Community Convalescent Center

Good interaction with me as the family member. Good attention to my mom and making sure she takes her meds. I have confidence that mom is in a safe environment and that all her needs are being met

Do not. Only certain staff care to give patients the time of day. Since becoming a resident my grandmothers spirit has dwindled. Not many people give her the time of day to lift her spirits, clip her toe nails, and if you want to speak to a resident good luck. I bought my grandma a cell phone and no one cared to show her how to call me or use it. The only thing you can do to speak with them is call the front desk and see if they're around the reception area. And don't bother with speaking with nurses. They only assume they're doing the right job and are not at helpful.

This place should be shut down.............the worst place to go if you care for your loved ones,,,,,,,,,,,,,,place stinks, management has some problems that staff tries to deal with, but to tell family members about their problems is not my interest. The state needs to investigate this place for cleanliness, and other issues. Will never allow any of my family ever go there, the hospital sent my mom there cause MEDICARE pays for it, it is below a 1 star facility for sure

The facility is clean, well maintained and it doesn't smell. The administrative staff are good listeners and they're attentive to my concerns. Most of the care had been excellent. There are a few CNA's who are a little rough but when I addressed those issues with the nursing staff, I have been told they'd be addressed. They had come to change my mother's diaper and they'd leave her uncovered with the diaper off, with the curtain open and the door open. I just felt that was a little bit insensitive, but I've spoken to the nursing director who said that she will address that. In general, most of the care at Community Care Center was very good and very compassionate.