CareOne at Somerset Valley - SNF

If I could give them zero stars I would. I had to wait until I moved my dad oUT before writing a review. Where should I start...the management is a bunch of fabricators of the truth. They sell you many promises to get you moved in. My dad was examined by their doctor who recommended that he reside in the Memory Community. However, he didn't belong there, they just wanted the additional money charged for the Memory Community. They promised my dad would get out of bed and dressed everyday and would take part in numerous activities and off site trips. My 3 siblings and I would visit my dad at various times and days. Dad would be in the bed at 10-11am, he was never taken off site and was only offered bingo and coloring as activities. We noticed my active dad declining and becoming withdrawn. I could go on about the untrained, underpaid staff that is expected to work miracles with incompetent management, but I'll stop here. My dad has been in another facility for about 3 months now and there is such a noticable change. One last thing, they kept insisting that we put my dad on medication. If you visit the Memory Community, just take a look at the number of residents that appear to be over medicated. If you care for your lover one, don't move them into Care One!

Food was terrible. Never had what I requested and always served Luke warm to cold.. Some nurses not capable... Gave me wrong meds, if I was not aware of it, that is a scary thing, especially due to most patients not capable of keeping track. Took 10 days to get a box of tissues !!!!! They were out of them!!!! Would not recommend the therapy , occupational or physical. Not organized at all . I felt I was kept there just to collect my insurance money... WOULD NOT recommend this facility whatsoever ...

Care One At Somerset Valley is OK. The process was fine and good. My mom is on the memory floor since she has dementia. The staff has been very good, pleasant, and informative, so I'm pleased with all that. It's a new place, so it's very clean and very nicely decorated. It's current and not dated. It's very nice, and the people are very nice. The nurses and the support staff are very cooperative. They have activities; my mom has met some friends, and they keep them busy.

Care One At Somerset Valley was very nice and good, and the rooms are superb. The staff is very professional, and the price was reasonable. The dining room was very nice also. Although I think it's reasonable, I thought it would be great if they could bring the price down a little bit. I liked the accommodations and the staff.