Regency Care and Rehabilitation Center

Karen

My mom is currently at Regency Nursing and Rehabilitation Center. I picked it because it's close to me and my dad. We don't live together, but it doesn't take five minutes for us to get up there to see her, and that's the main reason I chose it. It has gotten better than it used to be. My mom could still eat, but they would bring her tray and set it down and nobody would try to feed her. If we weren't there, no one would try. I think she would get washed off maybe once a week if we don't do it. You have to tell them what to do. The staff members seem friendly enough. My dad would go up in the morning and I go up in the evening and the same guy working would tell my dad one thing and then he would tell me something opposite. He would tell me my mom ate all her breakfast, and then would tell my dad that my mom didn't eat anything for breakfast. So that makes it hard to trust them when you're not there. It's fairly clean and pretty decent, but there are ants crawling around. They don't wipe things down like my mom's tray table and things like that. They don't clean those types of things. I like my mom's room. I think the only reason they put her in that single room right by the nurse's station was because at the time when my mom was able to walk, she fell twice because they weren't watching her good enough. She was quick then, but she's not quick now. She's dying now basically.

crnfa

Friend ended up with multiple bed sores. He was legally blind and not helped to eat. Dirty rooms and the whole facility. Care was worse than terrible. Never send anyone there. Management is rude and not caring.

Provider Response

Loving sister3

My sister is in Regency, and has been there for about a month. It’s very nicely designed, it had a very nice layout, and it was located in a very safe, pleasant area. It had nice, wide walls which made it real homey; instead of clinical. The staff was very pleasant, very cheerful, and seemed to relate to the people who were there. There are good activities, the activity leader is a very lovely, and wise person; really engages them.