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Lombard Place Assisted Living & Memory Care

300 West 22nd Street, Lombard, IL 60148

(800) 558-0653 (Call a Family Advisor)

4.15

(13 reviews)

Offers Assisted Living and Memory Care

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Reviews of Lombard Place Assisted Living & Memory Care in Lombard, Illinois

4.15

(13 reviews)

  • Facility

    4.3

  • Staff

    4.5

  • Food

    4.5

  • Activities

    3.8

  • Value

    4.0

rns1711

1

January 30, 2023

I am a friend or relative of a current/past resident

Beware. LP will low-ball a price to get you in the door, and, without warning or notice, will instantly start raising the, quote, level of care needed in order to justify rate increases. My mom's been there for 60 days and I just received not just a rate increase, but a retroactive rate increase to her stay only after 30 days there. It's Deceptive Practices. My mom's condition had not changed within 30 days of living there. Other than their bait and switch, the care staff are great and the food is good.

CDEngle

1

April 4, 2022

I am a friend or relative of a current/past resident

My mother lived there for 5 years. At first it was good but it's gone down hill the past year and a half. We were constantly asking that my mother's room be cleaned. We even had pictures of her soiled bed and dirty toilet. It took months to get the toilet cleaned. The only good thing about this place was Pam and GiGi at the front desk and Amy the head nurse. They would try to help us but the administration is constantly changing there and they are not interested in helping or addressing any concerns. They said they would call us back but never would. It's a pretty place but it's too bad they can't find good people to run it.

Provider Response

Dear CD, we appreciate feedback in all situations and use the information to evaluate opportunities to improve upon the services we provide those who call our community home. We are disappointed that your experience, after five years, did not meet your expectations. We are also understanding of the emotional impact on families when recommendations for care are made that families may struggle with, like a transition from assisted living to memory care. However, our responsibility to make those recommendations based on our evaluation of resident needs is a critical component of our services. We made every effort to provide you and your family with guidance and information, as well as ensuring your mom received quality care. After several hospital stays, your mom's care needs exceeded our scope of care requiring a move to a more appropriate living environment. These situations are always difficult, and we are empathetic to the emotional impact on our residents and families. It is unfortunate that the care provided is misrepresented here. We miss your mom and wish you and your family nothing but the best in the future.

K.G.

4

March 18, 2021

I am a friend or relative of a current/past resident

My father is in Lombard Place Assisted Living & Memory Care. It seems like a decent place, and the staff seemed nice and amiable. They try to be helpful, and the environment seems OK based on the three days that he has been there. He has a studio-type room, but they do have a variety of rooms. I know they have activities, they have a nice dining room, and it's a modern facility. They have a library, a bistro area (which is not open now because of COVID), and an atrium area where you can sit. They have inside activities. I saw that they had people gathered together, but so far they have no COVID cases there. They are continuing activities. They have a pretty lengthy contract -- it's 100 pages long -- and so far they tend to strictly enforce it. I'm a little bit concerned about that part of it.

Mae

5

December 20, 2019

I visited this facility

Lombard Place is close to my house. It was our first choice, but they were a little bit expensive. I like them. The rooms were very modern and very nice. They also showed us the rooms in memory care, but they were much smaller. I like that they have a nice room if the family wants to come and spend time with the residents. They also have an onsite beauty parlor in the place. The inside was really nice. The dining area was nice. They had nice menu and the menu looked pretty versatile. The place was nice. It was a beautiful, new building. Everything was current. The staff member I met was very helpful and responsive. In fact, one lady kept in touch with me for two years.

third try at a name

5

January 4, 2019

I am a friend or relative of a current/past resident

Excellent staff, culture of warmth and caring residents seem very pleased

Provider Response

We appreciate your positive review about your experience with us! We hope you have a wonderful day!

Kathryn Kruger

5

October 26, 2018

I am a friend or relative of a current/past resident

Beautiful atmosphere, loving staff and caregivers, excellent meals and wonderful activities. Lombard Place is not your typical assisted apartment style living for seniors. My mom was in the memory care unit and was treated with kindness, respect, and lots of hugs. I couldn't rave more about the staff at Lombard Place and, without hesitation, I give it a 5 star rating!

Provider Response

Kathryn, we are so happy to read such a great review about Lombard Place Assisted Living! We are happy we could care for your mom. Please don't hesitate to reach out to us if there's anything more we can do!

Linda741066

5

January 11, 2017

I am a friend or relative of a current/past resident

My brother-in-law said the staff at Lombard Place is exceptionally kind to him which is very important. He seems more alert and happier, and he’s been smiling a little bit. We were overall very pleased. The building is one year old, everything is nice and new. He has a room by himself with a large bathroom and a bedroom size room. There are different social rooms where families can get together and talk with him, a nice large dining room, and a lot of activities.

DD277522

5

December 6, 2016

I visited this facility

We have toured Lombard Place. It is very pretty, and they considerably have more activities. It is very nicely appointed. The downside is that it is on a busy street, so the small sitting area that they have has a lot of traffic noise. But again, it is a very well maintained brand new community. It is nicely decorated. The hallways are wide. Both the studio and the 1-bedroom with the kitchenette that we toured were very nice. The bathrooms were exceptional. They were well appointed for someone with mobility issues. There were washers-dryers in the units -- which is a really nice perk. However, my mother needs something more closer to a skilled nursing. But they did have quite a lot of activities. They have happy hour at night, they have book and gardening clubs, they have magic shows, and they have a hair salon.

Maura156871

5

November 22, 2016

I visited this facility

Lombard Place was small, clean, and new. The people were friendly. They took me on a tour without an appointment. They had a gardening center. They had trips out to local activities in the area. They had choir. They had a lot of choices of activities. The staff is very thorough, very sympathetic, very knowledgeable, caring, and honest. They would take them to their doctor’s appointments within the five-mile radius.

Shirley113159950

5

January 26, 2016

I am a friend or relative of a resident

Lombard Place is a wonderful place. The staff is outstanding. They have exercise programs, music programs, and movies. They’re always busy. There is always something going on.

Anonymous Lady13

3

December 10, 2015

I visited this facility

I visited Lombard Place. I did not like it at all, partly because it was brand new, and I did not really like the staff there. I had an appointment, and they were not available when I was there, so somebody else showed me around. I just did not get a warm feeling; however, the environment was very clean, very beautiful, and brand new.

Caring113587250

5

October 16, 2015

I visited this facility

I lived 3 blocks from Lombard Place. It was very clean and very well organized. The staff assisted in every way they could. The rooms are ample and spacious, and it’s either studio, one bedroom, or two bedrooms. They have games and crafts. The dining area was clean, big, roomy, and well-kept.

Steno

5

August 31, 2015

I visited this facility

My father-in-law has chosen Lombard Place. He signed a lease there, and we're starting to move some of his furniture in. It is a brand new place. The building is brand new. As a matter of fact, he will be the first one in the unit that he is going into. The finishes were nice, clean, modern, and up-to-date. The only thing I saw that would be a problem for someone in a wheelchair was the type of carpet they chose to use in the unit themselves because the carpet is plush and it has heavy padding. Otherwise, it is a nice place.

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Costs for Lombard Place Assisted Living & Memory Care in Lombard, Illinois

Assisted Living

This level of care provides support for those who need help with personal care needs such as cleaning, bathing, and dressing. Residents selecting this level of care are treated to many amenities in a home-like atmosphere, while getting support in their daily lives.

$4,740

Starting Price

Memory Care

Memory Care is specifically designed to meet the needs of those with Alzheimer's or other forms of dementia. Specially trained staff members assist with activities of daily living (such as bathing and dressing) and provide therapies to slow further loss of cognitive abilities.

$5,600

Starting Price

Services and Amenities of Lombard Place Assisted Living & Memory Care in Lombard, Illinois

Costs

  • Rent Plus Care Fees
  • Entry Fee
  • Fee Structure Extra: We offer a month-to-month rental

Room and housing options

  • 1-bedroom apartments
  • 2-bedroom apartments
  • Companion Suites: No

Dining options

  • In Room Kitchenette
  • Dining Room Shared Meals

About Lombard Place Assisted Living & Memory Care in Lombard, Illinois

Lombard Place Assisted Living & Memory Care is located in a mixed-use neighborhood in Lombard, Illinois, near Four Seasons Park and Yorktown Shopping Center. Family members love the facility’s atmosphere, excellent food and loving staff, who treat the residents with kindness and respect. They appreciate the sizable dining area and social rooms for family get-togethers. Visitors are impressed by the well-maintained, nicely decorated facility, wide hallways and adequate apartments with kitchenettes, washers and dryers and mobility-friendly bathrooms. They like the variety of activities which include games, crafts, music, movies, gardening, magic shows, happy hour and local trips.

Map of Lombard Place Assisted Living & Memory Care

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The material on this site is for informational purposes only and is not a substitute for legal, financial, professional, or medical advice or diagnosis or treatment. By using our website, you agree to the Terms of Use and Privacy Policy

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