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Courtyard at Coeur d'Alene

2100 E Sherman Avenue, Coeur D Alene, ID 83814

(800) 558-0653

Verified Partner

4.11

(17 reviews)

Offers Assisted Living, Independent Living, and Memory Care

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Reviews of Courtyard at Coeur d'Alene in Coeur D Alene, Idaho

4.11

(17 reviews)

  • Facility

    4.5

  • Staff

    4.5

  • Food

    4.5

  • Activities

    4.6

  • Value

    4.7

jmandel

5

November 6, 2023

I am a friend or relative of a current/past resident

The facility is great with a lot of friendly staff. They are very helpful and their communication is great!

Gina

3

July 7, 2023

I visited this facility

The people at Courtyard at Coeur d'Alene were friendly. It's unfortunately located adjacent to a cemetery. That initial curbside appeal was not the same as the other place we toured. The rooms were very small and had just one very small closet. The bathrooms were shared. There was private toilet for each little space, but showering was shared. It was just very dark. It felt almost like basement lighting. It was not a very cheerful place. It was clean, but not very pleasant. They had activities, but not nearly as many as the other place. Some of the things that we asked for, instead of having daily options, they were just once a week or something. The outdoor space and the common area were really nice. I just think that the individual space for people seemed really small.

Provider Response

Thank you for taking the time to tour the Courtyard at Coeur d'Alene. Selecting the right fit for your loved one is not an easy task and we appreciate that you considered us. If your circumstances change, we would love to have another opportunity with you.

Teri

3

November 13, 2022

I visited this facility

Courtyard at Coeur d'Alene was set up with just a small bedroom and a half bath in most of the rooms. One or two rooms I think had to have had a shower. There was no kitchenette and no separate living area. It was kind of dark, and it just seemed kind of dreary and sad. But it was a completely different level of care than what we were looking for. It's more like a hospital setting, and the place where my mother finally chose to go is more like a hotel setting. For what they do, they are fine, it's just that I wasn't looking for that type of facility.

David

5

October 29, 2022

I visited this facility

I visited Courtyard at Coeur d'Alene, and that one was pretty good. The rooms were all nice. The facility where everybody lives, they have 16 people per unit. They got so many different buildings just like that in the same area. They had a nice big courtyard and a place for fish. It's goldfish that they had in there, and it's kind of nice for the people to look at. They had a nice barbecue area. The parking is pretty full, but we found a place to park, it's pretty decent. They had a barbershop. They had little grab bars down the hallways and stuff. The bathroom areas were really good, you can take a wheelchair and go right into the shower stall. It's a pretty decent place, it was clean and everything. They were in there doing activities with people when I walked through. I talked to the gal who does the activities, and she seems nice.

Provider Response

Hello David, thank you for sharing your positive review about your experience. The team dedicate itself to providing the highest quality, independent living, assisted-living, and memory care. We follow a person center approach to care, which allows us to get to know the needs, preferences, and desires of each resident in our community. By building better connections and strong relationships, we can respond to and support all residents in the ways that serve them best. We look forward to seeing you around the community and welcome you to join in our activities. Please reach out if you have any questions, we are here to help.

careyk12

5

June 24, 2021

I am a friend or relative of a current/past resident

My dad has alzheimers and we were looking for a place to care for him. We have tried in-home care but I think the time has come to sell the house and find a place. We found the courtyard and it was love at first sight. The residents and staff are all very nice and the food is great. My dad is an eater so to hear that he loves everything is great. He stays pretty engaged, all things considered, with the games and activities that they do as well. We are so happy we found this place.

Provider Response

Hello, thank you for leaving us such a wonderful review. We are thrilled that you enjoyed your experience here; our staff will definitely be happy to read what you wrote. We put resident experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thank you again for your kind words and we look forward to seeing you again.

rp53

5

June 24, 2021

I visited this facility

We did a tour here for my dad and I loved it. The Courtyard is beautiful and they just finished planting all the flowers and plants! There is a fish pond and fountains, lots to look at. I am excited to see my dad so happy looking through a place, this has not been the case everywhere we went.

Provider Response

Hello, thank you for your positive review, we are grateful to see that you feel this way! We strive to provide excellent care and service to our residents and their families at Courtyard at Coeur d'Alene. Thank you again, we hope you have a wonderful day!

cl1980

5

June 24, 2021

I am a friend or relative of a current/past resident

My mom has lived there for several years and we are so thankful that she chose the Courtyard. She loves to do the tai chi and she helps plant all the flowers when its time to do that too! The food is great and the staff are all fantastic. I would recommend the courtyard to anyone looking for senior living for their loved one.

Provider Response

Hello, thank you for your positive review, we are grateful to see that you feel this way! We strive to provide excellent care and service to our residents and their families at Courtyard at Coeur d'Alene. Thank you again, we hope you have a wonderful day!

Julie

5

May 25, 2021

I am a friend or relative of a current/past resident

When the time came to place my parents in an assisted living facility over two years ago, I knew that the quality of care and staff were the most important considerations. Based on my interactions with staff and my actual observations, I am convinced that my parents are in good hands. The pandemic caused unusual challenges but I was able to stay in frequent contact with staff so I could get updates about my parents. I feel comfortable that my parents are in a safe facility with caring people and I am glad they reside at the Courtyard.

Provider Response

Hi Julie, thank you very much for taking the time to leave us this positive review for our team at Courtyard at Coeur d'Alene. We appreciate it & so do our other reviewers at Caring. We hope to see you again soon!

N.N.

5

August 18, 2020

I am a friend or relative of a current/past resident

Our experience with Courtyard at Coeur d'Alene is good. The staff so far is very good, and we're really happy. I would highly recommend this community. My dad's room is large, clean, and spacious. The location is very convenient, it has very nice and botanical surroundings, and very nice and clean facilities. Their amenities are really nice.

Provider Response

Hello, thank you for your positive review, we are grateful to see that you feel this way! We strive to provide excellent care and service to our residents and their families at Courtyard at Coeur d'Alene. Thank you again, we hope you have a wonderful day!

The Good Wife

1

August 3, 2020

I am a friend or relative of a current/past resident

Rooms are nice, but care isn’t. I would steer clear of this place. Huge turnover of workers. My husband is now living in a wonderful place. He was acting out at the Courtyard and I did nothing but work when I visited. Now my husband is sweet and polite again and looks great. The Courtyard booted him out for his behavior, so now they owe me nearly a month’s prepayment for care. They have told me that monies are frozen, because of Covid. What? What does Covid have to do with the refund of my money. Definitely getting the run around. Not giving up, though. Contacting the state.

Provider Response

We would like the opportunity to investigate your feedback further. Please could you contact us? We'll work with you to resolve any issues as quickly as possible.

Becky

5

June 17, 2020

I am a friend or relative of a current/past resident

I am really happy with the attention my dad gets. The facility is really clean, the employees always seem very patient and kind to residents. And I am always informed in times when there are issues I need to address. Thank you!

Provider Response

Hello, thank you for your positive review, we are grateful to see that you feel this way! We strive to provide excellent care and service to our residents and their families at Courtyard at Coeur d'Alene. Thank you again, we hope you have a wonderful day!

ksparker

5

March 13, 2020

I am a friend or relative of a current/past resident

My dad’s care has been amazing! He’s been at this facility for four years. He’s had some of the same caregivers the whole time he’s been there. The care that he receives is loving and professional at the same time. I can’t imagine him living anywhere else.

Provider Response

Thank you for your positive review, we are grateful to see that you feel this way! We strive to provide excellent care and service to our residents and their families at Courtyard at Coeur d'Alene. Thank you again, we hope you have a wonderful day!

loving daughter010819

4

January 18, 2019

I am a friend or relative of a current/past resident

Courtyard at Coeur d'Alene is a lovely place, and I like the layout because they have a secure courtyard that is surrounded by the various buildings and even though the weather is not great, my mom likes to go out there. She can walk with her walker around the perimeter, and it's mostly covered. It's very nice. The staff seems to be caring, and they work really hard to meet people's needs. The only thing that's not so great is that they seem to be understaffed. I've eaten two meals there, and they were fine and smelled good. They have a lot of musicians who come in. There's a lot of effort put into what they provide. It's a good value.

Provider Response

Hi, thank you for taking the time to share your review, your opinion is very important to us. Did you know we have a Facebook page with pictures of our residents and their interesting activities? (The link to the Facebook page is on our website). Please feel free to contact with any and all questions. We hope you have a wonderful day and we hope to see you at one of our upcoming activities!

Deborah

4

July 17, 2017

I visited this facility

Courtyard at Coeur d'Alene had small buildings and a courtyard, both of which were nice. The people who gave me the tour were nice and the place is clean. It's on a busy road and it didn't have a memory care unit, so if something else comes up at this place you'd have to leave.

Provider Response

Thank you very much for taking the time to leave us this positive 4 star review. We appreciate it and we are glad to hear that you had a pleasant experience. We are always more than happy to assist you if anything else comes up. If you have any further questions, please don't hesitate to reach out!

Nancy382428

5

May 25, 2016

I visited this facility

We liked Courtyard. The staff was very friendly, and the place was very clean and very nice. It was the best place of all of them. They had four building and each one had its own dining area with a chef that oversaw all of the cooking. The rooms were lovely, and there was a spa for bathing. It was assisted living and had lots of activities, like card playing, music, and people who came in to play music or read. They took them places on a bus.

Provider Response

Thank you for your positive review!

Caring5469

3

March 25, 2015

I visited this facility

My mom is at Courtyard at Coeur d'Alene. We chose them because my mom thought it was pretty. The staff is awesome, but they struggle so they could do better definitely. The rooms are nice, and the setup is fabulous. It is more home-set setting. I like the set up. They have an activity calendar, but it doesn't usually get followed. They just don't have that many activities. They need to keep up with the program that they present.

Provider Response

Hi, thank you for your review. We appreciate you taking the time and we are sorry to see that you only rated us 3 stars. We will share these comments with the staff and make positive changes. We have a Facebook page and post images to it weekly. The link to the page is on our website. Thank you again for sharing.

Caring107905350

2

March 19, 2015

I visited this facility

I put my mother at The Courtyard, but she got ill and passed away months ago. The rooms were adequate, but the care wasn't. The food was fine. They didn't care for her.

Provider Response

We value our residents and families and appreciating you sharing your comments. We are very sorry about the passing of your mother, please accept our deepest condolences.

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Costs for Courtyard at Coeur d'Alene in Coeur D Alene, Idaho

Assisted Living

This level of care provides support for those who need help with personal care needs such as cleaning, bathing, and dressing. Residents selecting this level of care are treated to many amenities in a home-like atmosphere, while getting support in their daily lives.

$3,850

Starting Price

Memory Care

Memory Care is specifically designed to meet the needs of those with Alzheimer's or other forms of dementia. Specially trained staff members assist with activities of daily living (such as bathing and dressing) and provide therapies to slow further loss of cognitive abilities.

$3,995

Starting Price

Services and Amenities of Courtyard at Coeur d'Alene in Coeur D Alene, Idaho

Costs

  • Rent Plus Care Fees
  • Fee Structure Extra: We offer a month-to-month rental

Room and housing options

  • Companion Suites: We do not offer companion suites
  • Studio Apartments

Dining options

  • In Room Kitchens
  • Dining Room Shared Meals
  • Dining Extra: Private Dining Room

About Courtyard at Coeur d'Alene in Coeur D Alene, Idaho

In Northern Idaho you will find The Courtyard at Coeur d' Alene, offering seniors a warm, cozy community with all the comforts of home. Residents, friends and family enjoy the large courtyards with beautifully landscaped grounds, square foot gardens, water features and flower gardens.

Assisted living and enhanced care at The Courtyard will exceed your expectations; we take great pride and pleasure in exceeding the expectations of our residents with our outstanding care and exceptional culinary offerings. Assisted living is designed to promote the independence and dignity of seniors by providing assistance with activities of daily living such as bathing, dressing, ambulating and medication reminders, in a residential setting.

Map of Courtyard at Coeur d'Alene

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Caring.com

Caring.com is a leading online destination for caregivers seeking information and support as they care for aging parents, spouses, and other loved ones. We offer thousands of original articles, helpful tools, advice from more than 50 leading experts, a community of caregivers, and a comprehensive directory of caregiving services.

 

The material on this site is for informational purposes only and is not a substitute for legal, financial, professional, or medical advice or diagnosis or treatment. By using our website, you agree to the Terms of Use and Privacy Policy

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