All American Assisted Living at Hillsborough

Cosmo

I was happy with the facility, but the only thing I did not like was the two bedrooms that connected to a common room. So the common room and the bathroom are shared between two residents. That was the only thing I did not care for about the facility. Other than that, I thought the facility was very nice. I saw a little sitting area, that connected to a little sitting area with a table, and off that area was the bathroom. I think the residents were getting their nails done if I'm not mistaken, and they all looked engaged. It was very clean. I thought the staff giving the tour did a nice job answering my questions and taking his time.

Provider Response

Gail

We went to tour. This place was smaller and more compact, but it was very clean. I think it might be only five years old. The lady that gave us the tour, Amanda, was very nice and very pleasant. She was very helpful and explained everything. The rooms had a common area, a small kitchenette, a living room, and two bedrooms. So you would have to share the common area with somebody else because they would be in the other bedroom. And they were very, very small. You would just have the necessities that you take with you. You couldn't take a whole bedroom set and put it in there. The only thing you could put in there would be a bed and a dresser and maybe a small chair, and that's it. The closets are small. You cannot put a lot of clothes in there. I saw the dining area, which was very clean and the tables were set nicely, but I did not have any food. They have a calendar of activities, and each day is different. They have arts and crafts, movies, and light aerobics. They have a special room where they give you physical therapy. I think they have a company that comes in and does physical and speech therapy.

Provider Response

Pamela

I ended up liking it best just because every staff member I encountered there was very friendly. There were a ton of activities and it seemed like the majority of the residents there were engaged and occupied in those activities. They had at least two choices for every meal. There were regular things that Mom could order if she didn't happen to like the offerings for the meals. The studio was really nice and spacious. They had a refrigerator in the apartment. They have outdoor spaces and a couple of them spread around the outer perimeter of the facility, and there's a walkway that goes all the way around. We felt like the lady that gave us the tour is an old friend right away. She showed us all kinds of options for facilities that would be available for my mom, made sure we saw every part of the facility, and gave us an opportunity to peek in on one of the activities that the groups were doing. I just felt like she was open and honest and spent a ton of time with us.

Provider Response

Patty

It was good, and it's the one on top of our list. The appearance of the facility was good, and the staff was friendly. They offered me some scones, which were very good. Everybody had to have their vaccines there.

Mary

They primarily had 2-bedroom apartments, and my uncle did not want a 2-bedroom apartment. He wanted his own private apartment. The staff was wonderful. The food was wonderful. The tour was great. Even though the bedroom was private, he doesn't want to share the apartment with another person. Food was fine.

JJ

The only thing I didn't like was the shared part of the apartments. I don't think it would work out for my mother. They had a calendar of activities, but I didn't see any activities going on while I was there. They had a therapy room, but that was basically it. The staff members were pretty nice.