Ginger Cove

ann1957

Meals are served regularly. The speech therapist , physical therapists and dietician are wonderful . However , The health center regular floor staff is significantly understaffed , and residents regularly wait several hours for needed care . There is no way for patients to signal staff in case of a medical emergency . Some basic Health care slips through the cracks , such as residents receiving adequate fluids, timely changing of soiled under garments and medical procedures ordered by the hospital.

Scott

My tour at Ginger Cove was nice, everything was freshened up and modern. The layout of the place was good, the rooms were nice and neat, and the amenity spaces were well-lit and modern. The staff that I met during the tour was great, they were courteous and had a lot of information. They had different activities and things to do and keep up with modern fitness.

Provider Response

Watched

Be aware that it is a money making machine. When I noted the monthly fee was more than a nice Manhattan coop, the manager said my parents would never have to spend another dime on healthcare. They were encouraged to cancel their longterm care insurance, and did. So, the deal is to keep the large entrance fee as people are pushed to assisted living, so the same apt gathers an additional entrance fee, returned to survivors minus 10%. The care in assisted living - they moved after her cancer surgery - was horrific. My mother's MD noted sores from no bathing and had to order baths resulting in them waking her at 5:00am every day; my father would hear slaps and crying. She ended up having a stroke, I believe due to being treated badly. My dad would leave my mother in the Sunroom and return to find her alone on the floor of their room. And I have photos of their bathroom with a two inch black border of filth edging the floor. When I noted and questioned these (and more) I was told to hire caregivers. And the nursing home/rehab was worse. My mother was forcibly given straight catheter procedures (people receive general anesthesia for that as it is so painful) in the middle of the night for two months due to scans showing more than 200 ccs of urine. We'd had conference calls when the head nurse had said this was constantly necessary so her bladder wouldn't burst. Finally, I thought to find out how much 200ccs were - around a half cup! No one ever does a straight catheter for that! I had to get a urologist to force them to stop, but when you're in the rehab/nursing home section the Ginger Cove MD is very difficult to go around. The hospital told my father he had to get my mother out of Ginger Cove. And he did. But then Ginger Cove delayed way after the written period to return the entrance fee. It's beautiful downstairs. But all rights are taken away quickly. As long as one never gets into their medical clutches and maintains control in their downstairs apartments, it's fine. Just overpriced.

Joe

My dad is moving to Ginger Cove soon. The visit went well, he liked it, and he picked it. It was comfortable for him, he liked the people that he met there, and the staff made him feel like he will be taken care of. They were informative and knowledgeable. The food is excellent, the dining area looks like a restaurant, it's very easy to get to, and it's very comfortable.

Beth358730

Ginger Cove’s staff is very good. They have great activities and a lot of choices.

LAC1219

My Mother recently had a three month stay at the Health Center. We were blessed that she was there and not in any other rehab facility. The staff was attentive, respectful, and personal. When Mom had one very minor issue with an aid - it was dealt with immediately by Management. The nurses and supervisors kept me up to date by calling me or just making the effort to come see me when I was visiting. Everyone went out of their way to make my Mom comfortable during her recovery. Special Thanks to Judy, Kim, Sara(s), Kalley, Sauma, and Meagan.