Ridgeland Place

I visited Ridgeland Place, and I liked that it has been updated. I also liked the way the place was set up as a whole, and the friendliness of the staff. They have a beauty salon there, and the actual layout of the dining room was nice.

Brookdale Ridgeland seems like a good place, and everybody there seems to like everybody. The studio rooms are small but nice. I ate there once, and the food was good. They have a lot of activities for the residents and seem to be doing a good job with that.

Brookdale Ridgeland was unable to get my dad to take his medication. Initially, the reason we chose it was because it is a mile from my mother's house, but they didn't call and say, "Give your husband his medication." They just let my dad not take his medications for five days, so he was delusional. Brookdale Ridgeland was not as nice as other communities, and the people didn't seem to care that much. They need to hire better people. They have fewer people but it's smaller. During the day, the residents were placed in a room with a TV and staff watched them. Every time we went there, my dad was in his room. They never made an effort to get him out of his room and just let him sit there. They provided three meals a day. The community seemed clean, and the rooms looked nice. My father's room had two rooms, a living area and the bedroom.

Brookdale Ridgeland was really in need of a cleaning and renovations. The chair arms were all dirty; the front door looked like it needed repainting and the brass was all tarnished; a lot of other doors had scuff marks, bumps, and kicks, which a little soap and water could have helped; and they only had one elevator. The place was just not worth my visit, but maybe somebody else would love it. I think they had a scent throughout the lobby that was either covering up the dirtiness of the place. They may have had good people but maybe not enough to keep up the facility's care or maybe the administrators didn’t see what I saw because they’ve been there too long. There are some renovations they’re supposed to get in the next year or two. I think it requires better upkeep. The room wasn’t anything to brag about. It was an odd shape with a low wall separating the kitchen area from the bedroom area. It looked like a studio but with a low wall, which made the place look confined. Some people may have liked that, but my mother's sitters keep her bed looking good and her place is neat all the time, so I don’t know if it needed to have a wall because it made the place confining. Also, there was not enough light; there’s hardly enough light in these places, which I don’t understand because older people have a hard time seeing. The rooms weren’t great.

The staff at Brookdale Ridgeland was very nice to us during our visit to the community. It’s small but very nice. I saw two very nice, unfurnished rooms. I was hoping to get my father in.

I really liked Brookdale Ridgeland. They had a very homey feel to it. Everything about it I really liked, and I liked the lady who was running the place. She seemed to sincerely care about the people who lived there. She showed me a bunch of different things that they did to bring everybody together, and most of the people who stayed there seemed pretty happy.

We chose Brookdale Ridgeland (Formerly Emeritus at Ridgeland Pointe) because of the cost of the facility, the atmosphere, the size of the rooms, and the quality of service. The staff is great. The experience is great. There are different activities, and the staff is caring and pays attention.

I chose Emeritus at Ridgeland Pointe because it's closer to a relative, and it is close to my doctors. There are good carers, and there are also those who are not committed or kind. Their rooms are fine. Their activities are more limited. The activities director is very young and inexperienced, and they are absent a lot, so that is one of their weaknesses, but the food is well prepared and edible.