$7,752
Arbor Terrace Mountainside
1050 Springfield Ave, Mountainside, NJ 07092
4.46
(13 reviews)
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Reviews of Arbor Terrace Mountainside in Mountainside, New Jersey
4.46
(13 reviews)
Facility
4.8
Staff
4.6
Food
4.2
Activities
4.3
Value
4.2
JaxT
5
|
March 9, 2023
Starting our search at Senior Living Communities near my father in Westfield I had the opportunity to tour Arbor Terrace Mountainside and was so impressed with the community as a whole. Made the hard decision of who to entrust with caring for my father that much easier
Provider Response
Donna Dickson
1
|
February 1, 2023
The facility is beautiful. And the first few months of my dads stay here was very good, as they helped him adjust to his. new home. However, as my dad and his wife declined, I felt that the attention he received also declined. I ofter saw the aides sitting around talking amongst themselves, and not interacting with the residents. There was one nurse who was unpleasant and disrespectful, and I had to bring it to the directors attention a few times. I don't believe it was handled correctly because her attitude didn't change. My father's wife was very thin and she was weak, due to her illnesses. I often watched her struggle with walking with her walker and no aides offered to help her. Ultimately she fell int he dining room and fractured her hip. That was the beginning of the end, After an operation and rehab, she came back to the unit but needed help with her food being cut up. The nurse refused because she said they didn't have enough staff to do that. She also gave me wrong information and said I needed a doctors note. It took me several days to get the doctor and the head nurse to do what needed to be done. By that time had significantly declined and the nurse told me I should call hospice to evaluate her. Two weeks later she died. During those two weeks they staff lacked compassion, concern and were not helpful at all towards me and my father. It was a nightmare. They didn't even come in and check on them while I was there (many hours). I was heart broken and moved my dad as soon as she passed.
Provider Response
Reviewer RC#1011c
5
|
October 27, 2022
Arbor Terrace Mountainside was the most beautifully decorated place. They had a beautiful cooking area with beautiful countertops and beautiful decor. It had really cool modern pieces all around. The wall hangings and everything was just spectacular. It was gorgeous inside, and everybody seemed very nice. They had a beautiful room with a TV and a nice porch. It was kind of high on a hill, and the porch overlooked the busy street outside. The food was very good. The lady who toured us around was nice, as well as the chef.
Provider Response
Katherine
5
|
October 22, 2022
Arbor Terrace Mountainside was beautiful. The staff was great. The people associate well together. I didn't get to try the food, but I got the muffins, which were good. There wasn't anything I didn't like about the community. The prices were reasonable. They had a lot of activities going on. The people were very happy. Some residents were exercising. They were doing different things. Some were watching a movie, and there were some women in the card room playing. They weren't doing the same thing, which was nice because you could choose.
Provider Response
Helen Andrews
5
|
September 21, 2022
My aunt is a resident at this beautiful community. We were all concerned at how auntie would adapt to her new home and if she would make friends. We could not be happier with how living at Arbor Terrace has transformed my aunt into a vibrant and active happy person. We could not be more excited!
Provider Response
MST.
5
|
August 30, 2022
This community is absolutely gorgeous. The apartments are spacious and the common areas are very nicely decorated. My tour was pleasant. Staff was very friendly and my tour guide was very compassionate and informative and the nursing staff seemed to be very attentive from what I was able to see during that time. I liked that there was a happy hour with live entertainment happening when I arrived as adequate social activities is a big part of my search.
Provider Response
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About Arbor Terrace Mountainside in Mountainside, New Jersey
Arbor Terrace Mountainside in New Jersey is just minutes from US-22, which provides easy access to quality medical facilities, including Summit Urgent Care and the Summit Medical Group. There are also multiple restaurants and plenty of shops for day trips with the family or outings with the community.
With over 30 years of experience in senior living, Arbor Terrace provides memory care services for those with cognitive disabilities and customized assisted living plans that allow seniors to receive a precise level of care based on their needs. Assisted living residents can receive help with dressing, grooming, meals, medication management and transportation in a professionally supervised community.
Arbor Terrace is committed to creating an atmosphere that encourages meaningful relationships with other residents and with staff members and family. Residents can take part in dancing, fitness and art classes. There are also computers for staying in touch with family members who aren't close by, and residents can pick up a new hobby like yoga or learning a new language. The community also provides an excellent dining experience with meals made from fresh ingredients.
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