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Spring Hills Lake Mary

Offers Assisted Living and Memory Care

22 Reviews
2013, 2014, 2015, 2016
3655 W Lake Mary Blvd, Lake Mary, FL 32746
Call (800) 385-2527
Spring Hills Lake Mary (800) 385-2527
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Reviews of Spring Hills Lake Mary

22 Reviews Write a review
Food
(1 Review)
Staff
(1 Review)
Facility
(1 Review)
Activities
(Not Rated)
Value
(Not Rated)

Assisted Living Reviews for Spring Hills Lake Mary

July 20, 2018

By Joy H.

I am a friend or relative of a current/past resident

Very satisfied to see my mom grow, surrounded by a nurturing staff! Place always looks and clean and smells great despite some dated furniture. Activities are great for her, food is good, I always feel in the know. Best decision!
Provider Response
Dear Joy, Thank you for your sweet review. We appreciate the time you took to leave us feedback!

November 29, 2017

By A Visitor

I visited this facility

I was very impressed with Spring Hills Lake Mary. We had lunch there twice and the food was excellent. I liked the flexibility and the choices for what to eat. The place was designed such that most of the rooms faced an interior garden (which was really nice). There were lots of little alcoves along the hallways where there were clusters of chairs and little tables. They had a really nice arts and crafts room. They also had a lot of activities going on. The staff seemed really outstanding. They were so helpful and knew everybody by name. The residents all seemed very social and happy. It just had a really good ambience to it. This place smelled more like a home, which was good. They have a gym and a hair salon. They also have an office for home care, so that if one of the residents needs more help, they can pay somebody to come and help them. They seemed to be well setup for any medical issues that might arise. I really liked this place a lot.
Provider Response
Thank you so much for your positive feedback. We appreciate the time you took to leave a review.

May 08, 2017

By Cindy413211

I am a friend or relative of a current/past resident

Spring Hills Lake Mary is beautiful. The staff is just very friendly and caring, especially the nurses. They treat the residents so kindly, like a family. They’ve got a beautiful dining room. There are people coming in to play the piano, and they do sing-along. They play bingo, and they color. It's just a wonderful place. They serve breakfast, lunch, and dinner. They have a very nicely setup living room. Mom is in the memory care unit, and it's locked up. There is a beautiful garden where Mom can go out and sit because she enjoys being outside. My brother and I are very happy with the care that she's receiving. It doesn’t smell like an old person's home. It's like a fancy hotel. They also have apartments for residents who don’t need 24/7 nursing care.
Provider Response
Thank you so much for such a detailed review. We appreciate your positive feedback!

February 04, 2017

By linleebee

I visited this facility

most helpful place I went when searching for my parents. Roxie helped with every bump and each time we saw the facility it was clean, staff was friendly, and the seniors were genuinely happy. I will recommend this place to many friends.
Provider Response
Thank you for your positive feedback!

January 25, 2017

By Starf1032

I am a friend or relative of a current/past resident

Happy that mother and I chose this place 5 years ago. If my mother or I have a concern, it is taken care of right away. All the staff are friendly, my mother always say it feels like home. The nursing department is attentive and very caring, which my mother loves. I love coming there to spend time with her, we are so grateful to find Spring Hills.
Provider Response
Thank you for your review. We appreciate the time you took to provide us with this positive feedback.

January 01, 2017

By Susan155410

I visited this facility

They didn't seem to take care of the residents’ hygiene at Spring Hills Lake Mary. They need to improve on that and the size of the really small apartments. They did not have transportation to doctors' appointments.
Provider Response
Thank you for your feedback. We have shared this with the local team because our goal is always provide the highest quality care and services. If you wish to discuss this further, please call our concern line at 1 (888) 205-8401.

January 27, 2016

By Leni P

I am a friend or relative of resident

My Mother has been living there since August and we are both so pleased with the caring staff and the warm and welcoming environment. The activity directory never fails to include my Mom and always has interesting things for the residents to see and do. The food is excellent and the nursing staff is wonderful and caring.
Provider Response

Thank you for your positive review. We appreciate the time you took to leave one.

August 07, 2015

By GGB

I am a friend or relative of resident

When my brother & I visited assisted care facilities in the Seminole Co, our immediate goal was to be greeted at the front entrance & to leave with a feeling of friendliness, security & compassion for our mom. Spring Hills exceeds our expectations. The staff works as a team to meet mom's care needs and to provide a positive social environment which includes a variety of activities. Her favorite includes morning exercise & musical programs. The talent of a wonderful chef creates attractive & popular menu items which mom may select for each meal. It is indeed a special event when families are invited to celebrate a holiday with the residents & staff. For the past three years SPRING HILLS is truly a home for our mom.
Provider Response

Thank you for calling us home. We always aspired to exceed expectations and we are happy you are part of our family. We truly appreciate your positive review.

July 23, 2015

By ahyev1

I am a friend or relative of resident

Spring Hills is a caring and accommodating community. My grandma has lived here for 4years. She speaks mainly Spanish, and staff here has gone out of their way to learn a little bit of the language to be able to communicate with her. The family atmosphere in the building is one of their greatest aspects. Thank you Spring Hills for all that you guys do to care for not only my abuela but for others as well.
Provider Response

Thank you for your review and kind words. We appreciate your feedback.

February 26, 2015

By Pam102906650

I visited this facility

Spring Hills Lake Mary was a lot more expensive. It was a little bit smaller than the one that I put my father in, but it was just as nice. The staff during the tour was very nice. I didn't try the food, but the dining area was beautiful. What impressed me was the cleanliness, and it was beautifully decorated.
Provider Response

Dear Pam, Thank you for your positive feedback. We thrive on our reviews to keep up our high standards of care and services. At Spring Hills Senior Communities, we pride ourselves on our teams who are Dedicated with a Commitment to Quality. We strive to exceed expectations with cutting edge technology and innovative programs. We are a leader in the industry and in the communities we serve. If you have further questions on the cost of living at one of our Spring Hills Senior communities, please feel free to reach back out to the Executive Director of the community or to me directly at 732-582-0400.

November 05, 2014

By Dawn17

I am a friend or relative of a resident

Mom was at Spring Hills, and it was excellent. It was a lot more money, but I like the people so it was the right move for her. They had more activities. If there was a holiday going on, the whole place was totally decorated for the holiday. I would highly recommend them.
Provider Response

Dear Dawn, Thank you for taking the time to post a review. We appreciate your feedback as it pushes us to continue to meet and exceed your expectations!

September 23, 2014

By Jill16

I visited this facility

I didn’t pick this for my parents because I thought it was too small, but the facility is very nice. The staff were wonderful. My best friend's grandmother resides there and it came highly recommended. I haven’t tried eating there, but their dining area looked like a restaurant and it's very nice.
Provider Response

Thank you for your positive review. We appreciate your time to give us feedback.

August 27, 2014

By Lynn31

I visited this facility

The people at Spring Hills were very nice. The rooms seemed a little cramped, but they were cozy. They don't have as many residents as the other place we saw; they don't have as large a common area. The dining area was big enough. The staff was helpful.
Provider Response

Thank you for your feedback. We truly appreciate your review.

July 11, 2014

By gardendiva

I am a friend or relative of resident

Spring Hills at Lake Mary does a fantastic job at every service that they provide but we are most impressed with the staff. Every employee from housekeeping & maintenance, to recreation, to dining room, nursing & medical to the administration, treat my father as if he were a member of their own family. He truly loves every staff member and is deeply moved by their kindness, respect, and dignity in their daily interaction with him. He is very happy living there and loves the food and recreational activities and entertainment. And, their price was very competitive with similar facilities who offered less in the choice of menu items and actual living space. Highly recommended.
Provider Response

Thank you for your positive review. We aspire to exceed your expectations and truly appreciate your detailed feedback.

May 10, 2014

By jim upper

I visited this facility

Spring Hills was a little crowded in the areas I was looking. There is a little more congestion, and it was not big and open. However, the rooms were fine, and the dining facility looked adequate.
Provider Response

Thank you for your review. We appreciate your feedback.

September 21, 2013

By flore

I visited this facility

I visited this facility when looking for a place for my Dad to stay while we were away. It is a beautiful place and the staff is very welcoming. The residents seemed happy and they were engaged in activities. The rooms were clean and nicely furnished for those seeking a temporary stay.
Provider Response

Thank you for your positive review. We appreciate your time to give us feedback.

June 18, 2013

By Lisa DeVore

I am a friend or relative of a resident

The staff really take the time to get to know my dad. And they really seem to love working there. They have several activities daily and the variety of activities is great too. And I like that they also have a nice Memory Care side to the facility (which I also visited) that Dad can transition to eventually. They have some nice outdoor areas and a baby grand piano which Dad enjoys playing. ANd I like that they have two shifts for dining, lunch and dinner. And that breakfast is open eating from 7:30-9:30 and not so structured.
Provider Response

Thank you for your detailed review. We truly appreciate your feedback.

April 30, 2013

By caring5966

I visited this facility

Spring Hills was actually my first choice, but my parents' furniture won't fit in their apartment. If it weren't for that, I would have moved them in there.
Provider Response

Thank you for your positive review. We appreciate your time to give us feedback.

March 15, 2013

By Caring0437

I visited this facility

Spring Hills was very nice. But it was very much an assisted living. The girl that I talked to was very nice. I only did one tour of the facility. It was a smaller community and it was for people who really need a lot of help. They also have memory care unit there. I didn't get to meet any of the staff there. But it was very nice.
Provider Response

Thank you for your feedback. We truly appreciate your review.

September 24, 2012

By kendra1030

I am a friend or relative of a resident

although i do not have personal history being in an assisted living facitiliy, i found this one to be quite pleasurable. it reminded me of being on a vacation and staying somewhere a little nicer than home. the main entryway/ lobby was beautifully decorated and gave a great sense of comfortability and class. i am happy to have visited a friend who is staying here.i felt quite at ease. the staff was extremely friendly and was someone was always nearby. i liked that there was always care and help nearby. The parking spaces were scarce, but that could have just been because it was a weekend and could have had many visitors.
Provider Response

Thank you for your postive feedback. We apprectiate the time you took to leave this review.

May 08, 2012

By Keysey

I visited this facility

The staff at Spring Hills is excellent. I met with Lisa back in November because my dad will be moving from Oklahoma to Florida soon and I wanted to know what kinds of facilities were available in my area and take tours. She was polite, attentive, full of detail, and willing to answer any question I had. I was given a full tour of the facility and told of the renovations that were upcoming. She calls, emails, and has even visited my home since that day to check on the status of my dad and see if I have any questions. She knows his name, his condition, and always asks if there is anything I need her to assist me with. I have not spent a dime at the facility but if I have to place my dad in assisted living, he will definitely be going there. I highly recommend taking a tour and getting to know the staff there. The facility features assisted living and has a small memory care unit. The memory care unit is pretty small and there are better ones in my area. If I need that service I will use another facility. I wish I could get Lisa to go with me to whatever facility I may choose. You just don't get personal service like that anymore.
Provider Response

Thank you for the time you took to leave this review. We appreciate your kind words and your detailed feedback.

January 05, 2012

By Happydaughter

I am a friend or relative of resident

My Mom has been in Spring Cottage, the memory care unit for 5 years. I cannot say enough about how happy I am, and more importantly, how happy she has been since the first week she was there. When she could speak more, she would tell me every visit how nice the people were and how she would like to live there. She smiles and laughs. She enjoys the activities. They always treat the residents with respect, dignity and genuine care. Even housekeeping knows her name and talks with her. The facility is always clean as are the residents. They have numerous celebrations for family and residents. I feel profoundly blessed to have Mom in Spring Hills.
Provider Response

Thank you for your positive feedback. We appreciate the time you took to leave this review.
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Costs for Spring Hills Lake Mary

Cost of Assisted Living

$ 1,234

Starting Price

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Cost of Memory Care

$ 1,234

Starting Price

Click to unlock price

Photos of Spring Hills Lake Mary

Services and Amenities of Spring Hills Lake Mary

Costs

  • Rent Plus Care Fees
  • Entry Fee
  • Assisted Living Starting At: $3200/month
  • Memory Care Starting At: $4800/month

Room and housing options

  • 1-bedroom apartments
  • 2-bedroom apartments
  • Companion Suites: We Offer Companion Suites
  • Studio Apartments

Dining options

  • In Room Kitchenette
  • Dining Room Shared Meals

Features

  • Beauty Barber Shop
  • Resident Transportation
  • Party Space
  • Tv Room
  • Garden And Patio
  • Resident Parking
  • Features Extra: Library

Cleaning services

  • Laundry For Linens
  • Private Cleaning Services
  • Housekeeping

Technology and entertainment

  • Cable In Rooms
  • Internet Enabled Rooms
  • Wifi
  • Technology Extra: Emergency Call System

Health services

  • Medication Management
  • Physical Therapy
  • Nurse On Staff: Yes

Activities

  • Offsite Activities
  • Music
  • Games
  • Stories
  • Religious Services
  • Lectures Discussions
  • Book Clubs
  • Wii Sports
  • Tai Chi
  • Fitness Room
  • Yoga
  • Gardening
  • Cooking
  • Arts And Crafts
  • Activities Extra: Computer Class

Financial guidance

  • Home Sale Assistance
  • Va Benefits Consultation
  • Financial Aid

Guest services

  • Guest Parking
  • Guests At Mealtime
  • Overnight Guests

General

  • Resident Capacity: 102
  • Minimum Age: 50
  • Pets: Small Pets Allowed

Range of services

  • Physical Therapy

Licenses

  • State Licenses: 10007

About Spring Hills Lake Mary

We have a personal, unique, and individualized approach to Caring with a Commitment to Quality. We call this approach — Signature Touches.

In everything we do, we encourage health, wellness, and peace of mind for total well-being. Signature Touches was an expansive project resulting from several years of thoughtful research and planning, and represents our commitment of making healthy living the foundation of every aspect of life.

Signature Touches also exemplifies our promise to take the time necessary to understand your unique qualities, likes, dislikes, daily routines, family relations, and medical concerns. Signature Touches is the essence of our approach to senior living. Our services are dedicated to caring for you, while focusing on your specific needs and desires. This allows us to design services that enhance your quality of life, respect time-honored passions, and engage you in new experiences. Our holistic approach is the cornerstone of these services that we call Signature Touches.

Lake Mary has always focused on promoting a sense of community where people can live, work and play in a safe and friendly environment...that's part of the reason Lake Mary is still one of the fastest growing areas in Central Florida. Located approximately 18 miles north of Orlando just off Interstate 4, the city continues to be a choice location for high-tech businesses, many of which spend considerable time and money searching for the right place. Among other things Lake Mary is known for its well-planned residential communities, excellent schools, prominent businesses including outstanding restaurants, and a variety of shopping opportunities.

The crime rate in Lake Mary is one of the lowest in Florida thanks to our pro-active, community based Police Department. On the fire side, we have a skilled Fire Department ready to deal with any emergency including rapid response and rescue. Our Parks and Recreation facilities are not only beautifully maintained, but offer something for everyone. The bottom line is that Lake Maryhas all the conveniences of Orlando without the traffic!

In addition, Lake Mary boasts a weekly Farmers Market, quaint downtown with antique shops, boutiques and restaurants, shopping galore, The Towne Center Mall, Timacuan Country Club, nearby is Historic Sanford, The Sanford Flea Market, The Lake Mary Museum, Movie theatres, Performing Arts Center, Rivership Romance Ship that provides daily scenic lunch and dinner tours, is close to major highways such as I-4, 417 and the Sanford Airport.

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Spring Hills Lake Mary


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