Brookdale Augusta

My mother was supposed to stay in Brookdale Augusta , but it didn't work out. When we first got there, everything looked well, and everybody was nice and friendly. My mother has problems with not sleeping at night, so she would wake up at night, and she fell a couple of times. They called me to tell me that she had fallen out of the bed because the bed didn't have a railing. My mother said they took her to the dining room the first time, but since she was having problems using her fork, her own private nurse that sits with her at home began to stay there with her from 8:00 a.m. to 5:00 p.m. so she could feed her. Everything was going good as well as could be expected until we got ready to leave. My mother had just had laser eye surgery, but they lost all the drops, and they still don't know where the drops are. Also, half of her clothes were missing. The personnel were very nice. If I have another relative that was more self-sufficient, I would probably give them another chance, but it didn't work out for my mother because she was just a handful. Also she kept wanting to come home. They did take them out on trips once a week. They took them to the library and to Wal-Mart. The day I visited, they were learning to knit, and they were doing arts and crafts. The place was nice, clean, and neat, but one of the things I did not like about Brookdale is that they did not have a handicapped entrance in the front. There was no handicapped ramp and you had to go to the side.

My mom has been at Brookdale Augusta for about two years. Since they fired the guy who was running the place, it has really gone downhill. He was really affable and very nice to all the ladies, but I wouldn’t give them a very good rating right now. They could bring him back; he got everybody excited about taking care of the residents. They have a fair amount of activities, but in the two years that my mom has been there, she has not taken part in a single activity. They have a small, open area big enough for one picnic table.

My mother is in Brookdale Augusta. The staff is very courteous, and clear and concise on what they offer in terms of service. They have different activities, like Bible studies and weekly trips. They are scheduled to go to different places and do different things and have events scheduled within the facility for the occupants on a day-to-day basis. They provide transportation for doctors' appointments. If the staff does not know the answer, then they know who to speak to get the answer, but they never leave any questions unanswered. They are paying attention to details and capturing the customer's requirements. They have a person that actually comes in and provides any special needs that you have.

Brookdale Augusta was nice. It was very inviting and homey. The room was empty when I came in, so I really couldn't judge how much furniture you could have in there, but it seemed comfortable enough. The bathroom was nice. The dining room was very inviting. They had activities while I was there, and they had a lot of participation, so they probably had good activities. It had carpets and did not looked like a hospital.

Brookdale Augusta was a nice place and very clean. Everyone was very friendly. The rooms were nice, and they were all studios. They did an assessment on mom to see what level she is.

Brookdale was very nice. Basically it was the kind of layout where the people got dressed and went to a dining facility, so it’s more social. The staff were very nice and knowledgeable. I like the setup of the dining area. Sanitation was good, no odors, and it was a very nice facility.

My visit at Brookdale Place of Augusta was very nice. We like the staff there. They were very nice, very friendly, and seemingly competent. We also liked the atmosphere. It was very home-like there. The rooms were small but adequate for assisted living. They were comfortable too.

Brookdale Place of Augusta is a wonderful assisted living facility for the elderly. When I visited my Grandmother she couldn't seem more happy being there. The staff is very kind and more than enjoys helping out the elderly they are in charge of. It is up to date, and is a very high quality place, very clean. They even have scheduled events just for days where the families can visit, so not only are they providing a service for an elderly family member they also make it easy for the families of those at the facility. They also have many programs for people to join and strike up new or old hobbies. They have wonderful food, a nice garden and outside area to walk around and enjoy a beautiful day. They also have nice indoor entertainment facilities for when it is raining, or just any day you want to stay inside. They also have every practical need for an old person, showers, clothes, all that good stuff, not one area is of low quality. I highly recommend this place for anyone in the Augusta Area.