Autumn Glen Senior Living

Candy

I went to Autumn Glen Senior Living. We went to assisted living and memory care. It was a very, very welcoming place. They're so accommodating, and they knew all the people living there. They knew them all by name, and that made me feel very comfortable. The staff who gave me the tour was very well informed. The dining room was very comfortable. You could tell that it was taken care of. Their pricing was a little lower, but then you could have your choice of meals and that could be added into your monthly stuff. It was priced right. They would price them out for the whole month, and every meal that you want would be another $250 per month. So if you're only going to want breakfast there, you only have to pay $250, and if you only want lunch, it's $250 for the month. That was kind of a neat thing because the person that I'm trying to get in there or anywhere doesn't eat much for breakfast, but he would eat a bigger lunch. And they have free continental breakfast. If you just want fruit or maybe a bagel, that's free. I was impressed really with the whole place. It was very, very nice.

Provider Response

Joel

I went to Autumn Glen Senior Living. The tour was good and thorough. They had all of the amenities that I was looking for. With everything that's going on with COVID, and the whole nine yards, it's hard to give an overall review of staff or certain things because it's kind of limited of what you can and can't do. As far as I was able to see, and areas we got to, it was in very good shape and they had good people. If the COVID stuff gets lifted a little bit, it will be easier to give reviews because we can get taken to more places to look, but basically you're walking in the front door and you're looking at a couple of their main amenities, and then you're going to a separate room. The eating facility was good, but they don't want people roaming around the facility. It was good to see they got these protocols in place. I was shown the assisted living/memory care.

Provider Response

Karen

Autumn Glen Senior Living seemed very nice and clean. It's a small place, and their units were much too small. It wasn't something I'd want, but they were nice and clean. The bathroom I saw was huge. I don't think that that bedroom would even hold my bed. I have a king-sized bed. It was a really small unit. The woman who gave me the tour and the person that let me in the door were pleasant and nice. They had a beauty shop. The place seemed to be well taken care of. The dining room looked fine and roomy enough. I assume it was clean because the rest of the facility seemed to be clean.

Provider Response

Mary

My mother moved into Autumn Glen Senior Living. They made it very easy for us, and they had a special going on for 2021. We took advantage of that. They're very accommodating to us, and we got my mom in very quickly. Her room is really cute. They call it a studio, so she has a small kitchen, a very large bathroom, and one room that's a combination TV room and bedroom. They have an exercise area, several sitting areas, and several areas where you can play games or puzzles, but I don't think they're using it all yet because of Covid.

Provider Response

Sherry

We visited Autumn Glen Senior Living. It was very, very nice, but it was very expensive. That is one reason I chose not to do that one. As far as the facilities goes, it was fine. The lady was very nice and very welcoming. The rooms are private rooms. The whole atmosphere of Autumn Glen was more open, more windows. I did not really go into it too much because I found out the price.

Provider Response

Jenn

My dad is moving into Autumn Glen Senior Living. The building itself and the apartment are beautiful and well maintained. The staff is absolutely fantastic. They reached out to my sister and I to make sure that we are comfortable with everything and helped us get a plan together to make sure my dad is taken care of. The apartments are beautiful, spacious and clean. Everybody that we have interacted with has been absolutely wonderful. Right now, they have a life enrichment coach who works with the residents. With Covid lockdowns and the shutdown of everything, there is not a whole lot happening, they just try to keep them engaged as much as they can. Everybody that we have come across seemed to be very happy. We've only seen one other resident while we were there to check out the apartment and to do the paperwork and stuff. Everybody who works there seemed to enjoy it, so I imagine it carries over to the residents. They have a calendar of activities.

Provider Response

Pat

The rooms at Autumn Glen Senior Living were pretty standard. The staff was very friendly. It's a clean and very nice facility. The people that we spoke to were very friendly.

Rodney

Autumn Glen Senior Living is a very nice place, new, everything looks up-to-date, and is very well kept up. The staff has been very helpful and very nice. The food is very good and Mom likes it as well. They have Bingo and Bible study, but I think they should have more. The entire place is organized very well.

Robert

I had a very well-conducted tour of Autumn Glen. I learned a great deal and was impressed with the community. It's fairly new and very well decorated. The other thing that stood out for me was the dining facility, which looked very much like a commercial restaurant. It had four- and six-person tables with a different menu each week and flexible eating hours. Ten meals a month are included in the rent, and you pay for the extra meals if you want.

samp0116

Terrible! The staff is not properly trained. They don't know how to clean rooms. My family member had pee smelling room and all of his laundry was ruined. They never fixed these issues. After two people broke their hips in one week you would think they would know how to use a transfer belt! Do not have your loved one live here if they have any chance of declining. They will decline quicker.

Provider Response

Mary414014

My husband moved into Autumn Glen. It's a very nice, new facility, and the staff seem very pleasant. The dining area is very nice. The food is quite varied and tastes good. The rooms are a nice size, but people bring in their own furniture.

Ahs19

Very nice facility. However, starting price is very good, but know if your family member declines they will charge you for every simple care added. If they wet the bed they don't clean it. They don't mention that that is an extra care that is needed or they won't call to say you need to add it. The staff has terrible communication. The aides don't know how to greet visitors. $3000 extra dollars later the place doesn't know how to care for anyone that needs assistant in their acitivities of daily living unless you agree to add the package. Once the package is added then they will care for your loved one. In the meantime they won't tell you or ask you if the care is needed. I've been in health care for years and this place just doesn't have it together yet.

Provider Response

Bonnie362812

I already picked a home, and I transferred my mom over to Autumn Glen Senior Living. It?s really nice. They?re really good for my mom. They had a lot of stuff. They have music and games. They have hospice that is coming in and visiting her. It?s a really nice room. It has a refrigerator, a sink, its own bathroom, and shower. The staff is very friendly and helpful. The food looks great, and everything looks like it tastes great.

Carl535782

Autumn Glenn is a fairly new facility, and the place was OK. I only saw 1 studio and 1 bedroom. I wish I toured more, but they don’t have any openings. It’s a got few more amenities and a little more money. I thought the dining area was big enough, and they were guiding us when we were there. They had rooms for all the people and a sit down family style meal. The staff was informative; when we have questions, she found the answer.

Caring daughter120094750

Autumn Glen is a new facility that's only been open for a year. The staff was pleasant and easy to talk to. They have a variety of people of different religions living there. We liked the activities and the fact that they have outings and take them shopping. My mom has a one bedroom with a large bathroom and a full kitchen, so she can have dinner in her room. They have a locked-up area for her meds. She’s in transitional care with the Guardian Angels, and the staff from both places knew each other.

Mary113005250

Autumn Glen was nice; we had lunch there, and it was nice. The lady was very pleasant. It didn’t look like I would get more activities there though; I think I’m probably the youngest person and would require more activities. The rooms were big, very clean, and very nice. The food was good.