Cornerstone Assisted Living and Memory Care

Mary

My mom is in the memory care of Cornerstone Assisted Living and Memory Care. The biggest thing right now that I would say is they have a high level of staffing, and then their flexibility to work with an advocate on the care plan specific to that individual. The appearance of the place it's nice. It's accommodating. It's clean, and I think the facility is managed well. The upkeep of the place is very satisfactory to my standards. For the folks that are in memory care, I feel they need a little more one-on-one stimulation. It's a well-kept, large community. I specifically like the size of my mother's room. It is very close, comfortable, and accommodating.

Provider Response

KH

We had my mom ready to go into Cornerstone Assisted Living, but we'd have to put her into memory care there. Having seen other memory cares, it's probably the best one but that's a drastic change, and it's not an environment I would want to put my mother in at this point. It's a very nice community, and the assisted living was beautiful. We toured the assisted area where they have a dining area, a solarium and activities. It was very nice. My mom would have to be sent down into the lower level, which they lock up unless family comes. It's a newer community, but the memory care rooms were pretty small, which my mother doesn't like. They also wouldn't allow pets, and that was a big deal for her too, and that was probably the last straw for her. From what I understand, it's normal for any memory care community.

JH

Half of the staff at Cornerstone had never been trained with a belt to help people stand up. Due to this, they finally said they couldn't provide the services my wife needs. We were disappointed, not only with the belt incident, but one of the aides that came in to help my wife accused her of hurting her back, which was not my wife's fault. The thing that also irritated us was I got a letter from them saying that we had to vacate within two weeks. I paid up to the end of the month, so I had two more weeks to go. I called a group who said they can't do that. They have to give you 30 days and if they try to evict you, it will be another 30 days before you have to leave. They called a meeting with the administrative staff and explained to them that they couldn't do that, so they had to send a letter extending our stay until the end of the month. They need to have better training for the staff, and they should hire some people without accents because you couldn't understand them a lot of times. Sometimes there was litter in the halls, but they always cleaned it up pretty quickly. They serve three meals a day. I really got upset with the head nurse because she didn't seem to like her job that much.

JeffQTEJY

My girlfriend’s mom is in Cornerstone. They have friendly staff and make sure that her mom feels comfortable when she went in not knowing anybody. They are willing to make new people feel welcome, like it is the first day of school, and make sure that they meet everybody, who all give them a warm welcome. They have activities, like games, bingo, and live music. They have a separate room for activities that is not far from the dining area. It has been only three or four weeks since she moved in, so she is still getting used to everything that is going on. They have their own prayer service, a place for massages, and a salon. They offer three meals a day, brunch on Sundays, and mid-afteroon tea, pie, and coffee.

Caring108510650

We were treated very well at Cornerstone. I thought the staff was excellent. It’s close to grocery shopping, to our doctor, and all that stuff. It’s just a convenient location for us where shopping and everything else is. It was a very good place. They had something like a wait room, an exercise room, and a woodwork shop. They had just done some painting on the walls, and there’s new carpeting in the hallways, so it’s very excellent. There’s no smell to it; it’s very clean. I would say it would be worth checking out.