St Anthony Nursing Healthcare

Very, very Bad experience! In the 10 days that my Dad was in there He was left unattended all the time! People were sat in front of the TV as a babysitter. Not one nurse or attendant any where in site. I live 2 minutes form the place my Husband and I would pop in all the time. Dad would ask for help to go to the bathroom and by the time or if anybody would show up it was too late. Many, many more things wrong too! DO NOT PUT YOUR LOVED ONE IN HERE!!!

My mother was put in here after she got out of the hospital, and they never gave her the medications she needed, the staff was rude and rough, including pulling her out of the wheelchair hard, and basically ripping hair out when they brushed her hair. Her window also got blown in and had to be duct taped shut, to the extent anyone outside could have easily have gained access into the room. They then gave her a morphine pill (Refusing to tell us the dosage) which then put her into a coma, and so we decided to get an ambulance to get her and take her to beaumont hospital, and one of the nurses was very rude about it, including yelling at my mother to sign a release form even though she was in no state nor condition to do anything along those lines. They skipped her shower they were supposed to give her as well, they left her outside for an hour by herself at another point, and would also take about 30 minutes- 1 hour to respond to her pressing the nurse button to where it was almost too late for her to get to the bathroom. So, all in all this place is horrible, and if I could rate it 0 stars, I would. NEVER let your friends or loved ones go here, as it's awful care and they will only get worse.

What St Anthony's is not is a NURSING Care center. From what I could find about this 102 bed facility there are 3.5 full time nursing staff with administrative duties. My grandmother lived in this facility for the last 4 months of her life and died there with the most inadequate care. Staff are poorly trained, especially in end of life care and pain management. When problems arise, and they will in any facility, you want to know that your concerns will be heard and addressed in an appropriate and professional way. They will not be handled that way here. Don't expect to be able to get in touch with the Md on staff or to get help by the social work department. Choose a different facility for your loved ones and educate yourself on how to work the chain of command, how to file a complaint with the Local Long term ombudsman that covers the facility. This facility is owned by a for profit corporation that inadequately trains it's staff and your loved one will pay the price for that.

My mom was in St. Anthony for a couple of weeks before she went to the hospital. They had nice and large rooms. The staff seemed nice, when you could find them. However, being nice next to doing the job was a different story. I understand why my sister took Mom out of there and transfered her to another facility because mom didn't get the attention that she needed. She was getting dehydrated. She needed lots of water because of her kidney. I was also with St. Anthony a couple of years ago after a knee replacement. My problem when I was there at the time was that they would either not put you to the bathroom, or put you to the bathroom and forget to come back and get you out, even though you were ringing the bell. I sat in there for an hour one time, and I ended up getting myself up and back to bed. I called my husband and told him to come take me home because I said: "If I can get to the bathroom by myself, I can do that at home," and the main reason I was there was to have assistance. That still seemed to be the case, although they said they had improved their conditions. The thing that they don't realize, I guess, is that when you are older and you have to go to the bathroom, you have to go to the bathroom right now. I just thought that either they don't have enough help or the people were not doing their jobs. There was never anybody around. When I went to the hallway to look for somebody to help Mom's roommate, when you call them down the hall, occasionally somebody will come out from one of their break rooms or wherever they are.