Question 1

What places are near High Point Center for Care at Broadview or within walking distance for assisted living residents to enjoy?

Accepted Answer

High Point is located on the beautiful campus of Purchase College, with the center of campus approximately a half mile away and connected by well-maintained sidewalks that support safe, enjoyable walks. Residents can enjoy access to many campus amenities, including the renowned Performing Arts Center, lecture halls, and the Neuberger Museum of Art. Dining options are also close by, with the student dining hub available as well as familiar favorites such as Einstein Bros. Bagels and Starbucks, along with the campus bookstore.

Beyond the campus, High Point is centrally located in Westchester County, offering easy access to an abundance of shopping, restaurants, and cultural venues. New York City is just 30 miles away, providing additional opportunities for arts, entertainment, and outings when desired.

Question 2

What ongoing senior care training does the staff receive?

Accepted Answer

Staff at the High Point Center for Care at Broadview receive ongoing, specialized training to provide compassionate, high-quality care. Team members are trained in Heartfelt Connections®, a nationally recognized memory care program that supports residents living with memory loss.

Staff also complete SAGECare training, promoting inclusivity and respectful care for LGBTQ+ older adults. In addition, team members participate in continuous education through the Relias Learning platform, covering dementia care, safety, infection control, and best practices.

This ongoing training, combined with hands-on mentoring and regular in-service education, ensures our team delivers knowledgeable, attentive care to every resident.

Question 3

How many staffers are on duty in the daytime and overnight?

Accepted Answer

8 residents to 1 staff - Day
13 residents to 1 - Night
However, if the acuity of resident need is high, additional staff are provided

Question 4

What ongoing training does the staff receive in dementia care?

Accepted Answer

Staff at High Point receive ongoing, specialized training in dementia care to ensure residents receive compassionate, knowledgeable, and consistent support. Team members are trained in the Heartfelt Connections® memory care approach, which focuses on understanding each resident’s life story, strengths, and emotional needs and using that knowledge to guide daily interactions and care.

In addition, staff participate in regular Relias training, which provides continuing education on dementia and Alzheimer’s care, communication strategies, behavior recognition and response, safety, and person-centered best practices. This ongoing education is reinforced through hands-on coaching, team collaboration, and continuous skill development, ensuring staff stay current on evidence-based approaches and are well prepared to support residents at every stage of cognitive change.

Question 5

What techniques does High Point Center for Care at Broadview use to support memory care residents during mealtimes?

Accepted Answer

High Point uses thoughtful, evidence-based techniques to support memory care residents during mealtimes and promote independence, comfort, and dignity. Plate colors are intentionally selected for each meal to create visual contrast, helping residents more easily recognize food and focus on eating. Menus are kept simple and easy to navigate, offering clear choices that reduce confusion and support confident decision-making.

For residents who benefit from it, finger foods are incorporated to encourage self-feeding and maintain independence. Staff also use gentle, supportive approaches such as hand-over-hand assistance and demonstrating how to use utensils, allowing residents to mirror actions rather than rely solely on verbal cues. These techniques help make mealtimes calm, engaging, and enjoyable while supporting residents’ abilities and preserving familiar routines.

Question 6

What programs or activities does High Point Center for Care at Broadview offer to keep residents engaged? How does the staff engage residents' long-term memories?

Accepted Answer

High Point at Broadview offers engaging programs designed to keep residents socially active, mentally stimulated, and emotionally connected. As part of a university-based campus, residents enjoy intergenerational activities with Purchase College students, along with live music, lectures, creative programs, and senior-focused wellness activities that support physical and cognitive well-being. Social and emotional connections are further enriched through interactions with pets, volunteers, and community partners. For residents with memory challenges or dementia, High Point uses the Heartfelt Connections® memory care approach, centered on each person’s life story and interests. Staff support long-term memory through music, photos, storytelling, and familiar routines that promote comfort, reduce anxiety, and reinforce a sense of identity and belonging.

Question 7

Who assesses residents' health and cognitive functioning? How often is that assessment repeated?

Accepted Answer

Residents’ health and cognitive functioning are assessed by the on-site clinical team, which includes a case worker and the Director of Healthcare Services. A comprehensive assessment is completed at the time of admission to establish each resident’s baseline needs and care plan. This assessment is repeated at 30 days to ensure a smooth transition and confirm that care and supports are appropriate. Ongoing reassessments are then conducted every six months, or more frequently if there is a change in condition, to ensure care plans remain accurate, responsive, and aligned with each resident’s needs.

Question 8

How does High Point Center for Care at Broadview keep residents' families informed about their loved ones' health?

Accepted Answer

High Point maintains open, ongoing communication with residents’ families to keep them informed and involved in their loved one’s care. Families receive regular updates from the clinical team regarding health status, care needs, and any changes in condition. Scheduled care conferences provide dedicated time to review assessments, discuss care plans, and address questions or concerns.

In addition, families are encouraged to reach out to the case worker or Director of Healthcare Services at any time for updates or guidance. Communication is individualized based on family preference and may include phone calls, emails, or in-person meetings, ensuring families feel informed, supported, and confident in the care their loved one is receiving.

Question 9

Is High Point Center for Care at Broadview affiliated with a hospital if more care is needed?

Accepted Answer

High Point maintains strong relationships with leading healthcare providers to ensure seamless care coordination if a higher level of medical support is needed. We work closely with White Plains Hospital and also benefit from the close proximity of Greenwich Hospital, providing residents with access to high-quality acute care when necessary.

In addition, High Point has established relationships with local rehabilitation centers and skilled nursing facilities in the area. These partnerships allow for smooth transitions, clear communication, and continuity of care, giving residents and families confidence that additional support can be accessed quickly and efficiently when needed.

Question 10

Describe the neighborhood around High Point Center for Care at Broadview. Is it located in a residential neighborhood, a business district, a rural setting, or other type of locale?

Accepted Answer

High Point is located on the scenic 500-acre campus of Purchase College, offering a peaceful, park-like setting rather than a busy business district or urban neighborhood. The environment is residential and natural, with beautifully landscaped grounds that provide a sense of calm, openness, and connection to nature.

Residents enjoy access to outdoor spaces designed with safety and comfort in mind, including a secure wandering garden. Weather permitting, staff regularly accompany residents on walks along well-maintained paths throughout the campus, allowing them to enjoy fresh air, seasonal beauty, and gentle movement in a safe, supportive setting. This unique campus location combines tranquility with the cultural and intellectual energy of a college community.

Question 11

What transportation services does High Point Center for Care at Broadview offer to assisted living residents?

Accepted Answer

High Point offers scheduled transportation to support assisted living residents’ medical and lifestyle needs. Transportation is provided for medical appointments, helping residents attend doctor visits and healthcare services safely and reliably. In addition, High Point offers transportation for planned cultural, social, and community outings, allowing residents to enjoy performances, events, dining, and other activities both on and off campus. These services help residents remain connected, engaged, and supported without the stress of driving or arranging transportation on their own.

Question 12

How does High Point Center for Care at Broadview keep residents' families informed about their loved ones' health?

Accepted Answer

High Point maintains open, ongoing communication with residents’ families to keep them informed and involved in their loved one’s care. Families receive regular updates from the clinical team regarding health status, care needs, and any changes in condition. Scheduled care conferences provide dedicated time to review assessments, discuss care plans, and address questions or concerns.

In addition, families are encouraged to reach out to the case worker or Director of Healthcare Services at any time for updates or guidance. Communication is individualized based on family preference and may include phone calls, emails, or in-person meetings, ensuring families feel informed, supported, and confident in the care their loved one is receiving.

Question 13

What techniques does High Point Center for Care at Broadview use to support memory care residents during mealtimes?

Accepted Answer

High Point uses thoughtful, evidence-based techniques to support memory care residents during mealtimes and promote independence, comfort, and dignity. Plate colors are intentionally selected for each meal to create visual contrast, helping residents more easily recognize food and focus on eating. Menus are kept simple and easy to navigate, offering clear choices that reduce confusion and support confident decision-making.

For residents who benefit from it, finger foods are incorporated to encourage self-feeding and maintain independence. Staff also use gentle, supportive approaches such as hand-over-hand assistance and demonstrating how to use utensils, allowing residents to mirror actions rather than rely solely on verbal cues. These techniques help make mealtimes calm, engaging, and enjoyable while supporting residents’ abilities and preserving familiar routines.

Question 14

What programs or activities does High Point Center for Care at Broadview offer to keep residents engaged? How does the staff engage residents' long-term memories?

Accepted Answer

High Point at Broadview offers engaging programs designed to keep residents socially active, mentally stimulated, and emotionally connected. As part of a university-based campus, residents enjoy intergenerational activities with Purchase College students, along with live music, lectures, creative programs, and senior-focused wellness activities that support physical and cognitive well-being. Social and emotional connections are further enriched through interactions with pets, volunteers, and community partners. For residents with memory challenges or dementia, High Point uses the Heartfelt Connections® memory care approach, centered on each person’s life story and interests. Staff support long-term memory through music, photos, storytelling, and familiar routines that promote comfort, reduce anxiety, and reinforce a sense of identity and belonging.

Question 15

What safety features or security measures does High Point Center for Care at Broadview offer to assisted living residents?

Accepted Answer

The High Point Center for Care at Broadview provides a secure environment with 24/7 staff presence to ensure residents receive prompt support. Each residence includes an emergency call system, and the community features secured access points and monitored entrances.

Memory Care offers additional safety features, including secured neighborhoods and a structured environment. Staff conduct regular wellness checks and are trained to recognize changes in residents’ health.

High Point also has fire safety systems, emergency preparedness protocols, and backup power. Managed by Life Care Services®, families can feel confident their loved one is safe, supported, and cared for in a professionally managed community.

Question 16

How does High Point Center for Care at Broadview keep residents' families informed about their loved ones?

Accepted Answer

At the High Point Center for Care at Broadview, open communication with families is a top priority. Our team provides regular updates through phone calls, emails, and personal outreach to keep families informed and supported.

We hold scheduled care plan meetings where our interdisciplinary team reviews each resident’s health, preferences, and well-being, ensuring families are involved in care decisions. Families are promptly notified of any changes in condition and are encouraged to contact our team at any time.

We also welcome families to participate in community events and visit often. Our goal is to build trusted partnerships so families feel confident their loved one is receiving compassionate, attentive care.

Question 17

Describe the overall population of assisted living residents at High Point Center for Care at Broadview. What is their average age? What are their favorite things to do?

Accepted Answer

Residents at the High Point Center for Care at Broadview typically range from their late 70s to early 90s, with an average age in the mid-80s. Many are longtime Broadview residents or local Westchester seniors who value remaining connected to a vibrant, engaging community while receiving supportive care.

Residents enjoy activities that foster connection, creativity, and purpose, including music programs, fitness classes, art workshops, social gatherings, and shared meals. As part of the Broadview at Purchase College community, residents also benefit from cultural programs and intergenerational opportunities with students and faculty.

For those living with memory loss, our Heartfelt Connections® program provides personalized engagement based on each resident’s life experiences and interests. High Point residents value dignity, community, and the ability to live a meaningful, connected life with the support they need.

Question 18

What programs or activities does High Point Center for Care at Broadview offer to enrich residents' well-being?

Accepted Answer

At the High Point Center for Care at Broadview, programs are guided by the Eight Dimensions of Wellness to support each resident’s overall well-being. Residents participate in daily fitness through our THRIVE360™ Movement & Vitality program, along with social activities, music, and shared dining.

As part of Broadview at Purchase College, residents enjoy lectures, performances, and cultural programs that encourage lifelong learning. Our team supports emotional wellness through meaningful relationships and the Heartfelt Connections® memory care program.

Residents also benefit from spiritual opportunities, purposeful engagement, secure surroundings, and beautiful outdoor spaces. Intergenerational programs with Purchase College students provide meaningful connection, creativity, and joy.

Question 19

Describe the overall population of assisted living residents at High Point Center for Care at Broadview. What is their average age? What are their favorite things to do?

Accepted Answer

Residents at the High Point Center for Care at Broadview typically range from their late 70s to early 90s, with an average age in the mid-80s. Many are longtime Broadview residents or local Westchester seniors who value remaining connected to a vibrant, engaging community while receiving supportive care.

Residents enjoy activities that foster connection, creativity, and purpose, including music programs, fitness classes, art workshops, social gatherings, and shared meals. As part of the Broadview at Purchase College community, residents also benefit from cultural programs and intergenerational opportunities with students and faculty.

For those living with memory loss, our Heartfelt Connections® program provides personalized engagement based on each resident’s life experiences and interests. High Point residents value dignity, community, and the ability to live a meaningful, connected life with the support they need.

Question 20

What programs or activities does High Point Center for Care at Broadview offer to enrich residents' well-being?

Accepted Answer

At the High Point Center for Care at Broadview, programs are guided by the Eight Dimensions of Wellness to support each resident’s overall well-being. Residents participate in daily fitness through our THRIVE360™ Movement & Vitality program, along with social activities, music, and shared dining.

As part of Broadview at Purchase College, residents enjoy lectures, performances, and cultural programs that encourage lifelong learning. Our team supports emotional wellness through meaningful relationships and the Heartfelt Connections® memory care program.

Residents also benefit from spiritual opportunities, purposeful engagement, secure surroundings, and beautiful outdoor spaces. Intergenerational programs with Purchase College students provide meaningful connection, creativity, and joy.

Question 21

What makes the chef or dining program at High Point Center for Care at Broadview exceptional? What kind of menu can assisted living residents expect?

Accepted Answer

The dining program at the High Point Center for Care at Broadview offers a restaurant-quality experience focused on both enjoyment and wellness. Meals are freshly prepared daily by a professional culinary team using high-quality ingredients and seasonal menus.

Residents enjoy a variety of chef-prepared entrées, fresh seafood, made-from-scratch soups, and familiar favorites. An on-site registered dietitian helps ensure meals meet individual health needs, including heart-healthy, diabetic-friendly, and texture-modified diets.

Dining provides a welcoming, restaurant-style setting where residents can enjoy nutritious meals, connect with friends, and experience the exceptional culinary standards of the Broadview community.

Question 22

What is the care staff-to-resident ratio at High Point Center for Care at Broadview during daytime and nighttime hours?

Accepted Answer

At the High Point Center for Care at Broadview, staffing levels are carefully structured to ensure residents receive attentive, responsive support throughout the day and night. During daytime hours, the care staff-to-resident ratio is approximately 1 care associate to every 8 residents, allowing for personalized assistance, engagement, and close monitoring.

During overnight hours, the ratio is approximately 1 care associate to every 13 residents, with licensed nursing staff and additional team members available to respond to resident needs and emergencies.

These staffing levels are continually evaluated and adjusted based on resident acuity and individual care needs. When residents require higher levels of support, additional staff are scheduled to ensure each resident receives safe, timely, and compassionate care. Our goal is to provide consistent staffing that supports both resident well-being and peace of mind for families.

Question 23

If High Point Center for Care at Broadview accepts dogs or cats, what indoor/outdoor areas can they enjoy?

Accepted Answer

The High Point Center for Care at Broadview is a pet-friendly community and welcomes both cats and dogs. Residents who are able to provide the appropriate level of care and support for their pet are encouraged to enjoy the comfort and companionship pets bring.

Residents and their pets can take advantage of Broadview’s beautiful outdoor spaces, including landscaped walking paths and open green areas ideal for daily walks. Broadview also features a dedicated dog park, providing a safe and enjoyable space for dogs to exercise and socialize.

For the safety, comfort, and well-being of all residents, pets are not permitted in common indoor areas such as dining venues and shared community spaces. Pets are welcome in residents’ private residences and designated outdoor areas.

We recognize the important role pets play in emotional well-being, and our pet-friendly environment allows residents to continue enjoying the companionship of their beloved animals while living at High Point.

Question 24

What safety features or security measures does High Point Center for Care at Broadview provide to protect residents who wander?

Accepted Answer

The High Point Center for Care at Broadview offers specialized safety features to protect residents at risk of wandering. The community has secured access, and a key fob is required to exit. A concierge is on duty daily from 8:00 AM to 8:00 PM, with secure fob access required at all other times.

Memory Care residents benefit from a secure outdoor courtyard, providing safe access to fresh air. Staff are present 24/7 and conduct regular wellness checks, and residents may wear emergency call pendants to quickly request assistance.

These safety measures provide families with peace of mind in a secure, supportive environment.

Question 25

What makes the chef or dining program at High Point Center for Care at Broadview exceptional? What kind of menu can assisted living residents expect?

Accepted Answer

The dining program at the High Point Center for Care at Broadview offers a restaurant-quality experience focused on both enjoyment and wellness. Meals are freshly prepared daily by a professional culinary team using high-quality ingredients and seasonal menus.

Residents enjoy a variety of chef-prepared entrées, fresh seafood, made-from-scratch soups, and familiar favorites. An on-site registered dietitian helps ensure meals meet individual health needs, including heart-healthy, diabetic-friendly, and texture-modified diets.

Dining provides a welcoming, restaurant-style setting where residents can enjoy nutritious meals, connect with friends, and experience the exceptional culinary standards of the Broadview community.

Question 26

What safety features or security measures does High Point Center for Care at Broadview offer to assisted living residents?

Accepted Answer

The High Point Center for Care at Broadview provides a secure environment with 24/7 staff presence to ensure residents receive prompt support. Each residence includes an emergency call system, and the community features secured access points and monitored entrances.

Memory Care offers additional safety features, including secured neighborhoods and a structured environment. Staff conduct regular wellness checks and are trained to recognize changes in residents’ health.

High Point also has fire safety systems, emergency preparedness protocols, and backup power. Managed by Life Care Services®, families can feel confident their loved one is safe, supported, and cared for in a professionally managed community.

Question 27

How does High Point Center for Care at Broadview keep residents' families informed about their loved ones?

Accepted Answer

At the High Point Center for Care at Broadview, open communication with families is a top priority. Our team provides regular updates through phone calls, emails, and personal outreach to keep families informed and supported.

We hold scheduled care plan meetings where our interdisciplinary team reviews each resident’s health, preferences, and well-being, ensuring families are involved in care decisions. Families are promptly notified of any changes in condition and are encouraged to contact our team at any time.

We also welcome families to participate in community events and visit often. Our goal is to build trusted partnerships so families feel confident their loved one is receiving compassionate, attentive care.

Question 28

What is the care staff-to-resident ratio at High Point Center for Care at Broadview during daytime and nighttime hours?

Accepted Answer

At the High Point Center for Care at Broadview, staffing levels are carefully structured to ensure residents receive attentive, responsive support throughout the day and night. During daytime hours, the care staff-to-resident ratio is approximately 1 care associate to every 8 residents, allowing for personalized assistance, engagement, and close monitoring.

During overnight hours, the ratio is approximately 1 care associate to every 13 residents, with licensed nursing staff and additional team members available to respond to resident needs and emergencies.

These staffing levels are continually evaluated and adjusted based on resident acuity and individual care needs. When residents require higher levels of support, additional staff are scheduled to ensure each resident receives safe, timely, and compassionate care. Our goal is to provide consistent staffing that supports both resident well-being and peace of mind for families.

Question 29

What safety features or security measures does High Point Center for Care at Broadview provide to protect residents who wander?

Accepted Answer

The High Point Center for Care at Broadview offers specialized safety features to protect residents at risk of wandering. The community has secured access, and a key fob is required to exit. A concierge is on duty daily from 8:00 AM to 8:00 PM, with secure fob access required at all other times.

Memory Care residents benefit from a secure outdoor courtyard, providing safe access to fresh air. Staff are present 24/7 and conduct regular wellness checks, and residents may wear emergency call pendants to quickly request assistance.

These safety measures provide families with peace of mind in a secure, supportive environment.

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Frequently Asked Questions

What places are near High Point Center for Care at Broadview or within walking distance for assisted living residents to enjoy?

What ongoing senior care training does the staff receive?

How many staffers are on duty in the daytime and overnight?

What ongoing training does the staff receive in dementia care?

What techniques does High Point Center for Care at Broadview use to support memory care residents during mealtimes?

What programs or activities does High Point Center for Care at Broadview offer to keep residents engaged? How does the staff engage residents' long-term memories?

Who assesses residents' health and cognitive functioning? How often is that assessment repeated?

How does High Point Center for Care at Broadview keep residents' families informed about their loved ones' health?

Is High Point Center for Care at Broadview affiliated with a hospital if more care is needed?

Describe the neighborhood around High Point Center for Care at Broadview. Is it located in a residential neighborhood, a business district, a rural setting, or other type of locale?

What transportation services does High Point Center for Care at Broadview offer to assisted living residents?

How does High Point Center for Care at Broadview keep residents' families informed about their loved ones' health?

What techniques does High Point Center for Care at Broadview use to support memory care residents during mealtimes?

What programs or activities does High Point Center for Care at Broadview offer to keep residents engaged? How does the staff engage residents' long-term memories?

What safety features or security measures does High Point Center for Care at Broadview offer to assisted living residents?

How does High Point Center for Care at Broadview keep residents' families informed about their loved ones?

Describe the overall population of assisted living residents at High Point Center for Care at Broadview. What is their average age? What are their favorite things to do?

What programs or activities does High Point Center for Care at Broadview offer to enrich residents' well-being?

Describe the overall population of assisted living residents at High Point Center for Care at Broadview. What is their average age? What are their favorite things to do?

What programs or activities does High Point Center for Care at Broadview offer to enrich residents' well-being?

What makes the chef or dining program at High Point Center for Care at Broadview exceptional? What kind of menu can assisted living residents expect?

What is the care staff-to-resident ratio at High Point Center for Care at Broadview during daytime and nighttime hours?

If High Point Center for Care at Broadview accepts dogs or cats, what indoor/outdoor areas can they enjoy?

What safety features or security measures does High Point Center for Care at Broadview provide to protect residents who wander?

What makes the chef or dining program at High Point Center for Care at Broadview exceptional? What kind of menu can assisted living residents expect?

What safety features or security measures does High Point Center for Care at Broadview offer to assisted living residents?

How does High Point Center for Care at Broadview keep residents' families informed about their loved ones?

What is the care staff-to-resident ratio at High Point Center for Care at Broadview during daytime and nighttime hours?

What safety features or security measures does High Point Center for Care at Broadview provide to protect residents who wander?

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