Crown Point Christian Village

Our loved one was basically healthy but was unable to stand up without help. We chose the long term care and within 2 months we were planning a funeral. No one will ever know what exactly happened and why or if it could have been avoided.

My mother has been at the CPCV for over a year. After touring many facilities, we chose this for the long-term care our mother would require. The staff is kind and respectful toward the residents; the medical care is pro-active; the staff keeps the residents clean and dressed; the beauty/barber shop keeps the residents looking like themselves; the food is good and tailored to the specific needs; the place is clean and secure; the residents are kept appropriately socialized; and their spiritual needs are addressed. The staff is continually trained and re-certified. They keep the family informed. For us the only negative was the location, not easy for us to visit more than twice a week; but that is only on our side of the equation. When other facilities were playing rap music--for the staff probably and confusing for residents most certainly--big band music was playing in an area at the Village. Other facilities had an aroma to knock you over; the Village looks and smells clean. Laundry is kept up. We have visited morning, noon, and night on different days of the week. The high quality of care has been consistent. They care for the whole resident and help the family through even the complicated financial strains. We're in very compitent, caring hands.

I went to Chicagoland Christian Village to visit my aunt. The rooms were nice and clean. The food was good. I know that they have activities of different kinds like entertainment going on. It would be good if they would have security on their doors for the assisted living.

I am a relative of a resident in this facility. It has changed quite a bit throughout the years. (My daughter worked here years ago) There are nurses that are compassionate and informative. Others are sometimes not very educated if your loved has special needs, so the facility should require more education on specialized feeding tubes, sterile procedure when changing a patient and touching a site that is considered to be "Under sterile conditions only" especially if you see blood, which I have. I am extremely unhappy with this facility for the mere fact that I feel they placed my loved one in danger of cross contamination and have seen it many times. CHANGE YOUR GLOVES!!!