Heritage Pointe was great, we loved it. However, the staff member who was responsible for getting information was so pushy. It was not a good experience dealing with her and she kept asking for money for a deposit. The community was excellent and the rooms were very nice. The dining area was very nice too. We were interested in this community, but I could not deal with that one staff member. She was awful. They have a salon and a workout room.
Reviews of Heritage Pointe
Assisted Living Reviews for Heritage Pointe
July 17, 2017
I visited this facility
November 30, 2015
I visited this facility
Heritage Pointe was a very nice place with great activities and great people. When we went there, the people who lived there seemed to be happy and having fun. The staff was very accommodating. They had a big, common dining room. It was set up in a big circle. It was nice, and everybody seemed to be having a good time.
May 29, 2014
I am a friend or relative of a resident
My mother used to be at Heritage Pointe when she was in assisted living. They have assisted living, and they have memory care, but they don't have nursing care. I would say Heritage would just be right up there with the best. It's a beautiful facility, and the staff was very helpful, very nice.
They had bingo, and a musician would come in periodically, and a performer tells stories. They would offer outings occasionally. People could climb into their van and go to a restaurant. Everybody who wants to sign up for that could go because I think they pay for their own meals but they do have transportation. They also offer wheelchair van service or automobiles to their medical appointments.
I would recommend Heritage Pointe. I know some jewelry was stolen from my mother's room. There is a problem there, and I know that it did happen to somebody else prior to my mother. I think they're fine, but they should know that.
April 13, 2012
I visited this facility
My friend's mom was put in this facility because she has Alzheimers. He was extremely upset that she had to go there but he knew it was necessary. We went together to visit her. She loves this facility and it is extremely nice. Outside there is a big waterfall that runs over big boulders. It is a beautiful view. The nurses and staff are very friendly. They make his mom feel at home and at ease. The front entryway is very nice and the whole facility is very clean. The hallway was filled with older folks sitting and talking and they all seemed to be in high spirits. Her room was very spacious and super clean. I was very impressed with how nice this place was. My friend felt a lot better after we were there visiting with her for a while and could tell how much she liked it there. I would feel good sending a family member here because it is very clean and the people are nice.
March 15, 2012
I am a friend or relative of a resident
I have visited my aunt at this facility 4 times over the past few years and stayed there for 3 days at a time. The facility itself is always sparkling clean and the staff are cheerful, optimistic and upbeat. The kitchen staff have always impressed me with the concern they've shown to my aunt and her special dietary needs. This facility also offers the residents games and entertainment such as bringing in local musicians. I think they've gone above and beyond in the level of care provided to my aunt and making sure when she needs more medical attention, that she is taken to the hospital and family members in the area are contacted immediately. This happened just 2 weeks ago when my aunt was having breathing trouble due to COPD. The staff did everything they were able to do including increasing her oxygen intake and when the results of that were not sufficient, they called for an ambulance and reached out to my cousin to make her aware of the problem. Thanks to the quick and decisive actions of the staff there, my aunt was able to recover and continues to enjoy her stay at Heritage Pointe.
Services and Amenities of Heritage Pointe
Room and housing options
- 1-bedroom apartments
- 2-bedroom apartments
- Studio Apartments
Dining options
- In Room Kitchenette
- Dining Room Shared Meals
Features
- Beauty Barber Shop
- Resident Transportation
- Party Space
- Resident Parking
Cleaning services
- Laundry For Linens
- Housekeeping
- Laundry For Clothing
Health services
- Skilled Nursing
- Medication Management
- Physical Therapy
- Nurse On Staff: Yes
Activities
- Offsite Activities
- Religious Services
Languages
- English
General
- Respite Care
- Pets: Yes
Range of services
- Physical Therapy
- Occupational Therapy
Types of care
- Meal Preparation
Training Areas
- Memory Care Training
About Heritage Pointe
Heritage Pointe is a welcoming community that provides nurturing assistance, a home like environment, comfort and peace of mind to residents and their families. Our apartment style retirement community offers assisted living and memory support. We are nestled within a quiet residential community in northwest Omaha, with nearby shopping, restaurants, entertainment, medical facilities and abundant countryside. Our residents enjoy beautifully appointed living spaces, savory meals served in restaurant-style dining, engaging activities, transportation and, above all, personalized assistance and care.
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Heritage Pointe 16811 Burdette Street, Omaha, NE 68116
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