Sunrise of Crestwood

Laura

Sunrise of Crestwood had a porch, and it was like a Victorian home. The staff who assisted me was very knowledgeable. He gave a very good tour. He answered all my questions. The rooms looked clean, well-appointed, and nicely furnished. My mother is coming from a 1400 square foot apartment and the rooms were 300 square feet, but that's the style of them. They're all new and they looked nice. Each had a handicapped bathroom with a walk-in shower, a kitchen area, and even a lock in the kitchen cabinet for medications or things like for the patients that need to get their possessions locked on one of the cabinets. Because of COVID, they gave me food to take for me and my mother. I found it to be a little spicy, but it was okay. I would say it was average. The dining area was more like a cafeteria-style; it wasn't very fancy. It was very plain, simple, and clean. Nobody was in it. One of the things I noticed, there were very few people out. It's very quiet. They had a very nice cafe area, and I saw three people there with their aides. I didn't see any activities going on. I'm a special ed teacher, so I thought I'd see activities going on. It seemed very quiet, and it didn't seem vibrant. It may have been due to COVID that everyone is in their room. Upkeep and maintenance were excellent. Everything was clean. Outside was well-maintained. I saw a bistro, I saw the cafeteria, which was like a school cafeteria type of set up, and a little art room, and when you first came in, I saw what looked like a library with a piano.

Provider Response

Ann

I did a tour of Sunrise of Crestwood. It was a very uplifting experience. It just relieved myself and my family from having to try to find some place for our disabled brother. It was a very good experience. It was excellent. I had a lady by the name of Yolanda and another lady by the name of Tony. They spent as much time as I wanted with them. They were extremely helpful. They had a very good selection of rooms, and I was extremely pleased with one of them. It would more than accommodate my disabled brother. They spent so much time with me; there was no rush to anything. I didn't feel like I had to get in and out of there in a hurry. They were extremely accommodating. They walked me through everything. They walked me through all the rooms, and they introduced me to some of the residents that were there. It was a very positive experience. It was very spacious. Our mother who was in an assisted living place had a very beautiful place, and this was just as comparable. It was very nice.

Lisa

The gentleman that gave us the tour to Sunrise of Crestwood was very helpful and knowledgeable. The people seemed friendly too, but they didn't have any units available in the memory care, so we only got to see the assisted living. They gave us food to take because we had another appointment, and it wasn't bad. They had a garden, activities, and their dining area was more like a restaurant type. The place was very nice and there was an elegance to it, but it was homey.

Judy

Sunrise of Crestwood was very nice and very comfortable. It looked like it would fit our needs. The staff was very nice, very sincere, and very obliging. The room was OK. I looked at the menu and it looked OK. I saw some of the amenities, but there wasn't too much going on.

Michael

My mother was in the Sunrise of Crestwood and I went there before the COVID. They were responsive. My mother had an issue though with the bluntness of the aide. My mother tends to be sensitive, and it might have been a cultural difference to those who were working there. Other than that she really wasn't a fan of the food, and the expense of distributing medicine each day. The positives were that she had 24/7 care, it was a relatively new and well maintained facility, and they were responsive to communication. They had group activities, they published a schedule every day, and in the common area they had activities that ranged from painting to the jeopardy type thing, to movie watching, and they had religious services there.

Shirley

Sunrise is lovely, more traditional, and posh. They had a library, TV rooms, and little nooks and crannies where people could read a book if they want. They had meeting rooms, little area where people could congregate without being in a huge space.

Caring107492650

Everything has been great at Sunrise of Crestwood for my in-laws. The staff is very caring, and they accommodated our wishes to best that they could. They seemed to be having excellent care there. They have a modified one bedroom, and it is very clean and freshly painted with brand new furniture. They have a very good size closet, and the bathroom is very big. My sister in-law primarily takes advantage of the activities. They have bingo, karaoke, and painting. They have ice cream Sundays and movies. They also go on day trips to the supermarket as well as to social engagements.

Caring98774150

I was going to put mom at Sunrise at Crestwood, but unfortunately they wouldn’t take her because of the level of the bedsores that she had. It was stage 4 already. The place is very nice with very good people. From what I saw the way they were treating the residents there, they just jumped on everything that they requested; whenever they wanted something, it seemed like they just fill their request right away, and that was very nice. I would have loved to see her there. It was also situated in a very nice area.

Caring101134650

We went to Sunrise of Crestwood for a visit. It is a beautiful place. They have everything there like art class, and they go on tours on the bus. It was very nice. They have a very nice staff. You can't go wrong with them. They showed us everything. It is very clean, and it wasn't over-crowded. The people would come over and talk to you and explain. It looks good. They had a lot going on, and I heard the food is good too.

LongTimeFriend

I moved my elderly friend to Sunrise rather than try to provide 24 hour supervision. Assisted living here is GREAT because you can stay as you need more care and not go to a nursing home. She was able to stay 8 years. The staff was very caring overall. Could room be kept a little cleaner...yes but I felt the care given trumped not dusting often enough - bathrooms clean/linens changed. There are activities and residents are prompted to participate so my experience was different than other posted.

caring0507213

I like the Sunrise of Crestwood because of the property location. It was a better location than the other Sunrise facilities. The people were very nice and helpful. Everybody treated me very well. There were all very forthcoming with information.

nicoleyoley

Some days there isn't anything fr the residents to do and the day can be dull and sad. I have found the food to be decent. The staff varies from employees who love their jobs, to employees who dont really care or do anything to improve a resident's day. Some residents definitely need more care than others and should probably be over to a nursing home. Having residents who require full time care undermines the values that the assisted living is trying to present. There should be dignity -- there is no dignity if someone who requires more care continues to live at Sunrise, when they would've better suited with full time care at a nursing home. Daily, a list of things to do is posted, but most residents are unaware of what is going on where and what time, due to the mere lack of communication. Also, if more employees coaxed residents to go out, I think it would be beneficial to the residents and the facility.