That staff here has been so helpful for the difficult transition of moving my grandmother. I live 4 hours away and I have been well informed and put at ease that my grandmother will be well cared for. The facility is nice, clean, and has excellent food. Every member of the staff I met has been welcoming and kind. The new marketing director was so patient and helpful with any and all questions I had before moving my grandmother in. He even took the time to come look at her fridge that was leaking and have it replaced with a new one very quickly! I feel at ease knowing that there is a pendant necklace that my grandmother can wear and press when she needs help with ANYTHING. Even if she needs help working the air conditioner....press the button and someone will come! I am so pleased with the service here and I am happy to report my grandmother is loving her new community and how helpful they are to her. She loves that they gave her ice cream and have Bible Study opportunities.
Augusta Gardens
Offers Assisted Living and Memory Care
16 Reviews
3725 Wheeler Rd, Augusta, GA 30909
Call
(800) 385-2527
Reviews of Augusta Gardens
Assisted Living Reviews for Augusta Gardens
March 10, 2020
I am a friend or relative of a current/past resident
January 02, 2020
I am a friend or relative of a current/past resident
Recently, we moved my aunt into memory care at the facility. From the moment she came into the facility, to the times that I get to visit, the atmosphere is extremely welcoming. The staff is friendly, well-trained, and always loving on my aunt. The other residents have warmed up to my aunt as well, and definitely have a supportive community in memory care for her. My family even stopped in for lunch and the food was amazing. I admit i did not expect much when I heard she was moving into an assisted living home, but everything has been above our expectations and I highly recommend anyone to come and visit.
May 30, 2019
I visited this facility
Recently, My wife and I took a tour of this facility in search of a home for her mother. We have been across many facilities in the area and nothing really stood out from any of them until we met the director at Augusta Gardens. She really went above and beyond to make us feel at home and had every answer for all of our questions. Yet the reason she stood out the most was because of the level of concern and sincerity she showed during our time together. The facility is older, but you can tell the staff works to keep it in shape. There was a staff member painting the outside shutters when we visited, and whatever they were cooking for lunch smelled amazing. We are leaning towards this facility because of the pride that shows that they are putting in the facility and care given during our time there.
May 13, 2019
I am a friend or relative of a current/past resident
My grandmother is a resident at Augusta Gardens. This weekend we attended the Mother's Day event that they had at the community for each of the mothers that are current residents. All that I can say is WOW! It was completely over the top, the decorations were nice, the setup was accommodating, the food was amazing, the desserts were even better, and the best part was to see how much the staff came together to make this day as special for my grandmother and the others as possible. My grandmother was completely taken back and said this was the best Mother's day that she has ever had. That's almost 70 years... I am very happy that she had a great day. Thank you to the staff for all of their hard work. it is appreciated.
April 16, 2019
I am a friend or relative of a current/past resident
My grandfather is a current resident. The facility and staff are beyond expectations and the management team maybe new, but they are fully committed to the residents and building the community. The few meals that I have had with my grandfather there have been excellent and way beyond what you would expect. Ashley has been first class with how she has handled his transition and beyond informative and helpful every step of the way. I highly recommend this community for your loved one.
December 17, 2018
I visited this facility
Lots of new staff members and management that aren’t trained and don’t know what they’re doing. Not a lot of residents and the ones there don’t seem very happy. Would not put my loved one here
April 15, 2017
I am a friend or relative of a current/past resident
Not a nice place. Is not concern with the residents or as attentative i see a different face everytime i go visit mom which makes me nervous because mom needs people around her who she is familiar seeing she is in memory care seem kind of depressing.
March 27, 2017
I am a friend or relative of a current/past resident
My mother has moved into the memory care of Augusta Gardens. I like the place very much. The people are super nice and very attentive to my mom. They know how to handle her, so she is doing very well, and she is eating very well. She is in a single room, and you provide the furniture because it doesn’t come with any furniture, but she has a window and her own bathroom with a shower. The grounds are well-kept, and the location is very convenient especially for me.
March 23, 2017
I am a friend or relative of a current/past resident
I've already placed mom in Augusta Gardens. It wasn't huge, and it was very clean, light, and airy. Everyone answered all my questions, they were very friendly and gave me a tour of the facility. It was just a nice experience. They have a lot of things going on that the residents can participate in. They get a calendar for the month that tells them where and when it is in the facility. It's pretty easy to get to everything. She seemed to like the food.
October 30, 2015
I visited this facility
I visited Augusta Gardens. They were just as nice as the other one I visited. The rooms were kind of in the small size, but if you looked at it as, like not being in a house, but just a room to just basically sleep in, then had their meals in another place and socialize in other places, its fine. I looked at the dining facility. It was very elegant. They did not go into a lot of their recreational activities. They kind of stressed more so on that they could take them on their doctor's appointments on certain days and that they would be able to help them with their medication at an additional cost and stuff like that. The staff was very informative. They explained everything and the prices. They were convenient. It was neat and clean.
November 21, 2014
I am a friend or relative of a resident
Mom is living at Augusta Gardens. The main thing why we chose this is because they allowed her to take her dog inside the facility. They do have lots of activities too, and it's close to a hospital.
August 29, 2014
I am a friend or relative of a resident
I have a relative who was at Augusta Gardens. The rooms were good, but I think they need more staff and those staff that are trained, to know how to deal with seniors. His room is very spacious and the facility is fairly clean. They have a large dining room. The facility is not crowded. They do have some activities, but he did not participate in much. I know they have singing and some games; something similar to bingo.
May 11, 2013
I am a friend or relative of a resident
We have a friend whose father is in the Augusta Gardens, and he's happy being there, so we went to check it out for my dad. I like that it is not very old, not too big, and everybody there seems to be helping out. My dad's got a lot of stuff, but his room is big enough to put it all in. The staff is helpful and friendly. But they don't have a lot of space outside for the residents to walk around.
December 05, 2012
I am a friend or relative of resident
The Director has not been at work in several days. When you need advice or some one to complain to you are directed to the Marketing Manager. I find this very disturbing because the manager can not speak for the director. There have been a few issues concerning cleanliness, medications being administered at appropriate times, morale of staff is declining and residents complaining to other residents family members about the meals. Outside activities have been reduced to one visit per week to Wal Mart. The bus that they have parked outside is rarely used for resident outings. There is very little laughter among the staff and residents in the front area. When you visit for the first time you are served a meal different from what the residents are having at the same time. You need to look at the activities calendar and notice that the main activities are bingo, trivia and moving and grooving. The majority of the time there is nothing going on.
May 29, 2012
I visited this facility
Very competent, friendly and professional staff.
November 17, 2011
I visited this facility
I just recently ,last friday went to view this place for a friend of mine since i know more about the process. I highly recommended this place because of the staff, the activities but most important the clean enviroment. I spoke with Shannon who was in charge of the alzheimers unit. Her knowledge and interaction with the residents was great to see. The residents took to her which speaks volumes. I highly recommend this place.
Questions about Augusta Gardens
What ongoing training does the staff receive in dementia care?
The staff for dementia care receives the same standards of training as every staff, yet the training is specifically geared for how to communicate, care for, and uplift our residents within Memory Care. All staff also has been trained through the Virtual Dementia Tour to allow for every staff member to get a hands-on training of exactly how dementia residents process information and function. This training is invaluable to our staff to have compassion for our residents with dementia and exactly how to love on them to uplift and encourage positive growth for them.
Describe the overall population of assisted living residents at Augusta Gardens. What is their average age? What are their favorite things to do?
Our population ranges from 60 to 100 years young! We have a positive community culture focused to preserve personal dignity and to nourish the human spirit. The warm inviting lifestyle and the superior level of personal care at Augusta Gardens are the very essence of exceptional senior living for your loved one.
What programs or activities does Augusta Gardens offer to enrich residents' well-being?
We offer physical therapy and occupational therapy through Legacy Healthcare Services inside our facility. Our residents have multiple sources of activities designed to engage their strengths and encourage growth in their weaknesses. We strive to uplift our residents to have the best quality of life. We also have an in-house beauty salon for our residents to spoil themselves on occasion. As well, we work with Augusta Medical Center to provide in-house physician visits if needed for our residents.
What places are near Augusta Gardens or within walking distance for assisted living residents to enjoy?
We have many shopping centers within distance of our facility, as well as some classic home grown restaurants for residents to enjoy. We are also conveniently located near all medical facilities.
What transportation services does Augusta Gardens offer to assisted living residents?
We offer transportation to and from doctor's appointments when needed for all residents. We also focus on many outside activities, such as shopping trips & lunch bunches to some local favorite restaurants.
What makes the chef or dining program at Augusta Gardens exceptional? What kind of menu can assisted living residents expect?
Chef Eubanks and his staff has years of experience in the Culinary Arts Industry at a variety of high end restaurants and country clubs. Chef Eubanks focuses on fresh, local ingredients to cook up meals for our residents to provide essential nutrition for our residents. We are also heavily focused on our Southern Culture and provide a menu designed around Southern Cuisine while maintain the resident's needs from various diets. Chef Eubanks signature dish is his Candied Pork Belly served with Smoked Gouda Mac and Cheese and local fresh vegetables. Do not forget to look out for the variety of cheesecakes he loves to cook up.
What safety features or security measures does Augusta Gardens offer to assisted living residents?
Augusta Gardens is structured for safety and security first. We have a 24/7 fully secured facility that focuses on keeping residents safe and allow for visitors to spend time with their family when needed. Our Memory Care unit, "The Brook", has its own designed set of security, specialized to provide safety for residents with Dementia or Alzheimer's. We also constantly train our staff on emergency preparedness and how to respond to critical situations, when needed.
How does Augusta Gardens keep residents' families informed about their loved ones?
We focus on updating families through social media, email newsletters, and calling families as needed. We work to build a partnership with families to provide care for their loved ones. We host multiple care plan meetings within the year to specially design a plan of care for each individual resident.
What is the care staff-to-resident ratio at Augusta Gardens during daytime and nighttime hours?
We follow the State of Georgia's recommendation for care staff-to-resident ratios. We offer more care staff for The Brook, our Memory Care, to make sure that we provide all supervision and care our residents need on a daily basis.
If Augusta Gardens accepts dogs or cats, what indoor/outdoor areas can they enjoy?
We do allow for household pets, if the resident can fully take care of the animal by themselves. We have a wonderful garden for them to spend time outside as well as plenty of surrounding land for long walks.
What ongoing senior care training does the staff receive?
We focus on Staff In-Service training every two weeks and all staff must have an additional 16 hours of training designed to constantly provide the tools they need to provide the best care possible for our residents. We also offer safety training classes to all of our staff for CPR/First Aid, Fire Safety, and Emergency Precautions.
How many staffers are on duty in the daytime and overnight?
We maintain a full staff 24/7 to maintain the standards of care set by the State of Georgia. Each staff member is set to certain area's every day for coverage and the management team is here on duty with the staff as well.
What safety features or security measures does Augusta Gardens provide to protect residents who wander?
Our facility remains locked at all times. With a monitoring system, secure doors, secure entry points, and trained staff, we can help redirect wondering resident's and keep them safe and secure within our facility.
What programs or activities does Augusta Gardens offer to keep residents engaged? How does the staff engage residents' long-term memories?
Our staff is trained to communicate and redirect residents to help them regardless of the situations presented with residents' long-term memories. We are trained in compassion and are able to handle each resident on a personal level with their memories. We strive to adapt and learn about our residents so that we may love on them whenever possible. Our Activities Director and Memory Care Director are trained Occupational Therapist that have a series of therapeutic activities to help encourage positive growth in our residents.
Who assesses residents' health and cognitive functioning? How often is that assessment repeated?
Every resident must have a health and cognitive assessment upon admission. We then design a personal care plan for each resident based off their needs. This assessment is repeated quarterly and we adjust their care plans as needed.
What techniques does Augusta Gardens use to support memory care residents during mealtimes?
We utilize visual stimulation and social cues to encourage our residents to eat during mealtimes. Some residents require that we are hands on to assist with mealtimes, in which we do. Each meal for memory care is designed to be enticing and engaging for residents to eat, such as finger foods, or some of their childhood favorites that they request.
How does Augusta Gardens keep residents' families informed about their loved ones' health?
We stay in contact with our residents' families with all levels of the care plan for each resident. We work in partnership to constantly keep in communication with each residents physician and pharmacies to maintain physician orders for each resident. We then work in communication with families periodically, to update them on changes, concerns, and just general progression reports.
Describe the neighborhood around Augusta Gardens. Is it located in a residential neighborhood, a business district, a rural setting, or other type of locale?
Augusta Gardens is located in a business district with mostly local restaurants, shopping centers, and medical facilities. We are located close to the interstate and easily accessible from just about any location in Augusta.
Is Augusta Gardens affiliated with a hospital if more care is needed?
Augusta Gardens utilizes our location to Doctor's Hospital for additional care for our residents, in case of emergency. We also partner with Augusta Medical Center for an in-house physician, Legacy Healthcare Services for outpatient therapy, and local Home Health or Hospice companies as those services are needed.
Costs for Augusta Gardens
Services and Amenities of Augusta Gardens
Costs
- All Inclusive Rent
- Rent Plus Care Fees
- Assisted Living Starting At: $3295/month
- Memory Care Starting At: $4500/month
Room and housing options
- Companion Suites: We Do Offer Companion Suites.
- Studio Apartments
General
- Resident Capacity: 72
- Pets: Small Pets Allowed.
Licenses
- State Licenses: 121030131
About Augusta Gardens
Welcome to Augusta Gardens, a place where your loved ones can feel like they are at home, rather than just staying in a hotel. The services we provide; homemade meals from scratch, a beauty salon, socialization activities all give our residents a sense of homeliness. For our loved ones who require extra care, we have an extensive memory care unit to help improve their quality of life and happiness. Giving the best possible care will always be our priority, Remember Who Raised You!
Our Services
Health Care Our partnership with Legacy Health Care Services allows us to provide in-house physicians, rehabilitation, cognitive maintenance services, and occupational & speech therapy. These services are available as needed to keep your loved ones in a comfortable environment.Dietary
Our kitchen provides restaurant-quality, Southern meals cooked from scratch with fresh ingredients daily. To ensure the welfare of your loved ones, we have individualized dietary plans for each resident to make sure they are getting the nutrition they need. Come try it out on your visit!Amenities
Our residents' are treated to cable, internet access, and housekeeping services included to keep rooms clean and comfortable. Outside of their rooms, your loved ones can use our library, participate in activities, and join in for group outings!Salon
Our in-house salon has a trained stylist to provide several beauty and care services. The salon offers Haircuts, Color treatments, Manicures, Pedicures, Waxing, all to make sure that residents can feel and look good.Activities
Our Activities Director finds new and fun things to do for your loved ones every week. Pet Therapy, Music Therapy, Crafts, Games, Bible Study, and Special Events with volunteers are just a few examples of activities we have offered in the past.What Makes Us Special
We offer an extraordinarily high standard of care and foster a culture of compassion. We are well established in the Augusta community.
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