Cameron Hall of Canton

It has taken me months to be able to sit and write this review as I am dreading reliving the horrors I experienced after moving my grandmother into Cameron Hall of Canton. I apologize if it could have helped someone sooner. After losing her only 2 sons, and caregivers, within a year I had to move my sweet 92 yo grandmother into an assisted living. I spent a lot of time researching homes in the area as I wanted her close by. Cameron Hall seemed like a great place and very close to me. She moved in the beginning of February, mobile and in pretty good spirits. Our biggest issue was getting her to eat sufficiently. The first 3 weeks seemed to go OK. There were issues with her getting her meds on time and such but nothing serious and nothing I couldn’t handle by just running up there. Towards the end of February, she hurt her back trying to help a wheelchair bound woman get her wheelchair unstuck. Everything went downhill quickly from here. Now she bed ridden and in constant pain. At this point I had never received a call from Cameron Hall telling me that she hurt her back. My grandmother and the members of her hospice were the only one contacting me to let me know what was going on. Even though Cameron Hall is being PAID for this service. She was eating much less than before and I counted on the staff to try to entice her to eat. At the very minimum to let me know that she wasn’t. But I still had never heard from Cameron Hall. Come March, corona-virus has set in and the facility is locking down. On March 9 she called to tell me that she had horrible back pain and wasn’t getting any relief. The med staff told me that they couldn’t give her her morphine due to policies but, due to Covid, I wasn’t supposed to go in the building. After raising cane, they let me get in to give her her morphine. I blew her a kiss and told her how much I loved her. I couldn’t hug or kiss her and this would be the last time I saw her alive. I contacted the Manager of Resident care and expressed my concerns. At first I was given all sorts of excuses and eventually was told they COULD in fact give her the morphine and I was promised that she would be taken care of and that this would not happen again. On March 14th she called at 11:30am to tell me that she hadn’t gotten ANY of her morning meds, much less pain meds. 11:30!!!!!!! This should have happened around 8am. She was in tears and obviously bad pain. I spoke with a med tech who told me that she was the only med-tech on staff at the time and she was trying to take care of other residents who had fallen and had to go to the hospital. Yes, I am serious… she said that. After this I was ready to bring her to my house or move her but due to Covid, my options were not many. I contacted the Resident Care Manager again. She apologized and told me that the med-tech shouldn’t have told me that and she would get this resolved. I didn’t have any faith at this point and was counting on her hospice, who I was NOT paying thousands a month to help me ensure she was taken care of. There were a handful of other incidents over the next 10 days. Keep in mind I still have NEVER received a call from Cameron Hall to tell me anything. On March 24th she called me about 11am, still bed ridden with severe back pain and now sick to her stomach. She said she couldn’t stop throwing up. Imagine the pain for a 90lb 92 yo woman with back pain… She said the nurse had told her over an hour ago that she would be back with meds but never came back. She was crying and sounded so very weak. (This is so hard to write) I called and asked AGAIN why and was told they were going to investigate and get her taken care of. I tried calling my grandmother back many times between that call and 5pm. I also thought I would hear from Cameron Hall to let me know what was going on. I tried calling them back but couldn’t get anyone to answer there either. At 5pm, her hospice team, NOT Cameron Hall called to tell me that she had passed. I NEVER received a call from Cameron Hall about her care

Cameron Hall – Canton was nice and I liked it. There were actually some men there as well as women. The facilities were very nice and the rooms were fairly spacious. The community leader was very knowledgeable and nice. The staff was very nice. I didn't see anything I didn’t like. It was an older facility, so it wasn't as super clean as a brand-new facility.

My mom will be moving into Cameron Hall this weekend. It's nice and well-maintained. The staff who helped me was very helpful. They had many activities on their schedule.

I visited Cameron Hall in Canton, and I liked it better than other places. It was all one level, the parking was better, but it was more assisted living. It was very clean, the people were very nice, upfront, and everybody seemed very friendly. They would not deliver her meals, and unless she was sick, she would have to come to the dining hall. The staff was very nice, and very pleasing to talk to. They were all very professional, and I cannot say enough nice things about them.

Cameron Hall is our number one choice. I really liked the rooms because it didn't feel like a small dorm room and felt really comfortable. The staff seemed like they were interested in the members of the community. They have all kinds of activities on- and off-campus, like bingo and cards. We were offered a very informative seminar for VA benefits. They even served us food, which was made on-site and tasted delicious.

The tour at Cameron Hall was short and fast. The staff wasn’t as friendly; that made us make the decision as our mother in law was going to be in the Alzheimer’s memory care. While we were sitting talking with the lady, there was a lady that came in. They had activities for the residents, but we were not given a calendar.

The rooms at Cameron Hall were very nice. I was interested in the memory care part, and I was very impressed with it. The personnel were very professional, seemed to know exactly what they were talking about, and care about the patients and were interacting with them. I was impressed with the activities, the facilities, the common areas, and the gardens. I really liked it. They had a beauty parlor for the ladies to go get their hair done once a week.

Cameron Hall was very beautiful, well organized, and clean. It looked like a home or a hotel instead of a facility. The director was very friendly and kind. I liked her. The rooms were large enough, very simple, and clean. The grounds were well maintained and neat. The location was hard to find but not impossible. I would absolutely recommend them to others.