Questions about Courtyard at Coeur d'Alene
What ongoing training does the staff receive in dementia care?
Dementia care training starts at orientation and continues throughout the staffs’ tenure. Onboarding includes 26 hours of Dementia and Assisted Living care training with 3 – 5 days of hands-on training. Ongoing training is comprised of computer-based learning (8 additional hours per year); hands-on live classroom training (4 hours per year); and monthly in-service events led by the registered nurse, executive director, or a third party vendor.
Describe the overall population of assisted living residents at Courtyard at Coeur d'Alene. What is their average age? What are their favorite things to do?
The Courtyard at Coeur d'Alene has a large variety of residents ranging from as young as 65 to as old as 100.
What programs or activities does Courtyard at Coeur d'Alene offer to enrich residents' well-being?
Our residents enjoy many favorite things such as exercise programs, shopping trips, trips to local theaters, lunch outings, musical entertainment, watercolor classes, bowling, bingo and much, much more!
What places are near Courtyard at Coeur d'Alene or within walking distance for assisted living residents to enjoy?
The Courtyard at Coeur d'Alene is located on Sherman Ave just off of I90. We are surrounded by residential neighbors as well as some local businesses. Moments from Coeur d'Alene main street and Resort!
What transportation services does Courtyard at Coeur d'Alene offer to assisted living residents?
Pacifica offers trips to local shopping centers, restaurants, attractions, medical appointments and more.
What makes the chef or dining program at Courtyard at Coeur d'Alene exceptional? What kind of menu can assisted living residents expect?
The Chef prepares meals that not only look great, but also taste great. Residents are encouraged to let us know their likes and dislikes so that we can tailor the meals to everyone's liking.
What safety features or security measures does Courtyard at Coeur d'Alene offer to assisted living residents?
All residents apartments and bathrooms have emergency pull cords. In addition, our home-like cottage style living allows for a staff member to be available immediately if requested.
How does Courtyard at Coeur d'Alene keep residents' families informed about their loved ones?
We keep our residents' families informed about their loved ones in a variety of ways which include frequent care conferences, ED Meet & Greets, phone calls, emails etc.
What is the care staff-to-resident ratio at Courtyard at Coeur d'Alene during daytime and nighttime hours?
The Courtyard at Coeur d'Alene is a community that truly reflects person centered care and a home like environment. Our intimate setting allows for at least one staff member to be around 24 hours a day.
If Courtyard at Coeur d'Alene accepts dogs or cats, what indoor/outdoor areas can they enjoy?
Assisted Living Residents can have dogs or cats, if they can maintain the care of their pet.
What ongoing senior care training does the staff receive?
Staff are provided ongoing training on CPR, First Aid, Infection Control, Emergency Preparedness, Personal Care, Customer Service and many more. Dementia care training starts at orientation and continues throughout the staffs’ tenure. Onboarding includes 26 hours of Dementia and Assisted Living care training with 3 – 5 days of hands-on training. Ongoing training is comprised of computer-based learning (8 additional hours per year); hands-on live classroom training (4 hours per year); and monthly in-service events led by the registered nurse, executive director, or a third party vendor.
How many staffers are on duty in the daytime and overnight?
During the day, our staff includes a registered nurse, a med tech, caregivers per cottage, an activities director, and other ancillary staff, such as kitchen, maintenance, and administration personnel. Our overnight staff is comprised of a med tech, caregivers per cottage, and a nurse on-call.
What safety features or security measures does Courtyard at Coeur d'Alene provide to protect residents who wander?
Our community has a luxurious courtyard filled with flowers and greenery that secures each of our cottages.
What programs or activities does Courtyard at Coeur d'Alene offer to keep residents engaged? How does the staff engage residents' long-term memories?
Pacifica Senior Living offers a robust activities program staffed by an activities director. Group activities including, but limited to, exercise, gardening, movies, baking, and singing are scheduled seven days a week. Additionally, individual one-on-one activities, such as manicures and jewelry making, are ongoing throughout the day. Long-term memories are engaged through activities specific for long-term stimulation and reminiscing with memory books. Other activities include, but are not limited to, live music, dance groups, birthday parties, dance parties, ice cream parties, and holiday parties.
Who assesses residents' health and cognitive functioning? How often is that assessment repeated?
The registered nurse assesses each resident every 90 days. After the resident has had his/her assessment, a care conference is scheduled with the family/Power of Attorney and resident to meet with the executive director, registered nurse, and activities director.
What techniques does Courtyard at Coeur d'Alene use to support memory care residents during mealtimes?
As Pacifica Senior Living practices individual person-centered care, techniques vary per resident and are meant to be independent appropriate.
How does Courtyard at Coeur d'Alene keep residents' families informed about their loved ones' health?
At 30 days after move-in and every 90 days thereafter following the assessment by the nurse, a Care Conference is conducted between the family or Power Of Attorney, Associate Executive Director and resident if they wish to attend. Intermittently, health concerns are communicated as they may arise. The Care Conference, scheduled every 90 days, is the most formal communication with families regarding a loved one’s health. Families can simply call us and mostly every manager could provide them with an update on the condition of their loved one. However, Pacifica Senior Living maintains an up-to-date Facebook and distributes a monthly newsletter with a wealth of information regarding the community and its residents.
Describe the neighborhood around Courtyard at Coeur d'Alene. Is it located in a residential neighborhood, a business district, a rural setting, or other type of locale?
The Courtyard at Coeur d'Alene is located on Sherman Ave just off of I90. We are surrounded by residential neighbors as well as some local businesses.
Is Courtyard at Coeur d'Alene affiliated with a hospital if more care is needed?
Although Pacifica Senior Living does not have a corporate affiliation with a hospital, our community works closely with all local hospitals.