The Lodge at Fairway Forest

spiritfly

A loving friend of mine was admitted here. The entire situation has been heartbreaking. There is very little effort from the staff to help and assist her do things, and very little interaction. Aside from the necessary assistance, there is no attempt from caregivers to engage themselves with her. Many of The caregivers behave in a manner where what they’re doing is just an inconvenient chore, rather than out of care for the person. The actual care itself seems to be lazy and incompetent. She’s lifted and transferred in a lazy manner by multiple caregivers, and she’s actually been dropped once already resulting in a bruise (which will be addressed by other friends to the proper agency). There is a lack of expediency when it comes to issues within the room and with care. Examples include a toilet running issue that took multiple days to address and they still haven’t tended to other things like her television box. After many months, she still isn’t able to flip through channels and watch the shows she likes. We are talking about a basic amenity here!! There have been multiple times to address problems with her call button, and when it is working, it can take help an excessive amount of time to get there. When going to the bathroom, she is left on the toilet alone to the point where her bottom starts to hurt, and she has to call out saying she’s done. I could list more examples, but you get the idea. Bottomline, she seems to be treated like an inconvenience who they are required to put up with. That’s the main feeling I come away with in all of this, and the one big point I want to stress in this review. It really is heartbreaking seeing my friend reside at this place.