Arbor Terrace at Citrus Park- AL

Denise

We chose Arbor Terrace at Citrus Park - AL for Mom because it is close to my house. Also the price was good, the facility was nice, it has all the things that you're looking for, and they have memory care for her. They checked off all the boxes. They're better for people who are somewhat able to dress themselves and make some decisions for themselves. They're not 100% like a nursing home. They are assisted living, and they have good activities for the seniors and things to keep their minds active. They have some exercise programs, chair yoga, puzzles, and games where they have to participate physically and mentally. They have a nice, large dining area, and they have a big TV where they can all watch together if they want to. They've got a room for resting to the right of the cafeteria if they get tired, because they try to keep them out of their rooms most of the day and keep them engaged and part of the community. Instead of going all the way back to their room, they have the recliners there, and it's quiet. There are a lot of tables. The chairs are easy to move because they have wheels on the front and the back ones don't have wheels. They can slide forward and backward easily but they still have stability. They serve the people at the tables, and a lot of them have secondary caregivers that they pay for privately to help with feeding and all. They try to keep them physically active so that whatever they're able to do, they can continue to be able to and possibly improve upon it. They have individual directors for each section of the facility. They have a director for the memory care. They have an individual activities director, so they focus on keeping the patients engaged and active. They have med techs who make sure that they get their daily medications when they're supposed to take them. The cafeteria has a patio off to the side, and there are big double French doors to go out to the patio. There are also chairs, trees, and fresh air, so they get in and out of the building. There are several areas where they can sit outside. The memory care is enclosed so that they can't get out. They have good security. Everybody has to sign in and sign out, and it's electronic, not a book, so you can't see who's signed in. It gives the patients a little more privacy. Private caregivers that come in have a sign-in place for them on the same electronic pad, and everybody gets to wear a temporary badge. When my mother went in there, she was wheelchair-bound, and she's getting better, where she's back using a rolling walker most of the time and a wheelchair only when she's really tired. They wheel her down to eat, too. The staff is very friendly and very knowledgeable. They had a Christmas party where the families were invited, and Thanksgiving. It always smells great, and they get plenty of food. The food is better than hospital food. It's not gourmet, but it is decent and nutritious, and there's plenty of it. The place is immaculate. The rooms are a good size. They're not too small to where they feel claustrophobic, and they're not too big. They have different-sized rooms for different needs. They have rooms where, like a husband and wife could share a room, and they have single occupancy and double occupancy. They have individual bedrooms. It's kind of group care rather than individual care. The biggest problem is that I'm having to have supplemental help there for her, and that's increasing my cost.

Reviewer#AT0215b

I chose Arbor Terrace at Citrus Park - AL for my husband, and he moved in last month. He's in the Bridges program which is a transition between assisted living and memory care. You walk into a nice lobby with a receptionist, chairs, and waiting space. It's light, with a pleasant odor, and very clean. The staff is very caring and very professional. They cover the patient's needs. There are lots of activities planned, and patients can do what they want. They have bingo, they have some outings, and exercise classes (both seating and standing). They show what they call travel videos where they take you to a place and show you all about it. And then they have other memory-type games to help patients and also allow them to go down memory lane. The food is good.

Provider Response

Sandy

Visiting Arbor Terrace Citrus Park was a good experience. The salesperson was really knowledgeable, helpful, and knew the community very well. It's a new facility, about four years old, so it looks new and well-maintained. Their light fixtures are current. Nothing's outdated. The facility itself was well-appointed. The dining room, the public living room, the bar, and the gathering room were very nicely done. The apartments were also nice and up-to-date. They have everything that you could need. I saw people playing cards, somebody enjoying the bar, and somebody setting up to play the guitar and have live music. We saw a couple of women just kind of socializing in the common areas indoors and outdoors as well. So, that was nice to see. The staff seemed caring and interested. They have patios, gardens, and a swimming pool. They don't have a large gathering area though, which was one shortfall, because my mom foresees having a larger group come to visit her now and then. So they don't have any gathering spaces for a larger group.

F.B.

My mom is in Arbor Terrace Citrus Park. It's like everyplace else, there are good things that we like about it and there are other things that we're not so happy about. All in all, she's pleased. I'm sure she wished some things were better, but all in all, she's happy. It's a very nice facility and the cleanliness is very nice. Her room is quaint, but it's nice. And the staff members are very helpful, for the most part. She said that the food could be better. They have a lot of activities, unfortunately, she hasn't done much but they encourage her to take part in the activities though she doesn't. That's just her disposition. I think it's a little expensive.

Provider Response

snt

I can’t say enough about the caring associates in Arbor Terrace citrus Park Sandy who is always on the floor assisting me when I come in and always helping of the residence I just love her the community is clean and bright energetic all of the care staff take care of all of the residents are very concerned and considerate of all the residents and take good care of family when family comes to visit I could not be happier having my grandmother placed here

Provider Response

Jersey girl 4

On our visit we were very impressed with the spacious, clean, beautiful facility. We did not have a chance to dine there but the food looked very good. There was a lot of interaction with staff and residents.. The staff were all so friendly and the sales staff were very helpful answering our questions. I'm sure when the time comes for us to give up our large home we would definitely choose Arbor Terrace as our home.

Provider Response