. The place was really secure and a little bit isolated.