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CareOne at Wall
2621 State Route 138, Wall, NJ 07719
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Reviews of CareOne at Wall in Wall, New Jersey
2.36
(19 reviews)
Facility
2.5
Staff
2.5
Food
2.6
Activities
2.6
Value
2.5
Pineapple
4
|
January 30, 2024
The rooms are in dire need of refurbishing. The furniture is old & should be replaced. However, the hallways and gathering rooms are bright & cheerful. All areas are clean and comfortable. The staff is exceptional. They are friendly, kind and very patient. They work hard to keep their patients clean & healthy. They offer assistance where & when needed & communicate with the family with a positive attitude. They offer encouragement and support, which motivates the paticient to participate in activities that are geared to their needs and abilities. Years ago a social worker said, don't judge a rehab facility by the appearance, but by the services rendered by the staff. We chose this facility for my mom & I am confident that it was the right choice.
Bob Pic
1
|
March 20, 2023
Run don't walk is very well said. This place is abysmal from the food to the care. I don't care that you are short staffed which I heard numerous times. Please do not take in any new patients as I heard you were short staffed within the first hour of arrival. The staff never returns calls cannot be be bothered with the patient or the family. The rooms and facility are dated and dirty. Not 1 meal in 2 weeks was what was ordered. Showering a 91 year old at 10:30 at night? Seriously? I was told by the facility and Doctor that CAreOne was the place for working the patient hard. What a joke. Two weeks and still waiting for 2 returned calls. The main office called me regarding my review and basically told me I was wrong on everything and did not listen to anything I said. Why bother calling if you do not care and will not listen to the customer. The state needs to be involved NOW. Do not go here under any circumstances as every patient complains about the care I spoke with. The staff does not follow the families request for anything.
jackie12D345G
1
|
November 30, 2022
the rooms where dirty, stains of who knows what on the curtain. ceiling leaking in several areas when it rained(mold) my loved one left worse than when she went in. she had a sever diaper rash from being left in urine and dirty diaper. She was not dressed and was left in bed all day. we did her care because there not aid to be found. he food tray was left on a table out her reach. We got her out ASAP. She would have gotten really sick there.
ccosti8252
1
|
July 16, 2022
Run don’t walk . This place should be shut down by the state. Had my mom there for subacute rehab. She has dementia & 3 strokes. She was left in wheelchair for hours. They do not care about your lab work ups. I had them call the ambulance after I noticed her labs were off. She spent 14 days in hospital dehydrated- low sodium - very low glucose level.
Juliet 1061
1
|
July 14, 2022
Go anywhere but here. The place is dirty, bugs on floors, food is deplorable and staff do not care one iota.
Francesco
1
|
July 13, 2022
The service at this facility leaves a lot to be desired. The staff does not attend to the needs of the patient in a timely manner. For the first twenty-four hours of my wife's stay, we found that the staff is not as attentive to the patients' needs as they ought to be. One of the problems is that the facility is understaffed and this may be the reason why the service is not efficient.
LaurieAdler
5
|
March 4, 2022
My aunt was in CareOne at Wall for over a month. First she was in rehab then her condition worsened to the point that she was on hospice care. I don’t even know where to start to describe the amazing care she got there. We looked at a few facilities and decided to keep her in Wall because of all of the wonderful nurses, aides, rehab professionals, speech pathologist, social workers, etc.. in Wall. Their compassion and expertise are exceptional. The facility is bright and clean and everyone always has a smile on their face with a positive attitude. They also have excellent Covid protocols in place. Our family has a great deal of experience with long term care facilities and this facility is one of the best we have seen. Shout outs go to CJ, Angie, Anne, Beth, Tiara, Frank, Amanda, Ashley, Billy, Carmen, Paul, Serge, Lov, and anyone else I may have inadvertently missed! The facility is so well staffed it’s hard to keep track of everyone! Thank you’s go to everyone for keeping my aunt comfortable, clean and pain free; and helping us go through such a difficult time. CareOne at Wall is an exceptional facility and I highly recommend it.
RosieD
1
|
September 21, 2021
This facility has to be one of the most awful places I have ever been too. I have told nurse Asia that my mother was left in soiled clothing all day and she did nothing about it. My mother developed a decubiti as a result. I placed a mark on her sheet to see how often they were changing her linens. They didn't change her sheets for 2 days. The nurses and aides are useless. I tried to go to the director Juvie, but she was equally as incompetent as her nurses. Do not send your loved one to this facility. Do your research. There are much better places to send the ones you care about.
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Services and Amenities of CareOne at Wall in Wall, New Jersey
Room and housing options
- Companion Suites: We offer companion suites
- Housing Extra: Private & Shared rooms
General
- Minimum Age: None
- Pets Allowed: No pets allowed
Medicare
Health
2.0
Overall
3.0
Quality
5.0
Staff
3.0
About CareOne at Wall in Wall, New Jersey
Let CareOne help you take the worry out of long-term care. Our knowledgeable specialists can help you and your family navigate all of the care options available. Plus, you and your loved one will be assured of a comfortable, seamless transition to the long-term care environment.
Most important, our staff includes experienced registered nurses, certified nursing assistants, nursing directors and managers who not only provide outstanding care but also treat each resident like a member of their own family.
Our long-term care team includes:
- 24-hour-a-day registered nurses
- Activity and recreation staff
- Certified nursing assistants
- Licensed nutritionists
- Social services
- Spiritual support services
- On-site physician services including internal medicine, podiatry, ophthalmology and dental care
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