Faith Haven Senior Care Centre

Karen

My husband was a previous resident of Faith Haven Senior Care Centre. He went there for rehab. But he started showing signs of a heart attack, and they thought he was fine. My husband said, "I want to go to the E.R." And the nurse said to me, "Well, do you want him to go?" And I said, "If he wants to go to the E.R., take him. And we found out then that he was having a heart attack. And the nurse should have recognized it. His oxygen level was low. He was sweating profusely, and they were saying, he was fine. So, I wouldn't send him back there. The place was all right. It's like any other nursing home. We've been to three, and it's like any other one. The staff were young people. My husband was in a shared room. They have activities for the residents, but he did not participate. Therapy was okay. My interaction with other staff was fair.

AL89

My stepdad was in at this facility for several months. He had PT and OT. The staff was very attentive he was clean showered and facility was clean. The staff always communicated with me. I would stop in and see him having fun playing cards with other residents. The director spoke to me to make sure my dads needs were met for discharge. I recommend this facility.

Kathy

I had a relative who was at Faith Haven Senior Care before. I thought it was kind of run-down. It was like a room with two beds. One was crammed against a window and the other was crammed against a wall. The nightstands didn't match. I asked her about it and she didn't mind really, because they were very nice to her. She had good care. They were just very kind to her.

Darleen

My mom was in Faith Haven Senior Care Center. The people were very helpful and she enjoyed being there. Her room was nice and clean, she liked the food, and she liked the activities. I was only allowed to visit once due to the COVID, most of the other visits were all window visits. The place was nice and neat and clean. The aides that I had talked to were very helpful and very knowledgeable with what they were doing. The administration lady was really nice on the phone any time I talked to her. I don't personally have any complaints because I didn't see anything wrong. They always answered all my questions, they were very good with call back information, and they reported if there was anything out of line. The communication was open and it was very good. She said the food was good and she had no complaints. They have a nice activity room or a multipurpose room. They played bingo, made jewelry and bracelets, and I thought that was very nice. In fact, she's still got the bracelets on her arm. It was all covered by insurance, so I guess we got what we paid for.

foxxybrown

Faith haven need to be closed down they have enough help to take of you I was there for 1 month and was released with no physical or occupational therapy my mother was and received no diabetic care and passed away from gangrene DON'T SEND YOUR DOG HERE BECAUSE THEY YOU LESS THAN A DOG

Eileen

My mom was in Faith Haven. My mom would have accidents just because she couldn't move quick enough to get to the bathroom. They only had one bathroom in each wing for everybody to share. The physical therapy was horrible. She went there to build up her strength and when she left to come home her strength still wasn't there. When we were getting her transfered to the car she was trying to stand on her legs and they were doing nothing but shaking. It was not a good experience. My mom was in there for rehab. I didn't get to see much of the room because she is in Michigan and all you can do is visit through the window right now. Looking through the window her room was a nice size room. It was clean from what I could tell. I wasn't able to taste the food. My mom has gastroparesis so she couldn't eat very well, but she said the food was really good. She had no complaints about the food. I didn't see much of the living atmosphere. All I could really see was the lobby when I dropped her stuff off there. I didn't have much interaction with the staff either, but they weren't good about returning phone calls. They're not using the dining area right now so everyone eats in their bedrooms. They're not doing anything there right now and there are no inside visits. There's no activities going on for the residents there because of COVID.