We went to The Legacy of St. Anthony. It was shiny-new, the public spaces were very nice, but the residents' rooms were very small, and it felt it would be a harder transition for my dad. They were just very small for what the cost was. Everything beyond the rent is a la carte, other needs and wants, like phone, cable, internet, all of those things are a la carte. For somebody that might be a good thing, but for him, he would rather have one check, and it could get very expensive for a la carte. There was no option for packages, everything is a la carte as well as the nursing services. It didn't feel like a good fit for us. They have locked memory care areas within the residents hall, and we did see the more acute care cases, which were separate from the main assisted living apartments. The sales manager felt disorganized and felt detached from the facility itself, so he felt sort of reading a script, and when we asked very specific questions, he didn't answer them. He would move around them, and so we rarely got direct answers to our direct questions. That always makes me a little suspicious.
Jane, Thank you for sharing your experience. The Legacy does offer packages and we would love for you to contract us to talk more about options for your father in addition to clarifying any miscommunication. Based upon a resident's medical needs it can be difficult to provide a full quote without the completed nursing assessment.