Huntersville Health & Rehab Center

AnnieGirl68

I was a resident here and my stay was nothing short of excellent. The staff are nice and friendly; however, the food could be better. Overall, I would return to this place. I have been to other places and this one is the best!

moretocome

It would take 10 legal size pages to express how horrible this facility is! Let me preface this by giving praises to the rehab therapists! They are all wonderful & have state of the art equipment! However the “SKILLED NURSES” are horrible! DO NOT put a loved one here who can’t walk , elderly, & Or can’t take care of themselves! They are treated horribly! We had to stay every day 9am to 9 pm because she wasn’t cared for & treated with no respect & totally neglected! I wish I could go into detail about all that went on! You wouldn’t believe it! !!!!

Hood

I went several times to tour the Huntersville Health & Rehabilitation Center. The only thing is that it was hard to get in touch with their admissions office, so that was a struggle. The facility was really nice. It was spectacular, but I didn't see a whole lot of interacting people. It was really close to the house. I've been there so many times because the facility is absolutely spectacular. It has equipment almost like Gold Gym. I haven't seen as big of a rehab facility on the tours I've been on. There are so many treadmills, bikes, and things that look like they're simulated out of a car. They have this thing that I haven't seen anywhere else. It helps the person to be able to walk on sand at the beach, cobblestone, hardwood floors, and carpeting. It changes surfaces. Their rehab was just unbelievable. In their rooms, there was a glider and a big bed. You would think you're in a master bedroom. When you walked in there, there was a bathroom suite that two rooms share. The rooms are divided up, and they have their own separate doors. It was really nice. They had a library and a movie room. It was just really spectacular. They had an outdoor area that was a big center. It was locked, so that you can walk inside of that area on the outdoors and still be in a locked area in the middle of the building. You don't have to go outside the building. It was like an open area or courtyard. The staff has to actually swipe their card to get you in that courtyard, so I like that concept. The staff who took me around were very helpful. Their dinning area was pretty much a cafeteria style. There were two people at two separate tables eating. Everybody else was in the room eating.

Kenneth

My mom is at Huntersville Health & Rehab Center. A few of the staff that we met were good, but there are a few that weren't. The building got four or five halls, so everything is separated and I've only been in one area. It is a big open space and it is clean. It has more of a hospital atmosphere, but I think that's what it is and they are taking care of people here. They also have some exercise rooms where they do their therapy.

Christine M

I’m so sad for choosing this facility based on a cost in 2019 for another family member. There is Zero communication unless you go to the facility directly. It can take up to six hours for a response. The excellence of care is based on the day week. I am frantically working on another option.

KPLee

Upon arriving everyone seemed nice; the room was nice. Quickly went downhill and my husband requested something for heartburn and was ignored on two occasions overnight. The woman was rude to him and treated him like she could care less. Fortunately for him he had to be transferred to a hospital for immediate attention. So glad he is out of there! The food was not good so he didn't eat very much. Same woman called me the morning he needed attention and was ok on the phone but I could tell she wasn't thrilled with his requests. Done.