Courtyard at Coeur d'Alene

Offers Assisted Living, Independent Living, and Memory Care

13 Reviews
2100 E Sherman Avenue, Coeur D Alene, ID 83814
Call (800) 385-2527
Courtyard at Coeur d'Alene (800) 385-2527

Reviews of Courtyard at Coeur d'Alene

13 Reviews Write a review
Food
(5 Reviews)
Staff
(7 Reviews)
Facility
(7 Reviews)
Activities
(4 Reviews)
Value
(5 Reviews)

Assisted Living Reviews for Courtyard at Coeur d'Alene

January 18, 2019

By loving daughter010819

I am a friend or relative of a current/past resident

Courtyard at Coeur d'Alene is a lovely place, and I like the layout because they have a secure courtyard that is surrounded by the various buildings and even though the weather is not great, my mom likes to go out there. She can walk with her walker around the perimeter, and it's mostly covered. It's very nice. The staff seems to be caring, and they work really hard to meet people's needs. The only thing that's not so great is that they seem to be understaffed. I've eaten two meals there, and they were fine and smelled good. They have a lot of musicians who come in. There's a lot of effort put into what they provide. It's a good value.

Provider Response

Hi, thank you for taking the time to share your review, your opinion is very important to us. Did you know we have a Facebook page with pictures of our residents and their interesting activities? (The link to the Facebook page is on our website). Please feel free to contact with any and all questions. We hope you have a wonderful day and we hope to see you at one of our upcoming activities!

July 17, 2017

By Deborah

I visited this facility

Courtyard at Coeur d'Alene had small buildings and a courtyard, both of which were nice. The people who gave me the tour were nice and the place is clean. It's on a busy road and it didn't have a memory care unit, so if something else comes up at this place you'd have to leave.

Provider Response

Thank you very much for taking the time to leave us this positive 4 star review. We appreciate it and we are glad to hear that you had a pleasant experience. We are always more than happy to assist you if anything else comes up. If you have any further questions, please don't hesitate to reach out!

May 25, 2016

By Nancy382428

I visited this facility

We liked Courtyard. The staff was very friendly, and the place was very clean and very nice. It was the best place of all of them. They had four building and each one had its own dining area with a chef that oversaw all of the cooking. The rooms were lovely, and there was a spa for bathing. It was assisted living and had lots of activities, like card playing, music, and people who came in to play music or read. They took them places on a bus.

Provider Response

Thank you for your positive review!

March 25, 2015

By Caring5469

I visited this facility

My mom is at Courtyard at Coeur d'Alene. We chose them because my mom thought it was pretty. The staff is awesome, but they struggle so they could do better definitely. The rooms are nice, and the setup is fabulous. It is more home-set setting. I like the set up. They have an activity calendar, but it doesn't usually get followed. They just don't have that many activities. They need to keep up with the program that they present.

Provider Response

Hi, thank you for your review. We appreciate you taking the time and we are sorry to see that you only rated us 3 stars. We will share these comments with the staff and make positive changes. We have a Facebook page and post images to it weekly. The link to the page is on our website. Thank you again for sharing.

March 19, 2015

By Caring107905350

I visited this facility

I put my mother at The Courtyard, but she got ill and passed away months ago. The rooms were adequate, but the care wasn't. The food was fine. They didn't care for her.

Provider Response

We value our residents and families and appreciating you sharing your comments. We are very sorry about the passing of your mother, please accept our deepest condolences.

See all Assisted Living reviews (10) See fewer reviews

Memory Care Reviews for Courtyard at Coeur d'Alene

Get Costs

Questions about Courtyard at Coeur d'Alene

What ongoing training does the staff receive in dementia care?

Dementia care training starts at orientation and continues throughout the staffs’ tenure. Onboarding includes 26 hours of Dementia and Assisted Living care training with 3 – 5 days of hands-on training. Ongoing training is comprised of computer-based learning (8 additional hours per year); hands-on live classroom training (4 hours per year); and monthly in-service events led by the registered nurse, executive director, or a third party vendor.

Describe the overall population of assisted living residents at Courtyard at Coeur d'Alene. What is their average age? What are their favorite things to do?

The Courtyard at Coeur d'Alene has a large variety of residents ranging from as young as 65 to as old as 100.

What programs or activities does Courtyard at Coeur d'Alene offer to enrich residents' well-being?

Our residents enjoy many favorite things such as exercise programs, shopping trips, trips to local theaters, lunch outings, musical entertainment, watercolor classes, bowling, bingo and much, much more!

What places are near Courtyard at Coeur d'Alene or within walking distance for assisted living residents to enjoy?

The Courtyard at Coeur d'Alene is located on Sherman Ave just off of I90. We are surrounded by residential neighbors as well as some local businesses. Moments from Coeur d'Alene main street and Resort!

What transportation services does Courtyard at Coeur d'Alene offer to assisted living residents?

Pacifica offers trips to local shopping centers, restaurants, attractions, medical appointments and more.

What makes the chef or dining program at Courtyard at Coeur d'Alene exceptional? What kind of menu can assisted living residents expect?

The Chef prepares meals that not only look great, but also taste great. Residents are encouraged to let us know their likes and dislikes so that we can tailor the meals to everyone's liking.

What safety features or security measures does Courtyard at Coeur d'Alene offer to assisted living residents?

All residents apartments and bathrooms have emergency pull cords. In addition, our home-like cottage style living allows for a staff member to be available immediately if requested.

How does Courtyard at Coeur d'Alene keep residents' families informed about their loved ones?

We keep our residents' families informed about their loved ones in a variety of ways which include frequent care conferences, ED Meet & Greets, phone calls, emails etc.

What is the care staff-to-resident ratio at Courtyard at Coeur d'Alene during daytime and nighttime hours?

The Courtyard at Coeur d'Alene is a community that truly reflects person centered care and a home like environment. Our intimate setting allows for at least one staff member to be around 24 hours a day.

If Courtyard at Coeur d'Alene accepts dogs or cats, what indoor/outdoor areas can they enjoy?

Assisted Living Residents can have dogs or cats, if they can maintain the care of their pet.

What ongoing senior care training does the staff receive?

Staff are provided ongoing training on CPR, First Aid, Infection Control, Emergency Preparedness, Personal Care, Customer Service and many more. Dementia care training starts at orientation and continues throughout the staffs’ tenure. Onboarding includes 26 hours of Dementia and Assisted Living care training with 3 – 5 days of hands-on training. Ongoing training is comprised of computer-based learning (8 additional hours per year); hands-on live classroom training (4 hours per year); and monthly in-service events led by the registered nurse, executive director, or a third party vendor.

How many staffers are on duty in the daytime and overnight?

During the day, our staff includes a registered nurse, a med tech, caregivers per cottage, an activities director, and other ancillary staff, such as kitchen, maintenance, and administration personnel. Our overnight staff is comprised of a med tech, caregivers per cottage, and a nurse on-call.

What safety features or security measures does Courtyard at Coeur d'Alene provide to protect residents who wander?

Our community has a luxurious courtyard filled with flowers and greenery that secures each of our cottages.

What programs or activities does Courtyard at Coeur d'Alene offer to keep residents engaged? How does the staff engage residents' long-term memories?

Pacifica Senior Living offers a robust activities program staffed by an activities director. Group activities including, but limited to, exercise, gardening, movies, baking, and singing are scheduled seven days a week. Additionally, individual one-on-one activities, such as manicures and jewelry making, are ongoing throughout the day. Long-term memories are engaged through activities specific for long-term stimulation and reminiscing with memory books. Other activities include, but are not limited to, live music, dance groups, birthday parties, dance parties, ice cream parties, and holiday parties.

Who assesses residents' health and cognitive functioning? How often is that assessment repeated?

The registered nurse assesses each resident every 90 days. After the resident has had his/her assessment, a care conference is scheduled with the family/Power of Attorney and resident to meet with the executive director, registered nurse, and activities director.

What techniques does Courtyard at Coeur d'Alene use to support memory care residents during mealtimes?

As Pacifica Senior Living practices individual person-centered care, techniques vary per resident and are meant to be independent appropriate.

How does Courtyard at Coeur d'Alene keep residents' families informed about their loved ones' health?

At 30 days after move-in and every 90 days thereafter following the assessment by the nurse, a Care Conference is conducted between the family or Power Of Attorney, Associate Executive Director and resident if they wish to attend. Intermittently, health concerns are communicated as they may arise. The Care Conference, scheduled every 90 days, is the most formal communication with families regarding a loved one’s health. Families can simply call us and mostly every manager could provide them with an update on the condition of their loved one. However, Pacifica Senior Living maintains an up-to-date Facebook and distributes a monthly newsletter with a wealth of information regarding the community and its residents.

Describe the neighborhood around Courtyard at Coeur d'Alene. Is it located in a residential neighborhood, a business district, a rural setting, or other type of locale?

The Courtyard at Coeur d'Alene is located on Sherman Ave just off of I90. We are surrounded by residential neighbors as well as some local businesses.

Is Courtyard at Coeur d'Alene affiliated with a hospital if more care is needed?

Although Pacifica Senior Living does not have a corporate affiliation with a hospital, our community works closely with all local hospitals.

Costs for Courtyard at Coeur d'Alene

Cost of Assisted Living

Obfuscated cost

Starting Price

Click to unlock price

Cost of Memory Care

Obfuscated cost

Starting Price

Click to unlock price

Photos of Courtyard at Coeur d'Alene

Get Costs

Services and Amenities of Courtyard at Coeur d'Alene

Costs

  • Rent Plus Care Fees
  • Fee Structure Extra: We Offer A Month To Month Rental
  • Assisted Living Starting At: $4200/month
  • Memory Care Starting At: $5050/month

Room and housing options

  • Companion Suites: We Do Not Offer Companion Suites
  • Studio Apartments

Dining options

  • In Room Kitchens
  • Dining Room Shared Meals
  • Dining Extra: Private Dining Room

Features

  • Beauty Barber Shop
  • Resident Transportation
  • Party Space
  • Tv Room
  • Garden And Patio
  • Resident Parking
  • Security Gate
  • Features Extra: Library

Cleaning services

  • Laundry For Linens
  • Housekeeping
  • Laundry For Clothing

Technology and entertainment

  • Cable In Rooms
  • Wifi
  • Technology Extra: Emergency Call System

Health services

  • Skilled Nursing
  • Medication Management
  • Physical Therapy
  • Nurse On Staff: Yes

Activities

  • Offsite Activities
  • Music
  • Games
  • Stories
  • Religious Services
  • Lectures Discussions
  • Book Clubs
  • Fitness Room
  • Gardening
  • Cooking
  • Arts And Crafts

Financial guidance

  • Va Benefits Consultation

Guest services

  • Guest Parking
  • Guests At Mealtime

Diet

  • Kosher
  • Vegetarian

Languages

  • English

General

  • Resident Capacity: 64
  • Minimum Age: 66
  • Pets: Yes

Range of services

  • Physical Therapy
  • Occupational Therapy

Types of care

  • Walking Wheelchair Assistance

Licenses

  • Licenses: RC-1065
  • State Licenses: RC-1065
Get Costs

About Courtyard at Coeur d'Alene

In Northern Idaho you will find The Courtyard at Coeur d' Alene, offering seniors a warm, cozy community with all the comforts of home. Residents, friends and family enjoy the large courtyards with beautifully landscaped grounds, square foot gardens, water features and flower gardens.

Assisted living and enhanced care at The Courtyard will exceed your expectations; we take great pride and pleasure in exceeding the expectations of our residents with our outstanding care and exceptional culinary offerings. Assisted living is designed to promote the independence and dignity of seniors by providing assistance with activities of daily living such as bathing, dressing, ambulating and medication reminders, in a residential setting.

What Makes Us Special

We offer a community of 4 homelike cottages and a large courtyard area that is absolutely beautiful during each season and includes a large koi pond.

Get Costs

Map of Courtyard at Coeur d'Alene


Get Costs

Get Costs

Courtyard at Coeur d'Alene


  • By clicking "Get Costs", you agree to our Terms of Use, our Privacy Policy, and our Agreement to be Contacted by Telephone. You also consent that we, or our partner providers, may reach out to you about senior living solutions or Medicare insurance using a system that can auto-dial; however, you do not need to consent to this to use our service.