CARING STARS WINNER
PROMOTION!
573 S. Boyle Avenue, Los Angeles, CA 90033
4.6
(37 reviews)
"Based upon my two months of contact with Hollenbeck Palms, I would highly recommend it to any potential residents and their family members. The initial visit, the admissions process and the move-in process took about a month; I moved into Independent Living about a month ago. All issues that arose were addressed by the Director of Sales and Communications, the Director of Resident Services and Moving Coordinator, and the maintenance staff; to my total satisfaction. For instance, negotiation with the movers was sticky, but satisfactorily resolved. I was picky about the paint colors in each room, but very happy with the results. My experience moving in has been no different. Maintenance has repaired and installed everything in a professional manner. So far they have installed a fan, Spectrum, mounted bookshelves and replaced a broken garbage disposal. And that’s only what immediately comes to mind. I also arranged to have Hollenbeck pick up and deliver all of my prescriptions. And, since day one, I began meeting other residents. They have all been super friendly. It helps to take your meals in the dining room (3 meals a day included) where you can have good conversations. Others have stopped me in the hall to chat (“Oh, you’re the new resident with a cat…”). I haven’t engaged in any activities yet, but I assume it’s also a great way to meet the other residents. I’m very impressed with the staff (caring and of good cheer), the accommodations and the beautiful grounds (8.5 acres). When the time comes when I will need more care, I sense I will feel that I have chosen wisely."
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