Ravenwood Specialty Care
2651 St. Francis Drake, Waterloo, IA 50702
2.55
(9 reviews)
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Reviews of Ravenwood Specialty Care in Waterloo, Iowa
2.55
(9 reviews)
Facility
4.0
Staff
3.0
A Concerned Friend 2
1
|
May 27, 2022
I called my friend and I'm not sure if the number was changed so I called the facility. The female that answered the phone simply said "hello" so I want sure if it was Ravenwood. I asked to speak to my friend and was hung up on 4 times! On my 5-8th attempt to reach Ravenwood no one would answer! FINALLY, after the 6th attempt a different female answered. I was upset and told her what happened and she made excuses for this poor excuse of am employee. Now, I STILL sit here waiting for a call back regarding my friend! HORRIBLE AND UNCARING STAFF!!!
Janet
3
|
May 7, 2019
I was in Ravenwood Specialty Care a year and a half ago for rehab. It was a nursing home as well. The staff was not responsive and would take 20 minutes to half an hour to come. The rooms were much smaller. They didn't limit visitors, and my roommate would have 10. They give baths three times a week and it's not enough for a younger person. They had some activities, which weren't as good as the other places. They didn't offer bingo or anything. For the size of the place, the activities were limited to 15 people. They had crafts that 7-year-olds could do. They would have people come in and sing, and had Sunday service. I wouldn't go back there. They were not attentive.
Hotrod59
5
|
December 15, 2016
I would like to thank the staff for getting a whole lot better when I was there in September 23 to November 3 2016. Thank you all. Joe W Hauskins.
kitkat-luckydog
1
|
November 29, 2016
Rating made me choose a start rating. They don't deserve even a 0 rating. The worst nursing home I have ever seen. Our friend was placed in this care center and they wouldn't even provide a bed. Was laid on a mat on the floor and left to starve and die. The care center reeked of urine and feces. Not one nurse or aide was caring or kind. How this care center is even doing business is beyond comprehension. Would not recommend even have them care for an animal not alone a human.
Sweetsarah
1
|
August 28, 2016
I have a family member that is in Ravenswood bright now I am trying to get them out of there I have been in the nursing field for 30 years this is the worst place I have ever seen or been in the staff is rude and they do not do their job properly they do not answer call lights or they shut them off there has been days where they have not gotten their meds when I have complained or went to the director of nursing nothing changes I hope that whoever is reading this does not put their family members in this nursing home
Cyb
1
|
July 2, 2015
My mother has been at this facility for 6 & a half months. It is absolutely the worst nursing home I've ever been in. I've worked at a few. The 1st time I visited, on Xmas day, I got yelled at by a cna because I asked her to change mom. Mom has been given the wrong meds more than once. Thank God she realized it. Sometimes she doesn't get any meds. She's had call light on for hour or more before it's answered. I wouldn't put my dog in here. I have complained to everybody there & nothing ever gets taken care of. Aids are very rough & uncaring. Trying desperately to get her out of there
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Services and Amenities of Ravenwood Specialty Care in Waterloo, Iowa
General
- Resident Capacity: 196
Medicare
Health
1.0
Overall
1.0
Quality
3.0
Staff
2.0
About Ravenwood Specialty Care in Waterloo, Iowa
Ravenwood Specialty Care is a Senior Living provider in Waterloo, Iowa that offers residents Nursing Homes services. Contact Ravenwood Specialty Care for more details on services and rates.
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