
The Laurels & The Haven in Highland Creek
Offers Assisted Living and Memory Care
Reviews of The Laurels & The Haven in Highland Creek
Assisted Living Reviews for The Laurels & The Haven in Highland Creek
October 01, 2018
I am a friend or relative of a current/past resident
September 27, 2017
I am a friend or relative of a current/past resident
July 17, 2017
I am a friend or relative of a current/past resident
January 10, 2017
I am a friend or relative of a current/past resident
December 20, 2016
I am a friend or relative of a current/past resident
May 10, 2016
I am a friend or relative of a resident
November 16, 2015
I am a friend or relative of resident
Provider Response
We always appreciate the feedback of our family members and thank you for taking the time to write a review. We are pleased that you noted the benefits of our design and layout to our residents, but recognize that we fell short of your overall expectations. The feedback you have provided will be used to create and implement a continuous improvement plan specific to these areas. It is certainly our goal to meet and exceed standards, as well as the expectations of those we have the privilege of serving. Thank you again for providing us with additional perspective and the opportunity to use it to continue working to be our best.
October 27, 2015
I am a friend or relative of a resident
June 21, 2015
I visited this facility
June 21, 2015
I am a friend or relative of a resident
May 15, 2015
I visited this facility
April 18, 2015
I visited this facility
April 14, 2015
I visited this facility
February 19, 2015
I visited this facility
February 11, 2015
I visited this facility
Provider Response
Thank you for your recent visit and taking a moment to share your thoughts. We are proud of our community and pleased that our menus and the warmth of our residents and staff made a positive impression. It seems that during your visit you might have viewed our studio apartment that is the smallest of our four floors plans. We do recognize that for some, this particular plan seems a bit on the cozier side and perhaps the larger one bedroom, or two bedroom at nearly 600 square feet might be a better fit. In conjunction with the many floor plan options, we are also fortunate to have both assisted living at the Laurels and our award winning, Bridge to Rediscovery, memory care at the Haven, both located on one convenient campus. Our Haven is its own neighborhood adjacent the Laurels as it is specifically designed to promote as much independence for our memory care residents as possible. Guest perspective always helps us to improve and we would like to invite you to come again to see all of our floor plans, visit the Haven neighborhood and experience our menu by joining us for a delicious meal. Thanks again for your review.
Steven Poole, The Laurels & The Haven in Highland Creek
February 28, 2014
I visited this facility
January 31, 2014
I am a friend or relative of a resident
August 28, 2013
I visited this facility
May 31, 2013
I visited this facility
May 28, 2013
I am a friend or relative of resident
February 24, 2013
I am a friend or relative of a resident
June 09, 2011
Friend or relative of resident
March 31, 2009
I am a friend or relative of resident
Memory Care Reviews for The Laurels & The Haven in Highland Creek
April 23, 2020
I am a friend or relative of a current/past resident
Costs for The Laurels & The Haven in Highland Creek
Services and Amenities of The Laurels & The Haven in Highland Creek
Costs
- Fee Structure Extra: We Offer A Month To Month Rental
- Assisted Living Starting At: $3585/month
- Memory Care Starting At: $4835/month
Room and housing options
- 1-bedroom apartments
- 2-bedroom apartments
- Companion Suites: Yes
- Studio Apartments
- Housing Extra: Alcove
Dining options
- In Room Kitchenette
- Dining Room Shared Meals
- Room Service For Meals
- Dining Extra: Vegan
Features
- Beauty Barber Shop
- Resident Transportation
- Golf
- Tv Room
- Garden And Patio
- Resident Parking
- Pool
- Tennis Courts
- Features Extra: Library, Fitness Room/Gym
Cleaning services
- Laundry For Linens
- Private Cleaning Services
- Housekeeping
- Laundry For Clothing
Technology and entertainment
- Cable In Rooms
- Technology Extra: Emergency Call System
Health services
- Skilled Nursing
- Medication Management
- Physical Therapy
- Nurse On Staff: Yes
Activities
- Offsite Activities
- Music
- Games
- Stories
- Religious Services
- Book Clubs
- Fitness Room
- Gardening
- Cooking
- Arts And Crafts
- Activities Extra: 4 Things You Need To Know About The Laurels: 1. All Of Our Residents Wear A Pendant With Gps Technology. If A Resident Needs Assistance They Can Push Their Pendent And Our Care Staff Knows Their Exact Location Within The Community. 2. Our Community Offers Physical, Occupational And Speech Therapy. Our Therapists Are Hired, Trained And Managed By The Laurels No Contracted Third Parties. 3. Our Dining Program Offers Restaurant Style Service. The Dining Room Is Open For A 2 Hour Window During Every Meal Time, And Our Residents Order Off A Menu. We Also Offer An "All Day" Dining Bistro Menu That Allows Residents To Order Something Off That Menu Any Time Of The Day. We Also Include 3 Snacks Per Day Hand Delivered By Our Care Team. 4. Our Community Is Located In The Beautiful Highland Creek Neighborhood. A Sprawling 1,900 Acre Community Complete With Swimming Pools, Tennis Courts, Hiking And Walking Trails, A Fishing Pond, Golf Course, And A Sports Complex
Guest services
- Guests At Mealtime
- Overnight Guests
Diet
- Diabetic
- Low Fat
- Low Salt
- Vegetarian
Languages
- English
General
- Resident Capacity: 155
- Staff Patient Ratio: 16:1 Al, 6:1 Mem Care
- Respite Care
- Minimum Age: 55
- Pets: Yes
Range of services
- Physical Therapy
Types of care
- Meal Preparation
Training Areas
- Memory Care Training
Licenses
- State Licenses: HAL-060-106
About The Laurels & The Haven in Highland Creek
We've thought of everything at The Laurels in Highland Creek! The assisted living community is designed around individual neighborhoods, each with it's own personality fostering closeness within each residence. Each senior neighborhood contains a mixture of one- and two-bedroom, alcove, and studio apartments; each is handicap adaptable.
The Laurels in Highland Creek assisted living community is situated in a lovely master-planned community in northern Mecklenburg County amid beautifully-landscaped grounds, including parks, walking trails, and a championship golf course.
The Highland Creek Community offers resident access to a Golf Club, Racquet Club, Swim Club, and Sports Club and is only minutes away from great shopping venues.
The Haven is an assisted living residence designed, programmed, and staffed for individuals with early, middle, and late stages of Alzheimer's and dementia.
Tailored to enhance dignity and foster independence, The Haven has licensed, on-site nurses and offers a progressive approach, which encourages family participation through care planning, education, special events, and support groups.
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