Heritage Park

Christine

I went to Heritage Park. They were doing some construction work around the outside or upkeep. The appearance on the outside was okay. It's an older facility. There was a very strong odor of urine in there. It just didn't seem to be as clean as I would have liked. The rooms were small and old. I saw some sitting areas. I saw the dining areas which were okay, but all in all, I was not impressed with it. The lady who gave me the tour was very helpful, though.

MEWB

My husband was admitted after a fall, for Rehab. When he was admitted I asked if the Facility had any Corid19 , which I did expect that they had a few. I was told they had none. They had up to 50 cases at the time. Even though he tested negative two days before. He has put on quarantine for 14 days. His rehab was standing in his room counting to 200, and walking from the bed to the door a few times. When his 14 days were up, he was again put in quarantine, being told an employee that hadn't been to work in 10 day tested positive. He was only able to leave his room 5 days in the month he was there. Never going to Rehab and for almost 2 weeks the Rehab team was not even on staff. He was given meals that had foods he did not like and when he told them his whole try was taken out and an hour later he would be given a small sandwich, with no vegetables, fruit or anything to drink. We were very disappointed with everything. He was not treated the way he should have been