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Alden of Waterford

2021 RANDI DRIVE, Aurora, IL 60505

(855) 944-5257 (Caring Family Advisor™)

3.7

(25 reviews)

Offers Nursing Homes and Independent Living

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Alden of Waterford

Aurora, Illinois 60505


3.6

(25 reviews)


Bedroom Type


Starting Price

$499/mo



Care Types

Nursing Homes, Independent Living

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Brookdale Lisle

Lisle, Illinois 60532



Bedroom Type

one bedroom apartment, two bedroom apartment, studio


Starting Price

$3,695/mo



Care Types

Nursing Homes, Assisted Living, Independent Living

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Costs for Alden of Waterford in Aurora, Illinois

Independent Living

Independent Living is for those who desire the feel of a private residence with the amenities and activities available in a planned community, such as fitness classes, game nights, and group excursions. Services such as cleaning and groundskeeping are often available.

$499

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Reviews of Alden of Waterford in Aurora, Illinois

3.7

(25 reviews)

  • Facility

    4.3

  • Staff

    4.3

  • Food

    4.5

  • Activities

    5.0

  • Value

    3.0

Gabby

5

April 6, 2024

I visited this facility

I toured Alden of Waterford. It was nice. I got there and the lady who helped me was helpful. They have a clubhouse and they have a pool table. They had a little cafeteria area and fireplace, and it was all redone. They had a little golf area outside and a grill. It was nice. I visited the home and it was a two-bedroom, two-bathroom like a townhome there. It was very nice but too much for a friend so she didn't go for it.

Ruth

5

January 24, 2024

I am a friend or relative of a current/past resident

My friend was at Alden of Waterford. She was there for about two months. It was a very nice and very clean place. The help was very nice and very friendly. My friend enjoyed it there as much as she could. She liked the rehab people. She was pleased with them. The therapy was good. She improved a slight bit, but not enough that they wanted to keep her there any longer. She liked the people there. They were very patient and very kind to her at the rehab. She got a shared room. It was very nice because between the two beds, there was a permanent bookcase unit that had drawers in it on both sides, so you would never see the person on the other side. My friend liked that. It was kind of private, but still a semi-private room. They had activities. My friend played bingo, and she enjoyed doing that. Someone had to help her with that because of her physical condition. My friend has an essential tremor, so she couldn't play it by herself. But somebody was there to help her, and she appreciated that very much.

Alice

3

June 29, 2023

I am a friend or relative of a current/past resident

My husband stayed at Alden of Waterford for rehabilitation. They were very low-staffed. The staff was very slow getting to the patients. He had a couple of bad experiences there. When the patient hit the nurse buzzer, it would take them an hour or more to get to the patient. I live about 5 minutes from the place, and I would have to come there to take care of what he needed. The staff was very unorganized. It was just a bad experience. He liked the food though, and it was good. The room he was in, the first three weeks he was there, the heat was blowing and it was like hell in there. It took a doctor to come in there and feel the heat and had someone come there to fix it. It's just bad. I wouldn't recommend anyone to go there.

Msmith6747

5

February 28, 2018

I am/was a resident of this facility

I have been a resident of a two bedroom villa for the last four years. This complex is wonderful; I can’t imagine living any other place. We have several ponds along our walking paths which are stocked with a swan couple every spring. We all look forward to the hatching of the baby swans and watching how quickly they grow. My patio faces one of the pond and provides a beautiful view. I feel very safe living here and the provided transportation for shopping and going to dinner is a bonus. We do have a five star restaurant within the property as well. Management and maintenance are excellent and they do their best to accommodate every request. There are plenty of activities in the community room. We have monthly birthday parties as well as holiday parties. Occasionally we have carry in dinners and we do have some very good resident cooks.

Kim L

5

September 20, 2017

I am a friend or relative of a current/past resident

Alden of Waterford did an excellent job of caring for my father. The nurses, CNAs, and staff were compassionate and worked hard to troubleshoot any problems that came up with his care. My mother visited my dad daily and they even made sure that she was comfortable. They always had a smile and seemed to enjoy their jobs. It is very hard to make the decision to place your loved one in a nursing home, but we never regretted choosing Alden. Thank you for your kind care.

roger56

5

July 28, 2017

I am/was a resident of this facility

Staff is very friendly amd very accomodating. The PT and OT were wonderful and brought me a long way here.

amgu50

5

July 20, 2017

I am/was a resident of this facility

Excellent care and home-like atmosphere. Everyone's positive attitude really made a difference in my healing. Top notch!!

DonnaMJ

5

June 30, 2017

I am/was a resident of this facility

The staff has been most attentive and pleasant. The staff have made an effort to accommodate me.

docreese12

5

January 26, 2017

I am a friend or relative of a current/past resident

My mother was at Waterford and the staff and care were excellent. The Administrator and Director of Nursing were personally checking in on my mother and we were always well informed as to how she was progressing. The nursing staff went out of their way to accommodate us, and they even checked on my mother after she went home. I would highly recommend anyone to have rehab at Waterford

Visitor550242

5

January 11, 2017

I visited this facility

Alden Horizon was very pleasant and nice. The staff was very informative and very polite. They had activities like arts & crafts and games. The food was delicious.

mary60505

4

December 16, 2016

I am/was a resident of this facility

I was at Alden's twice and had my husband was there for a month also. I also spent a month at another nursing home facility. I had my brother at yet another area nursing home. my foster son is a current resident there.. Alden is certainly the best I have seen in this area. Yes they are sometimes understaffed but no where near what other area nursing homes are. It is a caring institution. From what I saw it is high on the ladder of what is offered in Aurora.. No one ever wishes to be in a nursing home, so no one is ever completely happy about being there. It is not home, nor are the nurses family that know what foods we like or what temperature we like our bedrooms. Keeping all that in mind I would rate this facility at 4.5 stars.and five stars if compared to one of the nursing homes I had dealings with. I recomend them over any other area nursing homes which take medicare and medicaid patients.

Jenkam

5

November 17, 2016

I am/was a resident of this facility

Was a patient there twice this year after 2 separate surgeries. I received nothing but excellent care from the nurses, aides and the therapists. Food was very good too.

L!sa52

5

October 10, 2016

I am a friend or relative of a current/past resident

After reading the reviews, I was hesitant on bringing my loved one to the facility. However, I wish I could rate it 6 stars! The staff went above and beyond for my mom. She was recovering from a surgery which kept her hospitalized for 2 weeks. She had a 3 week stay at Alden of Waterford and came back home better than ever. The therapy gym was beautiful and the therapists were extraordinary. The nurses took their time and paid so much attention to her. We will recommend this place to all.

Dtrlkl

1

September 24, 2016

I am a friend or relative of a current/past resident

Horrible!!!! In the time my father was in there he acquired 3 bedsores, and a wound on his leg from falling out of the wheelchair. He is not able to use his right hand for cutting, they brought him a chicken thigh, how did they expect him to eat it??? That's 5 star service???? You have to hunt down staff if you need anything.

allisonvdm

1

July 8, 2016

I am a friend or relative of resident

My mother went here after breaking her hip. We watched the video about their 5-star facility. Is it against the law to have such completely false advertising? It would take the nurse over an hour to answer her call for help going to the bathroom. It took three days for the administration to get back to my dad when he tried to contact them. The "5-star" food is barely one star. We got her out of there immediately.

TJ5

3

November 5, 2015

I visited this facility

When I visited Alden Horizon, there was nothing available. The staff was straightforward. It was an older community, so it didn’t seem to be a good fit as I didn’t have the same needs as them. There were a lot of people at the entrance in wheelchairs. It was just not somewhere I want to go.

Caring103511250

3

March 20, 2015

I visited this facility

Alden Horizon was very nice. We chose it because of its location, which was walking distance from my home. The people seemed very professional, very helpful, and very nice. It was convenient and very close to a hospital.

Sr. Citizen

5

January 19, 2015

I am/was a resident of this facility

I live in the villas at Alden Horizon. I have lived in this unit since it was built. Spring of 2000. It is a lovely 775 ft one bedroom, handicapped accessible unit. Maintenance is done promptly, snow is shoveled/plowed immediately, grounds are kept beautifully. Management does everything it can for us. Bus to grocery stores weekly and other shopping. Activities going on every day. Election voting is done for 4 precincts on our premises. We have a beauty shop and restaurant right here on campus. There is a drug store just outside the entrance to our complex and they deliver to our doors. AND many more conveniences.

Smceachern

1

January 14, 2015

I am a friend or relative of resident

My mother was at Alden for post surgery rehab for one month. Alden is understaffed. I was at Alden every day while my mother was there. There is little communication with the family regarding the patient's care unless you call the administration staff and ask. In-house doctors did seem to make their rounds on patients but were infrequent given post-surgery follow-up. In one month's time, my mother suffered from bed sores, dehydration, and fell out of bed. She passed away prematurely because of lack of follow-up medical attention. If a loved one is a patient at Alden, be sure to check on them daily.

Annette12

5

June 15, 2014

I visited this facility

I was very impressed with Alden Horizon. I especially like the area because it feels safe within the complex. The main room that I went into had a little library in it. The houses are connected in a semi-circle and some are priced very reasonably, but they have other options too, depending on what you want.

Cheryl M

2

October 14, 2013

I visited this facility

It was huge facility. They had apartments with kitchens. They had a bus that took them around for groceries and things

Unhappy family member

2

May 20, 2013

I visited this facility

Social Worker - Kerry at facility was the worst. She was extremely unfriendly, short, did not seem to take in interest in my fathers situation. My elderly parents had come back for a visit to the Chicago area from Az and while visiting my Dad fell and broke his left ankle. Hospital stay at Edward in Naperville was outstanding, problems began at Alden. Help was needed getting my Dad released from Alden and tranferred to facility in Arizona. Kerry the social worker at Alden was extremely rude and did not seem to know how to handle the situation. She was certainly not the patient advocate. She held up the release and transfer by at 2 days due to her incompetence. She was a nightmare to deal with and finally I had to ask for the Administrator of Alden who was not much help as well. The nurses, aids and therapists were great. Administration the worst.

For Helen

1

June 13, 2012

I am a friend or relative of resident

My Grandmother went to Alden of Waterford after a hip surgery. After arriving at Alden the nightmare began. They are completely understaffed and can not give the patients the care needed to get well. They tell you how wonderful the therapy is and say it is given 6 days a week but in truth the sit in the room waiting for hours waiting for their turn. The girls sit at their computers instead of checking on the patients to see if they need anything. I visited 6 out of 7 days a week and most day my Grandmother lay waiting for someone to change her and get her up out of bed or even get her teeth for her before noon. She contracted pneumonia, then the stomach flu and mersa while there and because of the poor care and imobility developed a pressure wound on the heel of her foot that went untreated and sent her on a downward sprial. My Grandmother was a health active woman that lived with me for the past 5 years. She was in good health for her age and died not because she fractured her hip but because of lack of care given to her at Alden of Waterford. I spoke with the doctor on staff on numerous occasions and we had a plan to manage her care but he never followed through. The day she left I spoke to the doctor about my concerns and asked him to take a look at her and his reponse was her numbers look good. She was on oxygen, and had never been before, and wasn't eating but apparently that was not cause for concern with him. She dies a few days later from the pneumonia that she had and no one seemed to care. I would not send my dog to Alden and I just want to say I am sorry to my Grandmother for not being able to see the writing on the wall at Alden. Enter at own risk is what should be posted on the wall at Alden. I wanted to give it no star rating but it would let me proceed without clicking on a star but Alden does not even deserve the star I gave it.

Social Wk Care Mngr

5

December 19, 2011

I visited this facility

This is one of the newer additions to the group of Alden facilities, which are a corporate chain. It looks a little bit different than other Aldens, has more land attached to it, and sits on its own Alden "campus" that include the nursing home, assisted living, dementia assisted living, and independent living apartments. It is far enough south of Aurora proper to feel like it is in the country somewhat. A good deal of attention has been given to the grounds and the waterfall at the entrance to the campus is sure to impress visitors. This review speaks specifically to the nursing care center, as the assisted livings are reviewed separately. Parking can be tight at times for the nursing home, but usually one can find a spot; if not, then one has to park in the assisted living facility lot which is about a half block or so distance away. The building sits on a small "˜hill', so that there one must traverse either stairs or a long, switchback wheelchair ramp to enter. The surrounding outdoor space is comprised of the Alden campus, and then backs up to a residential subdivision, so if one desires to go for a walk there is plenty of space to do so. The lobby is tastefully decorated and appears upscale and modern. There are nice common areas on each floor of the facility that are set up well to allow residents to relax and/or to allow families to visit outside of the rooms. There is also a lower level that has additional common areas including an ice cream parlor. Rooms are slightly above average in size and have nice, upscale built-in wardrobes and quality fixtures. There is space to bring in some, though limited amount of personal items. The food is above average in appearance, variety, and tastefulness and rarely generates resident complaints. Care staff is responsive and attentive, though like most facilities it is not unheard of to have to wait sometimes to receive requested help. The short term rehab program is also good and well regarded in the local community, with professional and skilled staff. While not perfect, it does seem to have succeeded in being just a little bit fancier than most of the other Alden facilities, and it has improved some over time since it opened. If four and a half were allowed, that would be the most appropriate rating in my opinion, but giving them the benefit of the five star since the aesthetics are so nicely done.

ek

2

April 2, 2008

I visited this facility

DO NOT UNDER ANY CIRCUMSTANCES HAVE ANY RELATIVE ENTER THIS FACILITY. The "rehab" is horrible, non sanitary, and they force resident to wet and soil themselves rather than assist them to the restroom. This causes bedsores. Both my family members have gotten serious, life threatening infections here based on atrocious careworkers.

What you can do with Caring

  • Search the Caring database

    Quickly search the largest online senior living and senior care directory

  • Read reviews and expert guidance

    Read our authentic consumer reviews and content by experts

  • Speak to a Family Advisor for free

    Guided, expert advice to find the best community or agency for you

  • Take a tour to decide yourself

    We’ll help you book tours or get in touch with local agencies

Costs for Alden of Waterford in Aurora, Illinois

Independent Living

Independent Living is for those who desire the feel of a private residence with the amenities and activities available in a planned community, such as fitness classes, game nights, and group excursions. Services such as cleaning and groundskeeping are often available.

$499

Starting Price

Services and Amenities of Alden of Waterford in Aurora, Illinois

General

  • Resident Capacity: 99

Medicare

  • Health

    4.0

  • Overall

    5.0

  • Quality

    5.0

  • Staff

    4.0

Medicare Provider Number: 146008
    Ownership Type: For profit - Corporation
    Rating Date: 9/1/2023

About Alden of Waterford in Aurora, Illinois

Map of Alden of Waterford

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